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Bernadette N
Cairo, Egypt

Do not book online at all

1.0 of 5 bubblesReviewed Jun 30, 2023
Do not book this hotel online, they cancelled my booking after payment with no alternatives. When I called them they said we did not receive your booking and didn't bother to help in any way!
Very weird reasoning and zero customer service
Date of stay: June 2023
Trip type: Travelled with friends
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviews (119)
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1 - 6 of 119 reviews
Reviewed May 22, 2023 via mobile

The hotel is very disgusting and there is no proffessional hospitality at all.
They are far away from the mid town, and the price is not equivelant to quality.
They should to be trainined how to deal with guests and they should re-evaluated from the ministry of tourism, they could not be a four star hotel, should be two stars by maximum.

Room tip: Donot book there, they have bad hygiene and bad quality, book wherever beside there are alot of high quality hotels around, like Hilton
Date of stay: May 2023
Trip type: Travelled on business
Thank Mostafa B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 17, 2023

Horrible hotel, dirty swimming pool, filthy toilets, no hot water, no water bottles to drink you need to take 5 minutes walk, worst food ever, spa not included in the price, booked directly via the hotel website, arrived at reception, no records for my booking, would never go there even for free. worst experience ever, not recommended if you have a baby, I regret booking there and i would not recommended anyone to book, I would rather stay in a tent.

Room tip: Avoid this hotel, I don't wish any of my enemies to stay there.
Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Wael A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2022

the environment is very nice, all persons are kindly and Fell good to live hereNice food, nice grass, nice water and room service. Hope the TV show can.be more clear and
kind, thanks for their service ,The is good and

Date of stay: November 2022
Trip type: Travelled on business
Thank 85allenl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2022

A wonderful and quite place to stay, professional staff provided warm services and all we need . By the way good spa and swimming pool they have. Will come back again with our family for vacation. Kids will love it.

Date of stay: November 2022
Trip type: Travelled on business
Thank chilamc2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 5, 2022

good experiences, with good breakfast and dinner, lived here already more than 10 day. perhaps will still choose Africana hotel and spa for the next time. the room is big enough, with nice swimming pool, and a big yard.

Date of stay: November 2022
Trip type: Travelled on business
Thank Zeki S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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