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Reviews (281)
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All reviewsdubai marinagood sized balconysquash courtliving roomlebanese restaurantmetro stationjbr beachfully equipped kitchendining tableplace to staywashing machineroom serviceconvenient locationapartmentfacilitiestaxifurniture
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4 - 9 of 281 reviews
Reviewed April 24, 2018 via mobile

This hotel is the best option for accommodation in Dubai.
The view to Dubai Marina is spectacular. The staff is very friendly and they help you with everything you need.
Our appartment was so big and very clean. The room service and daily cleaning service were just perfect.

Stayed: April 2018, travelled as a couple
Thank Raluca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 20, 2018

Apartment is huge which was great. Everything was very tidy, room service kept cleaning rooms, refilling water and even washing the dishes which is also very nice. And it was on a daily basis without reminding them. Overall we were very satisfied with service in the hotel. Near the hotel is Zoom market, taxis are almost always around, the walk to the metro station is about 10-15 minuts (its on the other side of the artificial lake). The only thing is that around the place there are not much of the restaurants and cafes and the overall area around looks not very populated with stuff comparing to near "clusters" of Dubai Marina. But taking the price into the account this is not a big deal.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Dmytro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jijesh V, Manager at Oaks Liwa Heights, responded to this reviewResponded May 22, 2018

Dear Dmytro,
Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel.
Your positive comments have been shared with the entire team and we look forward in welcoming you again.
Kind regards,
Siva Ram Putta
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2018 via mobile

I loved this place. Even for a short stay it's fantastic. Spacious and SPOTLESS apts. Staff is extremely attentive. Good facilities and in the heart of a ton of cafes and restaurants. I come to Dubai all the time and actually wish I lived here. Everything is close. And you can't beat hanging out on your balcony overlooking the lights of the city.

Stayed: March 2018, travelled on business
1  Thank VictoriaBenz_Oman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jijesh V, Manager at Oaks Liwa Heights, responded to this reviewResponded April 8, 2018

Dear Victoria ,

Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel.
Your positive comments have been shared with the entire team and we look forward in welcoming you again.

Kind regards,

Jijesh Venugopal
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2018

We enjoyed our stay at Liwa Heights. The apartment was very spacious and located well on the lake near the metro. It was very quiet inside and you could only really hear the humming of the cars when you were outside on the balcony which was a nice size with a table and chairs. The bed was comfortable, the apartment was well equipped and there was also aircon and a safe. The staff were very polite and helpful and the cleaners came by every day to offer their services, with change of linen/towels and bottles of water. The reception staff were also very prompt to help out and gave us a warm welcome at 1am in the morning on arrival. There were supermarkets nearby and if you are interested in shopping there are plenty of malls with brands from all over the world. There are also plenty of restaurants and coffee shops too. We went there to do some inline skating, just getting back into it ready for the spring and it was ideal from that point of view. The only thing we found was the fact that at some points we had to get on the metro because the city is so vast with construction work in progress zones and large motorways that connect the areas which we also ended up skating across! The weather was actually perfect for skating, between 26- 32 degrees but given the presence of the skyscrapers and the breeze around the lakes it was just right and it made a difference because it was a dry breeze rather than humid. It wasn't very chaotic either so we had the peace and and tranquility to enjoy the environment. We were only asked twice to avoid using our skates, in the main mall metro as we were trying to get to downtown and at Jumeirah Residence beachfront. Apart from that we skated everywhere.The locals who appeared to be mainly indians, filipinos and africans were very friendly and helpful. It was difficult to get a feel for the authentic culture mainly due to the nature of where we were but it was fine for our needs. I read a lot of things about the dress code before leaving but to be honest, I was fine skating around in a normal pair of jean shorts and a vest. We also fed a lot of stray cats around the lakes in need of fuss and attention so if you are an animal lover don't go out without some biscuits in your pocket. Taxi trip to the hotel is approx 100 AEDs from the airport and takes about 20 minutes. Easy to jump on at arrivals, just follow the signs. The drivers speak English. If I were to give some feedback concerning possible improvements it would be to upgrade some of the older bathroom fittings and get rid of anything that spoils the aesthetics ie. old toilet brushes, etc...and provide a sponge and tea towel for the kitchen. I also noticed that there wasn't a cullender to strain pasta or rice which I presume a lot of people would use. If people are flying over I don't think they would bother bringing those type of things with them so it would be helpful on arrival to have them available. There were a couple of things like a bedside lamp and the sink plug that didn't work. It wasn't a major issue but it was obviously missed. Another thing I personally think would be beneficial is signage for linen/towel change. It would help the hotel costs and save the staff extra work. Not everyone needs linen/towel change every day. If there were a policy for example to leave the towels on the floor for change and hung up if still in use surely it would make savings for the hotel. Apart from the friendly service, little things in the apartment such as slippers, toiletries and tea/coffee on arrival gives a nice touch. There are also in house facilities like the gym and car park which we didn't use. Overall it was a good place to stay and I would recommend it. It appears to be a business/residential area so ideal for couples and families.There were plenty of security staff everywhere so we felt safe. The environment was well maintained, clean and respected. Thank you for making us feel welcome.

Room Tip: facing the lake, high floor
  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank louisa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jijesh V, General Manager at Oaks Liwa Heights, responded to this reviewResponded March 7, 2018

Dear Louisa,
Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel.
Your positive comments have been shared with the entire team and we look forward in welcoming you again.
Kind regards,
Siva Ram Putta
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 27, 2017 via mobile

The management is not fair on the rates; I know that some guests pay a lot less than me for the same period, long stay and room ... probably they don’t care about me owning a company with 200 people doing 1000 nights in dubai ...
The gym is awful.
The room however are clean and apartment is large size.

Stayed: November 2017, travelled on business
Thank Enrico F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jijesh V, General Manager at Oaks Liwa Heights, responded to this reviewResponded December 1, 2017

Dear Enrico,
Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment.

Please accept my sincere apology for the inconvenience caused.

We at Oaks continuously strive for excellence in our product and service. Your feedback will go a long way in helping us to achieve our mission.

We look forward to your continued patronage.
Kind regards,
Siva Ram Putta
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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