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Ayarwaddy River View Hotel
Ranked #12 of 118 Hotels in Mandalay
Reviewed 28 June 2017 via mobile

Whatever they have got, they offer it professionally and with lots of warmth.

I stayed here for a day, the swimming pool is good, they are vegan friendly and welcoming. They accomdated most of our requests and were quick to process our check in etc. Sky bar is excellent , great view - one of the best in town, from what I gather.

Special thanks to their Front Office Manager - Daw Su Ye Yee, she spoke well , got all our problems sorted quickly.

Stayed: June 2017, travelled on business
1  Thank Ashish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 2 July 2017

Dear Ashish K,

It was a joy reading that you enjoyed your stay with us and the greatest compliment of all is knowing that you recognized our staff to be friendly, efficient and polit, especially Ms.Su Yee Yee,our front office Manager.
We much appreciate for writing review for our hotel and it is assure that we are thrilled to see you on your next stay.

Have a great day!

Best regards,

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18 - 24 of 443 reviews

Reviewed 25 June 2017

Staff are very welcoming and helpful.
The free Puppet show on the roof was great entertainment for children and adults alike. The rooftop has an excellent view of the Ayerwaddy river at sunset. Happy hour consists of one house cocktail free, we were offered a top up.
For dinner, we chose a couple of Chinese dishes that were good and reasonable prices.
The hotels picturesque position by the river is the main reason for staying here but is on a dirty street if you go walking. It is close to the docks for boat trips, including a day trip to Mingum (walking distance) and the dock for our Bagan boat (a short taxi ride away).
The pool was nothing outstanding (cold even at the end of March), but a refreshing break.
Breakfast was good start to the day. A good selection that suited the size of the place. Nice to have eggs cooked our way.
Rooms are dated and basic but clean. We had a Deluxe double river view room. Actually the view from the roof is much better than the room we had so I wouldn’t pay the extra again. Air conditioning was average.
The wifi was ok here.
Tips: You can watch the Monks receiving alms right outside the hotel at 7.30 am. There is a fish market very near by as well.
Independant Drivers Win San (Win.San.Tourguide@gmail.com) was excellent had great English and is well recommended. His brother Mr Naing (Nigh) was very accommodating also but his English was not as good. We booked them at the hotels suggestion.
This hotel is worth booking for the rooftop view and puppet show and represents reasonable value for money.

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Kris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 30 June 2017

Dear Kris K,

Thank you for sharing your experience while you staying in our hotel and reviewing in details.
You bring happiness for us with your kind review and we are motivated to do the best in future. We hope to see you again on your next stay and it is assure that we will warmly welcome you any time.

Have a great day!

Best regards,

Thet Htar San @ Sara San

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Reviewed 14 June 2017 via mobile

We stayed a couple of nights at ayerwaddy riverview.
The positives:
1. Big, spacious rooms
2. Decent rooftop restaurant - which makes good dinner setting. But lighting & mosquitoes can be tricky.
3. Puppet show at dinner time on rooftop restaurant is very good fun to watch. The artists really do try hard to entertain you.

The not so great
1. There is nothing close by to the hotel as it's on the river side. Means you are stuck in the hotel if you don't have a car. Taxis are also not easy to find in the evening.
2. Breakfast spread is very average. Was easily our least favourite in our entire Myanmar trip

I had picked this place to stay for the river view. Is ok for a short stay - but if planning to spend a longer time in Mandalay - would recommend staying in the city.

Stayed: December 2016, travelled with family
Thank TheTravelingHorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 17 June 2017

Thank you for sharing your experience while you staying our hotel. Your actual experiences and review help us a lot and other travelers. Glad to hear that you satisfied our service and sky bar.Thanks again for your suggestions and we will upgrade asap.The guest who give suggestion are precious for us and we would like to welcome you on your next stay.

Have a great day!

with all the best wishes,


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Reviewed 22 April 2017

The staff were friendly, particularly the restaurant and bar staff. The sunset view overlooking the river was glorious and the pool area was lovely too. The hotel is situated a bit away from the city centre, which would be fine if Mandalay had more taxis. We assumed that the front desk staff would help us with arranging taxis and private drivers for tours but we were told to find our own. Not very helpful and with the lack of taxis around in Mandalay, this was not an easy thing to do. There are some cool local bars within walking distance, as well as the fish market, but walking into the city centre is not advised. For a hotel which welcomes so many foreign guests, I feel the front desk staff really need to work on their English to improve their service.

Room Tip: Pay the extra for a river view room
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  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank grantfraser77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 4 May 2017

Dear grantfraser,

Thank you for sharing your experiences and letting know your suggestions.Glad to hear that you love the sunset view at our sky bar and restaurant and swimming pool.In future, transportation will be more easier and comfortable as our country is one of being developing country.Warmly welcome back to our hotel on your next stay and the staffs will also be assist you efficiently.

