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Aladin O

Marina Byblos is the spot

4.0 of 5 bubblesReviewed Feb 25, 2017via mobile
A hotel I really enjoyed my stay in 2 weeks full of everything one can get from a hotel service
Let me start with the room very comfortable great space and a view to marina walk
The food is everything u desire with two pubs at the ground floor and a crazy club at the second floor
Walking distance from all of marina and JBR.
Great staff with outstanding hospitality
Free parking as marina is a hard spot to find parking
I can't forget the poolside has the greatest view with a small side bar nice place to chill
I'll send out a big recommendation .
Date of stay: February 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ByblosHospitality, Manager at Marina Byblos Hotel, responded to this review
Responded Mar 4, 2017
Dear Aladin,

Thank you for taking your valuable time and sharing your feedback with us on your stay experiences.

We are delighted to know that you enjoyed our unique location, Rooms, and Food & Beverage out-lets and the Hotel facilities. I will share your experience with my team for your positive comments.

We are thankful for you rating us 4 out of 5 and recommending our hotel to other potential guests.

While we use your reviews for the betterment to improve our services we encourage you to be in touch with us again for your future stay option in our group of Hotels.

We look forward to welcoming you back soon for another memorable visit

Thanking you,

Rafi Hassen
Rooms Division Manager
Marina Byblos Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,616)
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Reviewed February 23, 2017

My husband and I arrived following a night flight from Hong Kong for a 2 day stay. On arrival the welcome was a little off hand, we apreiciated it was early in the day to book in and although luggage was taken and coffee provided the reception was a little less than welcoming. The location of the hotel is fine close to the beach, marina and metro system room but the room was a little tired and not quite up to the standard of the other hotels we had stayed in over the previous 6 weeks of travelling in the far east, Austrailia and New Zealand.
We arrived with our son who works in Bahrain and was staying in Dubai with friends while we were visiting. His presence was quired and expained but more than once we were told the room was only for 2. I can understand that they hotel were protecting their intrests and there may be a small percentage of clients who would take advantage and over occupy a room. But we are mature people and our son a grown adult so none of us would wish to share a double room and we found it quite disrespectful to be picked up on this a number of times
All facitilies were as advertised and majority of staff were friendly although on one or two occasions not overly helpful. Breakfast selection on the first morning was sadly not inspiring but did seem improved on the second morning.
One very stange aspect was having the room card taken off us by waiting staff when booking drinks to the room in the bar (reception had already swiped credit card for minimum cost). This felt entirely wrong and raised security issues in our minds but did not feel it was possible argue this point.
All in all we felt the stay was not good value for money and would not return on further trips to Dubai.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Philippa J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ByblosHospitality, Manager at Marina Byblos Hotel, responded to this reviewResponded March 4, 2017

Dear Mrs. Philippa,

Thank you for taking your valuable time and sharing your feedback with us on your stay experiences.

We are delighted to know that you enjoyed our unique location, Rooms, and Food & Beverage out-lets and the Hotel facilities. I will share your experience with my team for your positive comments.

With reference to the incident on the arrival of your son and joining your room as a 3rd occupant was explained due to the local government compliance. However we do handle this as a bit sensitive as it does matter for us to register every occupant to be registered. I met you personally, did explain the the how the system works. Please accept our sincere apologies if my team has not explained to you in a diplomatic way.

We are thankful for you rating us 3 out of 5.

While we use your reviews for the betterment to improve our services we encourage you to be in touch with us again for your future stay option in our group of Hotels.

We look forward to welcoming you back soon for another memorable visit

Thanking you,

Rafi Hassen
Rooms Division Manager
Marina Byblos Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 19, 2017

The hotel is in good location at Marina, close to Marina Mall, JBR Walk and the beach.
Rooms are clean and service is very good.
Free WIFI and parking...
Good shisha lounge with an amazing view and excellent service.

Date of stay: February 2017
Trip type: Travelled on business
Review collected in partnership with this hotel
2  Thank Ahmad T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ByblosHospitality, Manager at Marina Byblos Hotel, responded to this reviewResponded February 21, 2017

Dear Tafakji,

Thank you for taking your valuable time and sharing your feedback with us on your stay experiences.

We are delighted to know that you enjoyed our unique location, Rooms, and Food & Beverage out-lets and the Hotel facilities. I will share your experience with my team for your positive comments.

We are thankful for you rating us 4 out of 5.

While we use your reviews for the betterment to improve our services we encourage you to be in touch with us again for your future stay option in our group of Hotels.

We look forward to welcoming you back soon for another memorable visit

Thanking you,

Rafi Hassen
Rooms Division Manager
Marina Byblos Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2017 via mobile

If you want a peaceful night sleep for business or relaxing you can forget about this hotel. The taxi hooting outside is non stop from 10pm - 3am three nights a week due poorly designed valet parking. Avoid.

Date of stay: February 2017
Trip type: Travelled on business
1  Thank ThomasTucker121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 13, 2017

This hotel is right on the Marina and very close to the tram and metro stations. There is a daily complimentary shuttle to the beach but to be honest it is just as easy to walk there. There is a rooftop pool and the attendant will provide not only towels for the pool but also towels for use at the beach. The staff speak good English and are very helpful. There is a wide choice of venues for eating at the hotel as well as a range of restaurants around the Marina offering meals for all budgets. Free wifi in the reception area and a pub offering a happy 2 hours each night. The hotel also has a nightclub.

Room tip: Deluxe rooms at back of hotel offer views of the Marina
Date of stay: January 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kate P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ByblosHospitality, Manager at Marina Byblos Hotel, responded to this reviewResponded February 14, 2017

Dear Guest,

Thank you for taking your valuable time and sharing your feedback with us on your stay experiences.

We are delighted to know that you enjoyed our unique location, the Hotel facilities and the hospitality of our friendly staff.

We are thankful for you rating us 5 out of 5.

While we use your reviews for the betterment to improve our services we encourage you to be in touch with us again for your future stay option in our group of Hotels.

We look forward to welcoming you back soon for another memorable visit

Thanking you,

Rafi Hassen
Rooms Division Manager
Marina Byblos Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2017

Staying @Marina was great.
Only thing to improve is to reduce waiting time to access the rooms for travellers arriving by early flights in Dubai.
Everything was excellent and personnel was friendly and effective.
Position of the hotel is also very good as it is close to the metro station and not so far from the Marina Beach

Date of stay: February 2017
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank gfassera
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ByblosHospitality, Manager at Marina Byblos Hotel, responded to this reviewResponded February 14, 2017

Dear gfassera,

Thank you for taking your valuable time and sharing your feedback with us on your stay experiences.

We are delighted to know that you enjoyed our unique location, the Hotel facilities and the hospitality of our friendly staff.

We are thankful for you rating us 5 out of 5.

While we use your reviews for the betterment to improve our services we encourage you to be in touch with us again for your future stay option in our group of Hotels.

We look forward to welcoming you back soon for another memorable visit

Thanking you,

Rafi Hassen
Rooms Division Manager
Marina Byblos Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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