Okay, you get what you pay for in general at most hotels, therefore I didnt expect a huge room with great views or for that matter any frills or extras in the room or at breakfast. HOWEVER, service does not cost a hotel extra money. We stayed here for 5 nights and our nightmare started already upon checking in, and didnt end there. Each day we had a problem with the Ladies doing daytime reception shifts. They were rude, completely clueless on basics for first time travellers to Dubai. We had to try fixing all their errors and incompencies at night when the men staff were on duty. The night staff were alot friendlier and atleast tried helping without laughing at us or being rude. Location is good, depending what and where you are wanting to go. Dubai Mall, Creek and Karama is far, even by metro. Breakfast very average and rooms small, basic with bad/no views.
All of this can be over looked, but those rude ladies at reception left a very negative experience of this hotel.
Also thanks to housekeeping for a smile (perhaps you can teach your other collegues how to smile, as it doesnt cost the hotel anything).
- Official Description (provided by the hotel):
- Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more less
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