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Reviewed 17 April 2017

We came there and had first a misunderstanding, as we booked through Agoda a room with different pictures and our room was already full - after 2 hours discussions, we had no option, stayed there - overpriced but ok - everything in Mandalay is overpriced we found out later ! THIS HOTEL SEEMS ONE OF THE BETTER ONES IN MANDALAY, and has a nice terrace....
Food is good there, still too expensive - for same price you go in first class restaurant in Bangkok, not average in Mandalay...
Service still is good, they offer a cocktail at 5 pm for free at terrace - nice gesture.
Pool is ground floor, too small ! Breakfast is good ! Basically everything there, what you need, vegetarian healthy to heavy european ! Service trying best, even with not so good english or no english ! But they are friendly.
Everything in Mandalay, from Taxi, to service is generell to expensive in this city, nothing is clean, the city is dirty - real dirty !
As good as the location for its terrace is - great view to Mandalay Hill and Riverside, as bad is it if you need to go to city centre - you can walk: 40 min through dark environment, dirty roads, you can take cab - minimum is 7 us#dollars ! You can choose - attention - even that we had fresh banknote us-dollar, they did not accept it, we had to change or pay with credit card - very strange....!
General: Rooms and hotel are in the years - old style and used - needs really a refreshing urgently, and the price should be not 65 - 80 - it should be maximum40 - 50 usD !
Hotelmanagement tries really to explain you the Myanmar situation and prices, nicely, but it does not really help, you are stuck with high taxi-rates and if you want to eat not street food, everything there is expensive ! a usDollar seems to be "nothing".....

Room Tip: Room of 5th floor - 502 or 03
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  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank juergen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 4 May 2017

Dear juergen p,

Thanks for sharing your experience while you staying our hotel and glad to see that you enjoined at our restaurant. We do apologize for misunderstanding on your arrival time as you reserved at agoda but you did choose to pay at our property, so we only receive your booking through booking.com.Thank you for your suggestions and we will upgrade as soon as possible. We would like to welcome you to our hotel on your next stay and we will serve the best to be satisfy.

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Reviewed 16 April 2017

This hotel is living on past glory. It is located out of the centre by the river. Some of the rooms and the rooftop terrace have great sunset views of the river. However, the hotel itself is a bit faded. It's comfortable, but nothing special. Breakfast buffet is OK but doesn't stand out. They rent out bicycles to get around town, but cheaper hotels in Mandalay lend you one for free, as I later found out.

Go for it if you want the river views, otherwise there are many other options in Mandalay.

  • Stayed: February 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Turicus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 27 April 2017

Dear Turicus,

Thank you for sharing your experience while you staying in our hotel and suggestion for our hotel. Every guests are special for us and we note it well,we are really appreciate it and we will be upgrade in near future .We would like invite you to our hotel and wanna serve again on your next stay.

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Reviewed 14 April 2017

The rooms are comfortable and the staff is very helpful. Breakfast buffet was all fresh. The major drawback of this hotel is the location. It sits on a busy road where the dust is constantly stirred up. Lots of truck and motorcycle noise. There is nothing within walking distance so you must rely on taxis to get around. Does have wide river views.

Room Tip: River side has views but also street noise.
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  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thet_Htar_San, Assistant Sales & Marketing Manager at Ayarwaddy River View Hotel, responded to this reviewResponded 18 April 2017

Dera Craig,

Mingalarbar!


Many thanks for your feedback and r being our guests!
It was a joy reading that you enjoyed your stay with us; however, the greatest compliment of all is knowing that you recognized our staff to be friendly, efficient and polite.
We much appreciate for writing review for our hotel and it is assure that we will try the best to serve you on your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ayarwaddy River View Hotel

Address: Strand Road | Between 22nd x 23rd Street, Mandalay 11221, Myanmar
Region: Myanmar > Mandalay Region > Mandalay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 118 Hotels in Mandalay
Price Range: $73 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayarwaddy River View Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
Ayarwaddy River View Hotel is located on the bank of Ayarwaddy River,not so far from the downtown and guest can go most of the tour interesting places within 15 minutes driving time. Guest are being served with complimentary free flow cocktail(Happy Hour) in every evening and they can see the beautiful panoramic sunset view from our sky bar.Free Xylophone and Puppet show are the special entertainment programs for the guests who stay within October to March. We also welcome outside guest to join dinner and drinks at our sky bar. Thanks for taking your time to read our descriptions. If you have any inconvenience,please let us know and if you satisfy for our service,feel free to share with your friends. ... more   less 
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