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“Everything expected was delivered.” 5 of 5 bubbles
Review of Movenpick Ibn Battuta Gate Hotel Dubai

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Movenpick Ibn Battuta Gate Hotel Dubai
Ranked #29 of 545 Hotels in Dubai
Canterbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Everything expected was delivered.”
5 of 5 bubbles Reviewed 26 March 2012

The team.. Concierge, Reception, Front door/porters, Waiters and Waitresses, Cleaning Staff, The Building, The Restaurants x 5 (Chefs), The Bars (Maroc), The beech club 'ALL' delivered what we expected for a great holiday. We felt at home and in good hands from the moment we arrived at The Battuta Gate Hotel. We knew we were early for our check in but were offered a complimentary drink and you can relax by the pool until the room was ready (towels provided so go prepared with hand luggage for swimsuit) chil :-). We used the time to wonder around and find where everything was in this lovely hotel and took the short ride to the beech club to get accustomed. Came back everything was ready.
We stopped a little later one night down at the beech club, by the pool, for early drinks and sunset then came back to the hotel, changed and finished the evening off in one of five great restaurants (we used all five). It couldn't get any better for us.
Well done and thanks Battuta Hotel. Youve set a standard!

You can visit
Dubai Marina, Burj Kalif (Tallest Building), Dubai Mall, Dubai Creek, Dessert Safari, Boat Rides, City Tour. We only did one as we were content and didn't want to move far. We will have to keep going back.

The hotel is half hour from airport. Dubai creek, furthest point, under half an hour.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank welltraveled007_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 28 March 2012
Dear Guest,

Thank you very much for a very heart warming message about our team. It makes me really proud of my team when I read your review. Your appreciation really matters a lot and I will surely relay the message. We care for our guests and make sure that we anticipate your needs.

We hope that you come back soon. In behalf of my team thanks from all of us at the Ibn Battuta Gate Hotel.

Kind Regards,
Philippe Bonnot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (740)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
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  • Any
English first
Doncaster England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 23 March 2012

This is a very pleasant hotel. The staff are very friendly and helpful, The restaurants all serve lovely food and the all inclusive is worth every penny,or should I say Dirham? A visit to the Burj al Arab for high tea is a must just for the experience and to say you have seen it.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mickyv55_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 26 March 2012
Dear Guest,

Thank you for sharing with us your positive experience with us. We are happy to hear that you enjoyed your All- Inclusive package. We are doing our best to always improve guest experience in terms of service, food and beverage.

We look forward to seeing you soon!

Kind Regards,
Philippe Bonnot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
108 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 20 March 2012

We stayed at the Ibn Battuta right after they opened; we liked it very much, there are several restaurants conveniently located within the hotel and right across the hotel there is the Battuta Shopping Centre (with many many stores, restaurants, an amusement area for kids etc.). To find more entertainment you will need to take a taxi and in about 15 minutes you will find all what you need. Booking your room at Ibn Battuta you will get a great deal and stay in a brand new hotel, the compromise is that you won't be staying in the heart of Dubai.

  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Fabio_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 26 March 2012
Dear Guest,

Thank you for your wonderful commendation about the Ibn Battuta Gate Hotel. I am happy to tell you that since the opening of our hotel that we have introduced more exciting offerings such as our Sumptuous Friday Brunch and many more. There are more new places to discover in Dubai so I hope that we can welcome you back very soon.

Kind Regards,

Philippe Bonnot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KSA
Level Contributor
110 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 18 March 2012

This is a pleasant quiet Hotel in the middleof no where. It is about an hour drive from the airport or in other words 100 dirhams by taxi from airport. It is constructed on the outskirts of Dubai near Gabal Ali on your way to Abu Dhabi. There is a nearby metro station and some public buses. The view is that of a motor way, the metro line, vast desert and some oil refinery or something like that. Other rooms might outlook the mall with some greenery.
The reception is OK. the rooms are spacious but is very dim. Request to change the room or get more light, but in vain. Dim light is a feature of whole hotel. There was an area where there was the toilet seat; which was very narrow, does not fit overweight comfortably. That area is separated from the sleeping area by big glass window, anybody from the sleeping area can push a sliding partition to have full view of the toilet area. Another area, with a sink,and shower place is present on the other side of the holloway leading to the sleeping area.
The minibar is small and not cold enough. The breakfast buffet is very good with a lot of varieties and options. I have called the Bell Boy for 3 times on my departure to collect my bags; it took about 30 minutes for them to understand my request.
The nearby shopping mall is heaven for shopping, eating or just walking. The Hyper shopping mall; Gean, seems popular for shopping and is always very busy.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DrMedhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 26 March 2012
Dear Guest,

Thank you for staying with us and for your positive feedback about the proximity of the hotel to the shopping malls.

Please be advised that we have already increased the wattage of the light bulbs to increase the illumination of the room.

Thank you for your feedback that the mini bar temperature not to be cold enough - we are actually placing it on standard temperature. We will look into increasing the temperature.

