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Reviewed April 3, 2018

We visirted the hotel as part of our visit to the Atmosphere bar in the Burj Kalafi ....to get there one goes through the Armani hotel.....all looks very smart but staff very unfriendly.....when we visit Dubai next time this hotel will be at the bottom of our list.

Date of stay: March 2018
Thank mandjpenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark K, General Manager at Armani Hotel Dubai, responded to this reviewResponded April 5, 2018

Dear Guest,

Thank you for sharing your feedback.

I am disappointed to read your comments and to know that your impression about the hotel was below satisfactory due to lack of warm welcome. We clearly understand the importance of first impression and the Team works tirelessly to ensure all our guests receive personalized service and experience. I regret that we couldn’t deliver the same to you. I have already shared your feedback with our Director of Lifestyle, so that we can together look into ways to further improve.

I will be delighted to welcome you back to Armani Hotel Dubai, should you decide to re-visit.

Yours Sincerely,
Mark Kirby

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

very stylish and gorgeous hotel in the heart of Dubai. beautiful rooms. love the soaps and shower gels, they smell heavenly :) i wanted to ask if i can keep the bathrobe, however, felt too shy! it was gorgeous though and i still dream about it..

Date of stay: July 2017
Thank Mariam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark K, General Manager at Armani Hotel Dubai, responded to this reviewResponded April 8, 2018

Dear Guest,

Thank you for choosing to Stay with Armani.
I am happy to read your comments and pleased to see that you enjoyed the hotel, setting and convenient location. It is wonderful to know you love our bathrobe and our Lifestyle Team will be delighted to offer it to you at retail price during your next visit.

Looking forward to an opportunity to welcome you back to Armani Hotel Dubai.

Yours sincerely,
Mark Kirby

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018

Just an ultimate experience and luxurious! If you want to experience a luxury on Earth, go and try Armani Hotel Dubai. The views are absolutely gorgeous. No one could explain the luxury this hotel can offer, with great service and awesome foods. Must try this place before you depart Dubai!

Date of stay: March 2018
Thank LachlanWinston1898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark K, General Manager at Armani Hotel Dubai, responded to this reviewResponded April 8, 2018

Dear Guest,

Thank you for choosing to Stay with Armani.
I am very happy to read your detailed review and happy to see you enjoyed your experience. My team works very hard to create wonderful memories for our guests, I am happy we succeeded.

Looking forward to your return to Armani Hotel Dubai.

Yours sincerely,
Mark Kirby

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

Very good hotel.
Special ARMANI/HASHI Restaurant.
They have nice shisha lounge outdoor.
Ask for very good person

mr.Hilal Egyptian.

Timing from 5pm to 12am.
View the fountain and relax with the music.
Danceing water.

Date of stay: March 2018
Trip type: Travelled with friends
Thank 757fahada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2018 via mobile

Was so pleased to stay at the Armani this week! Every expectation was met, especially by the floor manager Michael S.

After making a reservation for me at a beach club, whilst in the car en route, I realized I forgot my wallet at the restaurant in the Hotel. I phoned the hotel and Michael received the call, found my wallet and to my great surprise and astonishment - brought the wallet out to me!!!

I have traveled the world and this is A++ unexpected and much appreciated service!

His candor, approach, and handling were perfectly representative of what you would expect from the UAE and The Armani!

Cheers to The Armani Hotel, Michael and to great times!

#Amazed #Great #Love #Perfection

Date of stay: March 2018
Trip type: Travelled solo
Thank DawkinsCL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark K, General Manager at Armani Hotel Dubai, responded to this reviewResponded April 8, 2018

Dear Guest,

Thank you for choosing to Stay with Armani.
I am very happy to read your review and glad you enjoyed your Armani Hotel experience. Micheal consistently receives positive comments from our guests and really enjoys his work and helping people. Please know that I have shared your review with my team.

Looking forward to your return.

Yours sincerely,
Mark Kirby

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