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Reviews (1,201)
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Reviewed July 15, 2017 via mobile

From the moment we arrived until leaving we were made to feel like Royalty. Nothing was too much trouble for any member of staff.
Everyone was so attentive, courteous and welcoming.
The room was excellent quality. The hotel only has 3 floors which overlook the grounds and pool and to the private beach.
There are numerous In house restaurants all of an excellent standard for service and food quality.
The hotel also has a fantastic spa facility.
Overall cannot fault this hotel.

Stayed: July 2017, travelled as a couple
2  Thank russelld157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Arabian Court at One&Only Royal Mirage Dubai, responded to this reviewResponded August 3, 2017

Dear Russel,

It was a pleasure to welcome you at One&Only Royal Mirage.

Thank you so much for sharing your recent experience at the Arabian Court. We are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members.

We concur with you that our team members are very much committed to serve you with sincere and caring passion, and as you mentioned make you feel like a “royalty”. They will be indeed be pleased to learn about your kind appreciation.

Moreover, we are grateful to read such a positive observation with regards to our Arabian styled rooms, all sea facing with private balcony or garden patio, an environment made of 65 acres of lush landscaped gardens and a kilometre of sandy beach, only for you as guest of the resort.

We are delighted that you enjoyed your journey of culinary discovery at our wide selection of restaurants. Also, we are equally pleased that you also appreciated One&Only Spa located at the Health & Beauty Institute of the Residence & Spa.

Once again, thank you indeed for your positive observation and we sincerely look forward to welcome you back in a not too distant future.

With kind regards,
Management Team
One&Only Royal Mirage, Dubai

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Reviewed July 15, 2017

We stayed for a week with our 1 1/2 year old which was one of our best hotel stays ever. From arrival to departure everything was perfect and relaxing. The staff were extremely friendly, professional and helpful - we left extremely refreshed and rejuvenated. We can highly recommend this place to friends and family and will definitely be back.

Travelling with a toddler is not always easy and every member of staff put in an effort to make our stay more enjoyable from Omer the restaurant manager at Rotisserie who helped distract our son during breakfast to the housekeeping team which brought our son milk twice a day.

When we arrived a lovely cot was already in the room (so often we get to other hotels without a cot even though we asked for one).

The hotel has a babysitting service which was excellent and allowed us to have some dinners alone. Our son had a lot of fun in the children centre and with his babysitter Rona.

The property is amazingly beautiful and the pool had the ideal temperature to cool off even though it was 44C outside. An ideal place to relax and think.

My wife used the Oriental Hammam which she said was one of the best she has been to.

Our favourite food was at the Rotisserie - we had both breakfast and dinner buffet there, the quality of the food is superb and they have a great selection of meat and deserts. The staff were extremely nice and we felt like at home. The chefs are always available and even made some special requests when something was not available on the buffet.

Every evening I enjoyed the Shishah at the Arabian Courtyard which is one of the best I have had and Islam the Shishah specialist was not only a superb Shishah maker but had some nice conversations with him in Arabic.

The only drawback of this hotel is the proximity to the Palm Islands. As they were built very close to the hotel the Persian Gulf is enclosed and it does not feel like you are at the ocean but more like at a lake. The beach however is beautiful, clean and the seating is nice. The pools are outstanding and make up for this.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
5  Thank Anthony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Arabian Court at One&Only Royal Mirage Dubai, responded to this reviewResponded August 3, 2017

Dear Anthony,

It was a pleasure to welcome you and your family at One&Only Royal Mirage.

Thank you very much for sharing your experience at the Arabian Court We are indeed delighted to read that you enjoyed the facilities of the resort.

We are pleased to read that you personally highlighted our spacious award winning temperature-controlled grand pools. Our Pool & Beach and Recreation Team will truly be delighted to recognise and share your kind words.

We are pleased to learn that you enjoyed your journey of culinary discovery within our wide array of restaurants, including The Rotisserie. Omer, the Restaurant Manager, will be happy to share your positive feedback. We are equally delighted to hear about the unique experience at Arabian Courtyard as it offer a selection of oriental specialties, such as aromatic Shisha, all set to enchanting and authentic Arabian music.

Also, we are grateful to read such a positive observation with regards to the overall look and feel of the resort, while we concur with you that the ongoing development within Dubai shore can at time be overwhelming. However we are excited that within no time we can provide greater facilities for all to enjoy.

