We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$102
US$65
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$78/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Fairmont The Palm, Dubai(Dubai)(Great Value!)
US$173
US$139
Fairmont.com
View Deal
Certificate of Excellence
  • Free Parking
  • Beachfront
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$166/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hilton Dubai Jumeirah(Dubai)(Great Value!)
US$92
Hilton
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 38% below average rates

The price you found is 38% lower than this hotel's average rate of US$149/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$140
Booking.com
View Deal
  • Free Parking
  • Pool
US$199
US$176
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$214/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$57
US$48
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 23% below average rates

The price you found is 23% lower than this hotel's average rate of US$62/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Atlantis, The Palm(Dubai)
US$590
US$350
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 22% below average rates

The price you found is 22% lower than this hotel's average rate of US$446/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Shangri-La Hotel, Dubai(Dubai)(Great Value!)
US$215
US$136
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$152/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$1,819
US$1,348
Jumeirah.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,925)
Filter reviews
1,925 results
Traveller rating
388
873
464
122
78
Traveller type
Time of year
LanguageAll languages
More languages
388
873
464
122
78
Show reviews that mention
All reviewsdubai airportfree shuttlebreakfast boxhi expressshort stayovernight staybetween flightsshuttle serviceconnecting flightan early flightstayed one nighthour layoverlong layoverbreakfast was includedrooms are smallthe hotel is cleanmetro station
Filter
Updating list...
1,281 - 1,286 of 1,925 reviews
Reviewed May 20, 2012

The hotel itself is good except for being double charged. I booked the room through a reliable travel site and when I went to check out the front desk guy (Gagandeep) said that it was a lie and they do not get money from them so he charged me again and refused to look into it. Very poor customer service!

  • Stayed: May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Erin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this reviewResponded May 23, 2012

Dear Mr. Erin,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for contacting us regarding your experience with the Holiday Inn Express Dubai Airport, We greatly appreciate you taking the time to bring this matter to our attention and I apologize for any inconvenience this may have caused you.
It is our goal to consistently provide superior service and accommodations. Mr. Erin your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
Reference to your concern in regards to the double, I have investigated your reservation and you are right it has been already paid. I have already refunded the same amount that you have been charged to the same credit card that was used for payment, kindly allow 10 working days for the credit to reflect in your account.
Once again, thank you for taking the time to contact us and apologized for the inconvenience may have been caused.
Mr. Erin we value you as a Priority Club member and Kindly contact me anytime for further assistance you may require in the future.

Kind Regards,


Chady Kanaan | Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposit T3. Dubai, UAE
Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 15, 2012

I was there for a sales conference. It's a typical airport hotel, it has shuttles to and from the terminals and the usual bar / diner / shop facilities. The rooms are exactly as you'd expect, a reasonable size and functional. The meals are OK. If you want to see any of the bigger malls / tourist beach's / tall buildings / marinas etc then you are a good cab ride away but there is stuff quite close (still mostly a drive though).

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grahampm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 11, 2012

when i check in the reception is too busy. staff don't accommodate us well. the hotel phone nobody reply. when we enter to our room its clean and relaxing. but when we start to eat for lunch the food was very bad. its disaster. a friend told me that the food when he check in (feb. 2011) is impressive but now i don't know what happen. no taste and can't explain. other than that all is ok. location is fine. accessible to metro station.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Belle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded June 29, 2012

Dear Belle M,

Thank you very much for taking the time to write your comments. I am glad that you liked your clean and comfortable room accommodations. Our hotel is very proud of its level of service, cleanliness and quality of its product. We are very sorry that our staff were not able to accommodate you properly when you checked in. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments about the food has been documented and will certainly be looked into. We will address these points and I hope when you return you will see the improvements made.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHG Care

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2012

If you are travelling light, need a clean and spacious place to stay within a decent budget and very close to the hotel then this is the most ideal place. The breakfast and internet options are both very good and the staff is quite helpful.

They have a free airport drop every hour which hardly takes 5-10 minutes max depending on the terminal which is very relaxing just before you fly.

Room Tip: Most of the rooms are very good but rooms within the inner wings are absolutely peaceful and noiseless. If you need room service then this is not the place to stay.
  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JanMohds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 3, 2012

If you are looking for a budget hotel close to the airport, and you are only there for one night, this will probably appeal. The room was comfortable enough but they need to move things when they clean. I was looking for the battery cover from the remote and when I looked under the bed there was a condom packet, empty luckily. There was lots of dust and fluff under the bed and the couch as well. The food was just OK, not great. I guess that about sums up the whole experience really.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai Airport, responded to this reviewResponded June 15, 2012

Dear BigRevTrev,

Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,
Jaime W
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews