Our visit to the Tej was a bit disappointing this time considering we have been coming to the TEJ since 2000.
A few points need to be rectified and I list them in Priority.
1 The Outside Pool Attendant needs to be taught how to handle his guests as we found him to be very arrogant and any request seemed to much trouble except for his pals.
He was spotted on more than one occasion spitting on the grass and someone told me about his his swearing in ARABIC which to me is uncalled for.
2. The Catering staff do a satisfactory job but now that the new Head Chef is in the seat we could see an improvement to the Menu in days as the Dishes were tasty and at last Labelled in 3 Languages which is great.
Plates and condiment sets are a problem as 2 times at Lunch they ran out of Plates due to either not enough stock or as I could see Waiters not clearing away the Stations quick enough as this was the main problem and looked Untidy, we had to ask on many occasion for condiments as not on every table as should be.
Needs a shake up as staff not interested and very grubby No tables with cloths on to sit at as being used at Functions
Catering staff not wearing Disposable HAND Gloves as per HACCP Policy so UNHYGIENIC .
The Indoor Pool had a sign Closed due to Maintenance but actually saw on more than one occasion Classes of children being taught swimming lessons, Why do they not just say closed due to Classes being held .
The Animation Team are to be congratulated as they certainly worked very hard but still need a better variety as on some nights its the same Music and Entertainment , the so called Guitar man needs to sort his music as to much Base so cannot here the correct Tunes.
The Housekeeping do a Good job as the rooms were very well cleaned and bedding changed frequently.
The Public Relations Lady has to be thanked as as always makes us welcome.
We will visit again and hopefully our points will be Rectified .
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- Also Known As:
- Hotel Tej Marhaba
- Tej Marhaba Sousse