The experience from checking in to check out is very very good, very friendly staff and welcoming, special thanks to Sherin, Am and Ahmed at the reception, I had a amazing massage and my back muscle issue was fixed, many thanks to the spa team as well, the gentleman in charge at the breakfast restaurant ( sorry for not remembering his name he wears glasses) is very attentive and professional, thank you all for making my 3 nights very comfortable, will definitely come back soon.