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Mariez B

Marina Ballroom for celebrations

5.0 of 5 bubblesReviewed 4 weeks ago
I did my engagement celebration in the Marina Ballroom and it was the best decision I took. The buffet was amazing, great prices and the staff was very supportive and welcoming. A special thanks to Lovely & Vinay for their amazing support & help throughout the process. Things were easy and there was no trouble. Would highly recommend!
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this review
Responded 4 weeks ago
Dear mariezb2024.

Thank you so much for taking the time to write this amazing review.

It is great to know that you were able to experience the hospitality and thoughtful service of our colleagues.

It is always with a certain pride that we read and share such comments internally. Please be assured that I have personally shared your compliments with Lovely and Vinay

We look forward to welcoming you to stay with us! Have a great day!

Sincerely,

Rikhsibay Tursunov
Operations Director
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,458)
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1,458 results
Traveller rating
1,343
79
11
9
16
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Traveller rating
1,343
79
11
9
16
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All reviews dubai marina charm thai restaurant special thanks breakfast team breakfast service excellent hospitality travel desk perfect location whole team every morning duty manager amazing staff thank you so much see you soon recommend this hotel taking care a wonderful stay
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19 - 24 of 1,458 reviews
Reviewed 4 weeks ago via mobile

Excellent stay as usual. Very good location, professional & courteous staff. Treated us well. Special thanks to all especially Mr. Sankara at reception. Food at breakfast area is very good, rooms are spacious overseeing the beautiful Dubai Marina

Date of stay: May 2024
Trip type: Travelled as a couple
Thank issamwadi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this reviewResponded 3 weeks ago

Dear issamwadi,

Thank you so much for taking the time to write this amazing review.

It is great to know that you liked the quality of our food and that you were able to experience the hospitality and thoughtful service of our colleagues.

It is always with a certain pride that we read and share such comments internally. Please be assured that I have personally shared your compliments with Sarrangga

We look forward to welcoming you to stay with us! Have a great day!


Sincerely,

Rikhsibay Tursunov
Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The service at check in, at the morning breakfast and afternoon lounge, and the concierge were excellent. Special mention to Johanna when we checked in early from our cruise. She found a wonderful room for us that made our 2 days in Dubai most relaxing. Highly recommend the hotel for their outstanding service.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mike S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this reviewResponded 3 weeks ago

Dear mikesQ33300FW.

Thank you so much for taking the time to write this amazing review.

It is great to know that you liked the quality of our food and that you were able to experience the hospitality and thoughtful service of our colleagues.

It is always with a certain pride that we read and share such comments internally. Please be assured that I have personally shared your compliments with Joanna

We look forward to welcoming you to stay with us! Have a great day!


Sincerely,

Rikhsibay Tursunov
Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The view of the Pier and Marina from the Rooms is stunning.
F&B Staff Omar at the Coffee shop he is exceptional, am not a coffee person but my husband enjoyed every bit of it.
Krishna at the concierge desk is incredibly helpful and always available.
Joshua stands out exceptionally special. Despite our lack of knowledge about Taxi services and booking, he made sure we always got the right Taxi, even on our way back to the Airport. It was a special touch when he asked about our stay experience. This attention to detail shows that the Hotel and its staff are committed to providing excellent service not only upon arrival but also upon departure. Overall, it was a fantastic experience.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank miriam n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this reviewResponded 4 weeks ago

Dear P7276VZmiriamn.

Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina.

We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again.

Sincerely,

Rikhsibay Tursunov
Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Excellent location close metro. All departments, front desk, restaurant for breakfast plus Charm Thai , house keeping and the gym/pool were staff that really know how to treat guests extremely well. Courteous, hard working and friendly. Will surely be staying here again.

Date of stay: May 2024
Trip type: Travelled on business
Thank Safari29269906458
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this reviewResponded 4 weeks ago

Dear Safari29269906458

Thank you for your feedback on your recent experience in Crowne Plaza Dubai Marina.

We're delighted that you had an enjoyable and memorable stay with us. We very much look forward to welcoming you again.

Sincerely,

Rikhsibay Tursunov
Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed for a few days with my hubby, and we so satisfied with out stay Great hotel, perfect location for what we heeded and amazing customer service I want to note that we spoke with Anastassiya, the duty manager I believe, and she made our stay. She was so helpful and lovely. It's a game changer when you are dealing with someone like her, who is willing to go above and beyond for you!
Thank you so much.|

Date of stay: February 2024
Trip type: Travelled as a couple
1  Thank Zulfiya G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Dubai Marina, Owner at Crowne Plaza Dubai Marina, an IHG Hotel, responded to this reviewResponded 4 weeks ago

Dear zulfiyag2024,

Thank you for taking the time to review your stay with us.

We're so glad that you indeed enjoyed your overall experience with us.

I am truly happy to know that we have exceeded your expectations regarding our convenient location as well as the hospitality and service delivered. It will be a pleasure to share your feedback with Anastasiya

We very much look forward to welcoming you again.

Sincerely,

Rikhsibay Tursunov
Operations Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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