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“Hight Class Hotel”

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Bonnington Jumeirah Lakes Towers
Ranked #85 of 550 Hotels in Dubai
Certificate of Excellence
London, United Kingdom
1 review
“Hight Class Hotel”
Reviewed 28 February 2012

I stayed with my wife at the Bonnington for 2 nights and were very impressed with the service and friendliness of the staff working there particularly those on reception Mr. Atiq and Mr. Mostafa . It was very busy while we were there but we were always helped in a friendly and efficient manner. Buffet choice was good, would suggest a visit to Bonnington if you want choice.

Room Tip: Rooms are located on the lakes very nice view
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  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Nicolas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 3 March 2012
Dear Nicolas R,

Thank you for your review. It was good to see that you and your wife enjoyed your stay at the Bonnington and thank you, too, for mentioning Ateeq & Mostafa by name in your comments.

We hope that we will have the pleasure of welcoming you back to the Bonnington in the future.

All the best,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,823 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (293)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
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  • English first
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English first
Riyadh, Saudi Arabia
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 February 2012

Although I spend only one night it was GREAT!
Room on the 6th floor was amazing. Bathroom is big and finally double sink units, big shower and bath tub.
Room is comfy, bed is big and u just wish not to get up.
Breakfast is average. Staff is polite and sympathique. Environment is really nice.
Just one thing I don`t like - honor points, I haven`t got them and the explanation is that they gave good price `cause it was booked by my company?!!!! Nowhere else I have experienced this.

  • Stayed February 2012, travelled on business
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Helpful?
Thank MD83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 3 March 2012
Dear MD83,

Thank you very much for your review. It was good to see that you enjoyed your short stay at the Bonnington and I hope that we will be able to welcome you back for a little longer at some stage in the future.

In regards to airline points, these are available for some rates, but not for others. Detailed information can be found on our website.

Best regards,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 6 Contributor
206 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 27 February 2012

The hotel is amazing. The amenities are top-notch (including free wifi for a limited period), the bars and restaurants inside of the hotel are great (McGettigans is your good ol' irish Sports Bar, Healy's is fancier) and the location is pretty convenient. The only down-sides are that there aren't very great views from the rooms or the pool area, the pool isn't much to call home about, so if you want a place where you can lay out with the sun beating down on you, choose somewhere else. Otherwise, it's fantastic!

Room Tip: I stayed in 720, which was a corner room, dead quiet and away from the elevator
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  • Stayed February 2012, travelled solo
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Helpful?
Thank adricornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 3 March 2012
Dear adricornell,

Thank you very much for your review of our hotel! It was good to see that you enjoyed your stay, although I was sorry to hear that you did not like our pool deck.

We hope to see you again in the not too distant future.

Best regards,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Letterkenny, Ireland
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 February 2012

myself and my three friends stayed here for Halloween break, we arrived to a lovely welcome from the staff and to an upgrade to a two bedroom apartment. the hotel was amazing, very clean, very luxurious. our room was fabulous, very spacious and wonderful views. the leisure deck is gorgeous- note that the sun only shines here certain times of the day (taxis to the beach are only €5 from the hotel) Irish pub downstairs with lovely food also and across the road from a supermarket if you are self-catering. Would love to go back.

  • Stayed October 2011, travelled with friends
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Helpful?
Thank claireLkenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 22 February 2012
Dear claireLkenny,

Many thanks for your review. It was good to hear that you enjoyed your time in Dubai and your stay in one of our luxury serviced apartments. We were also pleased to hear that you enjoyed your visits to our McGettigan’s Irish Pub.

We hope that we will have the pleasure of welcoming you back in the future.

Sincerely,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
venice
1 review
Reviewed 19 February 2012

We went on our mid term break to this hotel.Our room was on the 15th floor and what an amazing room. We didn't spend a long time in the room as we were out and about sight seeing.The facilities in the room were first class.We had to pay for breakfast but it was excellent and suited various tastes.Being so close to the metro was great as we used it every day.
The leisure facilities were fantastic especially the jacuzzi and swimming pool. We lazed about it after 9 o'clock and we did find the staff very nice. They respected our privacy and were there to help if we needed help.