As you stated, One&Only Royal Mirage does offers 2 KidsOnly Club, which have a programme specially designed for younger members of the family with fully-supervised, age-appropriate activities. Indeed, Rona and the rest of her team members will be grateful to learn that their genuine hospitality was very much appreciated.

Furthermore, we are also delighted that your wife enjoyed your Traditional Oriental Hammam experience at the Health & Beauty Institute located at the Residence & Spa.

Once again, thank you indeed for your personal recommendation and we sincerely look forward to welcome you once again in a not too distant future.

With kind regards,
Management Team
One&Only Royal Mirage, Dubai

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Reviewed July 15, 2017 via mobile

This hotel always makes you come back ...I was giving a room in the ground floor where is the Arabian court and I had an essay access to the pool ..the receptionist was quite great and helpful the place and ambiance is amazing it's somehow away from the city and has a resort vibe so many options and Restursnt are available and the spa is one of a kind it's an experience from another level especially their Moroccan baths...very romantic place recommended for couples ...food service was ok but they do have better options and restaurants ...I did my booking through booking.com and I was shocked of the additional tax that were not mentioned so be sure of the final rate before you do the booking ....

Stayed: May 2017, travelled solo
2  Thank cocouae123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Arabian Court at One&Only Royal Mirage Dubai, responded to this reviewResponded August 3, 2017

Dear Guest,

Thank you so much for sharing your recent experience at One&Only Royal Mirage. We are indeed delighted to read that you enjoyed the facilities and services at the Arabian Court.

We are also pleased that you enjoyed your One&Only Spa and Traditional Oriental Hammam experience located at the Health & Beauty Institute of the Residence & Spa.

We are also truly grateful of your observation on our wide array of restaurant venues, each offer a unique culinary adventure from local to international cuisine.

Furthermore, we take good note of your constructive observation with regards to the misunderstanding related to our booking options. Rest assured that each comment is reviewed with members of the concerned teams and adjusted whenever possible.

We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future.

Kind regards
Management Team
One&Only Royal Mirage, Dubai

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Reviewed July 11, 2017

My wife and I needed a relaxing break on our way back home to Australia. Our stay
in the One & Only resort was perfect. It was made all the better by the great staff.
I would happily recommend the resort.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Darve_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Arabian Court at One&Only Royal Mirage Dubai, responded to this reviewResponded July 17, 2017

Dear Guest,

It was a pleasure to welcome you at One&Only Royal Mirage.

Thank you for sharing your experience with us at Arabian Court. We are indeed delighted that you enjoyed the facilities and services of our dedicated team members.

It is truly gratifying to read that our resort was able to provide a relaxing oasis during your stay, creating everlasting experience and memories.

Your recognition towards the outstanding customer service of our team members is indeed valued.

Once again, we thank you for your personal recommendation and sincerely look forward to welcome you back in a not too distant future.

With kind regards,
Management Team
One&Only Royal Mirage, Dubai

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Reviewed July 11, 2017 via mobile

What can we say?! Our stay at this hotel was amazing! Everything from the service to the rooms, grounds and beach were world class. We've never experienced luxury like this before. We definitely thought the Arabian Court was the best situated and "nicest" of the 3 hotels on the grounds.

Must visit, we will return.

Stayed: August 2016, travelled as a couple
Thank Anton1930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OORoyalMirage, Manager at Arabian Court at One&Only Royal Mirage Dubai, responded to this reviewResponded July 17, 2017

Dear Anton,

It was a pleasure to welcome you at One&Only Royal Mirage.

Thank you for sharing your experience with us at Arabian Court. We are indeed delighted that you enjoyed the facilities and services of our dedicated team members.

We indeed concur with you that our resort has 3 properties, respectively, The Palace, Arabian Court and Residence & Spa, each deliver a genuine luxury in its form.

Truly, we are grateful that you appreciated our resort’s facilities, such as our spacious rooms styled with dramatic Arabian architecture, impressive temperature-controlled pools and a kilometer of private white sand beach coastline.

Moreover, we are very pleased that we were able to make your stay filled with amazing experience and everlasting memories.

Once again, thank you for your positive observation and we sincerely look forward to welcome you back in a not too distant future.

With kind regards,
Management Team
One&Only Royal Mirage, Dubai

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