We would like to apologize for the delay in the collection of your bags. Our Concierge team will be more vigilant next time.

We trust you had a safe journey home and again sincerely apologise for any inconvenience.

Kind regards,

Philippe Bonnot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

stayed at battuta gate for for 2 nights before transferring to cruise ship had a great time could not fault it excellent room great food and facilities great staff and well dressed hotel close to mall 2 minute walk close to metro 10 minute walk hotel staff very helpful to find your way round dubai excellant place to stay many thanks

Room Tip: had room 704 looking over to the mall great
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mary p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 19 March 2012
Dear Guest,

You are most welcome and good to hear you enjoyed your short visit with us. Thank you for sharing your thoughts about the hotel.

Kind regards,
Philippe Bonnot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 17 March 2012

Booked a 2 night stay at a very reasonable price. I was disappointed at our greeting: there was no offer of assistance with my bags from either the valet parking staff or reception even though I was traveling with a small child. The service at reception was cold and unfriendly.

The room was large and well decorated. The rooftop pool was cold and shaded but pleasant. The gym is large with a good variety of equipment. We found the staff at the gym and pool to be much more friendly than the staff at reception.

The beach club at Oceana is a great option and only 10 minutes away, although the pool was again very cold.

We had a problem with security in the room which we didn't feel was addressed properly, which spoilt an otherwise enjoyable break and means we won't stay again.

I have returned for the brunch in Al Bahou though, which was excellent. The selection of food was great, although a grill or proper carvery section would make it perfect. The service was the best I have seen at a brunch in Dubai: genuinely friendly and attentive. The kids section is a real benefit and is ideally placed next to the family tables. Unfortunately the family section is situated next to a large indoor smoking area which seems thoughtless and really took the shine off the afternoon.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Gaffee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 26 March 2012
Thank you for your valuable feedback.

We are very happy that you enjoyed our Sumptuous Friday Brunch. We have been investing a lot in our guest experience , quality of food as well as in training our people. Sorry that you missed the ‘Roast of the Day’ at Sicilia restaurant and the ‘Grill of the Day’ Arabic sections of the enormous brunch. The smoking section is situated in the middle of the lobby, right where the bar area is and actually, it is just a small section. We make sure that families are seated near the bouncing castle, far from the smoking area.

We regret to hear about your arrival experience and we are making sure that we give a strong emphasis on this matter. After our discussion with regards to your security concerns, we held a full investigation and once again highlighted this with our team.

We are happy to hear that you enjoyed your room including the pool, gym and the Oceana Beach Club access.

We are always looking into ways on how we can improve things and your feedback has been helpful.


Kind Regards,

Philippe Bonnot
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Wales
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

I stayed at the hotel for two nights on the return journey from Australia and I wished I had booked to stay longer! The hotel is 5* with great staff and good facilities. There is a shopping centre directly across the road with a great selection of shops and places to eat. The complimentary bus service to the beach (25 mins) is reliable and a great bonus.
I stayed on a B&B basis, which was a buffet breakfast included. The food was tasty and fresh although not always very hot. There is a huge selection to chose from including omlettes made to order.
The staff are exceptional, very friendly and efficient. The concierge was great when I had an issue with my transfer. Thanks to his help, I sorted it out with minimum hassle!
I would definately recommend this hotel and I would love to stay there again!

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TravelbudSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe B, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this review, 19 March 2012
Dear Guest,

Thank you for choosing to stay at our hotel and taking the time to post a comment. We will definitely talk to the chef and see what we can do about keeping the breakfast warm. Breakfast is after all the most important meal of the day. Glad we were able to fix your transfer issue with ease and thank you for the recommendation.

Kind regards,
Philippe Bonnot
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Ibn Battuta Gate Hotel Dubai

Property: Movenpick Ibn Battuta Gate Hotel Dubai
Address: Sheikh Zayed Road | Adjacent to Ibn Battuta Shopping Mall, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #29 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Movenpick Ibn Battuta Gate Hotel Dubai 5*
Number of rooms: 396
Official Description (provided by the hotel):
Mövenpick Hotel Ibn Battuta Gate Dubai features a statuesque gateway that is larger than the ‘Arc de Triomphe’ in Paris. The 396-room hotel is located next to Ibn Battuta Mall and Cineplex at the very heart of ‘New Dubai’. Inspired by the travels of the 14th century Arabian explorer, Ibn Battuta Gate Hotel’s Grand Hall features 88 enormous eastern-style lanterns and it is also the ‘gateway’ to the hotel’s equally iconic six restaurants. The Ibn Battuta Gate Hotel offers a true ‘design and taste journey’ that spans the Near East, Far East, Middle East and Arab-African radius our namesake travelled through in his epic 30-year journey. The hotel has 6 restaurants including a Chinese, Indian and Italian. There is a nightclub and supper club on the property discretely positioned. Our sister property, Oceana Beach Club, is located on the Palm Jumeirah with swimming pools, a lazy river and private beach. We offer complimentary shuttles to and from the Club. ... more   less 
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