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“Fantastic hotel- but watch out for the food prices”
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #120 of 563 Hotels in Dubai
Certificate of Excellence
Reviewed 5 July 2012

A great hotel the rooms were fantastic and extremely well priced for a five star hotel. Great valve when you get free entry to the watermark. But they get you with the food. Our costs for a full breakfast was over $300.00 AUD for two adults and to children. Hence we only ate there once.

  • Stayed: August 2011, travelled with family
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1  Thank Coups70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12,077 - 12,083 of 17,958 reviews

Reviewed 5 July 2012

This hotel is amazing!! Definately 5 star. It is luxurious, the food is amazing, the rooms were fantastic, service first class. We went with another family, our 5 children aged between 14 and 2. The aquapark and lost chambers were great. My only negative point is that there was no entertainment on an evening for the children, so they did tend to get a little fed up. There was plenty for them to do during the day, however you had to pay, again very expensive.
We stayed on half board basis, food and drink to buy is very expensive out there, as are the trips.

Room Tip: We stayed in the Imperial room which was on the 15th floor. Not good if you are scared of heights. H...
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  • Stayed: July 2012, travelled with family
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1  Thank rachotk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2012

you should atleast staty for 3 days in the hotel , its worth the every money spent there. Lost chambers too good...water world toooo good and food yummmmmmm..the only issue i feel that the hotel lobby is just too crowded with visitors. It makes you feel as if you have entered a shopping mall..It too noisy till 4 pm

Room Tip: 2nd floor rooms were too great
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  • Stayed: June 2012, travelled as a couple
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2  Thank eventsharshal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

I visited the hotel with 2 of my friends. Our main purpose was the beach and the acqua park.
Room: it was amazing, they gave us a room in the 9th floor which i believe has bigger rooms. it was more of a extremely large suit. it was nicely equipped with everything you can possibly need. It even had nice variety of coffee and tea. I loved the spacious bathroom. They gave us a complimentary chocolate box and it was good.

I found the pool to be extremely nice and relaxing. I loved it size and its depth. at the edges of the pool it had like steps that you can set on and relax looking at the beach view.
Beach side was nice and less crowded than than the pool.
The prices for drinks and water on the beach I found to be very expensive. A large bottle of water costs 40 Dirhams. the good part is that they used to give away free water and ice cream, if you were lucky and happen to be in the beach that time.
Lobby was crowded all the time.
The staff were lovely and welcoming.
The only disadvantage about this hotel was their valet parking service. It was TOOO SLOW, and TOO CROWDED. we had to wait 20 min one time and the weather was so hot and humid.

Room Tip: 9th floor rooms are bigger, especially the one in the corner
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  • Stayed: June 2012, travelled with friends
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Thank Maram A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

I stayed at this hotel in 2008 the week before it's grand opening. I then revisited it again in 2009 and 2010 on a day pass each time. Each visit has been with a large group of travel agents.

The hotel had a few teething problems which are well documented in the earlier reviews, but to be fare it was sitting on a quite difficult to get to stretch of land and the infrastructure was not fully functioning or able to cope with the demand for transportation to the main areas of the city at this time. Now that the monorail and roads have been completed the hotel is far easier to reach or indeed leave than at the start.

The hotel is enormous and very similar to the Atlantis in the Bahamas, it also has undertones of the Disney theme park, all pink fibreglass etc. The main reception area is a huge round shaped grand hall, the centrepiece of which is a towering modern bohemiem glass structure, opulence is the name of the game here, the more gold, marble and jewels the better. Because of the sheer size and hard surfaces there is a constant echo,and the thousands of people either staying in the hotel or visiting on a day pass make it feel a bit like an airport.

It is easy to get lost when trying to locate your room as there are two enormous wings served by banks of elevators, miles of corridors and staircases. The rooms are large and very well appointed, with all the luxuries one would expect of such an establishment. Slightly disappointing, however is that many of the rooms only have French style balconies, that have patio doors but nowhere to sit as the railings are fitted to the window frames. We did see other room categories that do have balconies.

What the Atlantis does well is the watermark, which you can visit for a day even without staying at the hotel. This as lots of excellent rides, lazy rivers, leap of faith, rapids a children's area beaches, dolphins etc. and the downstairs atrium has he much lauded aquarium which is a magnificent

This is a lavish hotel, with beautiful rooms and lots of high end designer outlets, a fabulous theme park, a good choice of restaurants etc, personally I just found it quite impersonal due to it's immense size and the amount of footfall from day visitors as well as guests.

If staying in Dubai I would suggest a couple of nights here and then possibly another hotel on he jumeirah beach area for relaxing afterwards.

Room Tip: Try to get a pool facing room, and consider upgrading for a balcony.
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  • Stayed: December 2011, travelled with family
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2  Thank littleboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

one of the best hotel, i have stayed. luxurious rooms facing the swimming pool n the sea. lost chamber n water rides are out of this world.once you are in the hotel, enjoy it to the fullest. one stay for 1/2 night while 2 days can be stayed in cheaper hotel . you can use 2days for desert safari n cruise dinner. best time to visit dubai is in the month of december.

Room Tip: room facing swimming pool.
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  • Stayed: December 2011, travelled with family
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Thank rnkDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2012

Stayed here in January to celebrate my 40th Birthday........ Had an amazing 4 days here.
Chek in was flawless, we didnt like the first room we where given..... a quick trip to reception and it was changed in 5 mins flat..........
We do not have a bad word to say about this hotel or Dubai..... we will definately go back.
The water park was a great fun day. . . . .
Superb........ will definately return again soon :-)

Room Tip: If you dont like the first room..... dont be scared to change we where moved to a higher room with a...
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  • Stayed: January 2012, travelled as a couple
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1  Thank DuchessofKernow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#106 Luxury Hotel in Dubai
Price Range: $343 - $1,416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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