Room Tip: We were on the 15th floor .Yes we did see some construction but no big deal.
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  • Stayed February 2012, travelled with family
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Helpful?
Thank m33ura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 22 February 2012
Dear m33ura,

Very many thanks for your review! We were delighted to see that you enjoyed your stay at the Bonnington and we hope to see you again soon!

All the best,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 February 2012

We booked 3 months in advance with the Tourico's website. Got a good rate €91,00 p. night without breakfast for 2 Pax. I have contact the reservation dept. for asking to be assigned a room on a higher floor and were informed that this will be subject to availability. OK, we were fine with that. When we were arrived at 2am in morning our room was surely ready because we have paid for the night before. The room was on the 3rd floor with an amazing view facing the hotel carpark and a construction site. To be mentioned we were there 5 nights. The room was good but there was a crack on the wall just right by the bathroom entrance. The Bed was great as the pillows. The most annoying thing was the service by Front Office staff. Everytime we entered the lobby we were never been greeted by any of the staff. Not even one Hello. To be honest 2 of the staff said hello to us just the day before our departure. Come on, Hello and how are you are the first two important words for the FO staff! They were up to 10 staff pro shift standing there but to me they are likely a decoration in the lobby than someone whois there to host you. We have encountered the concierge. 1 Of them, the filipino, was the best. He was very good in what he is doing. But that was the only one at the frontdesk. Otherweise the HSK as well as the Bar staff are great and very helpful. Birthday cupcakes were a nice surprise. One day i was told i could use a PC on the 2.Floor so i went up only to be told from the east european lady sitting behind the desk that i have to go to the reception desk since no one was there- i was sadly surprise that i just have encounterd with NO ONE but whom am i talking with?? The staff at the Deck on 11.Floor are useless too. They will just only make eyecontact when you wave them with dollar notes i guess. The FO attitude need to be improve or you rather put more flowers in the lobby and using less staff.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank paradaCologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 22 February 2012
Dear paradaCologne,

Thank you very much for taking the time to share your review with us following your recent stay at the Bonnington.

We were sorry to hear that you did not enjoy your time with us fully and thank you for your constructive feedback which we will attend to immediately.

Best regards,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 February 2012

Service was pleasant, rooms were nice and tidy and the front desk was being helpful. Beds were excellent. I would have appreciated the hotel more if travelling in business. For holiday makers not that much as the pool area was not suitable for sunbathing as it was covered by the top part of the building. Would have been nice pool for relaxing after work though with saunas and jacuzzi. Taxi's often had problems in finding the hotel even when provided with the map so you needed to know your directions. The Irish pub downstairs was good fun with live music and pleasantly crowded in the evenings, supermarket opposite the entrance was also handy.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, 22 February 2012
Dear AnnaSK,

Many thanks for your review. It was great to hear that you thought the service was pleasant and helpful and that you found our beds excellent.

We hope that we will have the pleasure of welcoming you back in the future.

Sincerely,

Bruno Guilloux, General Manager & the Bonnington Jumeirah Lakes Towers’ Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bonnington Jumeirah Lakes Towers

Property: Bonnington Jumeirah Lakes Towers
Address: Cluster J | Jumeirah Lakes Towers, Dubai 37246, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Romantic Hotel in Dubai
#70 Business Hotel in Dubai
#76 Luxury Hotel in Dubai
#82 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Bonnington Jumeirah Lakes Towers 5*
Number of rooms: 480
Official Description (provided by the hotel):
The Bonnington Jumeirah Lakes Towers - Dubai, located in the heart of Jumeirah Lakes Towers along Sheikh Zayed Road just opposite Dubai Marina, is a 5-star hotel with 208, all non-smoking, rooms and suites, 272 luxurious serviced hotel apartments, 5 restaurants and bars, 6 conference suites, a Leisure Deck on the 11th floor with infinity pool, state of the art gym, pool bar, Jacuzzi, steam, sauna as well as a ladies' hairdressing salon. ... more   less 
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Also Known As:
Bonnington Jumeirah Lakes Towers Hotel Dubai

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