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Reviewed January 29, 2013

It's my first time in UAE. I'll be with my friend.The best place to relax is here at rixos... with the stunning view of the sea, the white X beach and lounge is so nice and relaxing, the staff are very friendly.Indira is smiley and very frendly thank you for the excellent service.The rooms are big and cozy. The food are very tasty as well. Excellent.Thank you for all. We will come back

  • Stayed: October 2012, travelled with friends
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2  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalmDubai, General Manager at Rixos The Palm Dubai, responded to this reviewResponded January 30, 2013

Dear Guest,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us.
We look forward to welcoming you again,

Kind regards,
Mouhamad Hadla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 21, 2013

We stayed during Christmas for 2 nights.
Hotel: The hotel is brand new, very generous, classy and comfortable rooms and a modern infrastructure. Staff was always very nice, smiling all the time, very professional. Festive decoration was beautiful. We had requested Twin bed, there was a mistake and reception organised a twin room with a smile while we had lunch at the pool, delicious food and fresh juices. Checkout took some time as there was a queue, it didn’t bother us.

Room: The room was big, full optional, great balcony with sunbeds, big bathroom with Bulgari products, very clean. Coffee and tea making facility. There's not much privacy in the balcony, you can see your neighbors balcony. Our room view was half covered by a part of hotel structure, make sure to ask for a full view. some minor technical problems in the room, TV channels were messed up.

Beach: The private white sandy beach area is amazing, lots of lounge chairs, cabanas, Jaccuzzy on the beach, even 2 massive white beds :)

Restaurants: We had Christmas dinner and Christmas brunch in A La Turca, they were rich. Dinner wasn't very festivy the emphasis was on Brunch with a live band singing carols and different multilanguage songs, the little gifts on the table were nice and staff were paying good attention to guests

SPA: At a previous visit I tried the Turkish Hamam, IT'S A MUST! (Full review separately)

Room Tip: Make sure to ask for a full view regardless on which side of the hotel
  • Stayed: December 2012, travelled with family
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2  Thank bannoutbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalmDubai, General Manager at Rixos The Palm Dubai, responded to this reviewResponded January 24, 2013

Dear Guest,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We look forward to welcoming you again,

Kind regards,
Mouhamad Hadla

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Reviewed January 20, 2013

Great place, spacious rooms, the views are amazing you can get Burj Al Arab view or The Palm both are fantastic (although I preferred The Palm view).
Children had their own private pool; play area and Rixey Club.
Nice staff but needs training as they a bit slow to attend guest requirements.
My wife enjoyed the spa was very relaxing.
Al a turca restaurant brunch on Friday was great (lot of selection).

Room Tip: The Palm view rooms are better for people who likes taking photos.
  • Stayed: August 2012, travelled with family
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1  Thank SINA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalmDubai, General Manager at Rixos The Palm Dubai, responded to this reviewResponded January 24, 2013

Dear Guest,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We look forward to welcoming you again,

Kind regards,
Mouhamad Hadla

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Reviewed January 16, 2013

We were very worried about the high season, we stayed at Rixos from the 31st December 2012 for 8 days and we had great holidays. The Hotel is wonderfull, we had a great warm welcome and upgrade to Premium Room on the second floor with a partial view to the sea. The room was big, full optional, great balcony with sunbeds, big bathroom with Bulgari products, very clean. As already said to the manager we missed European Channels but already fixed with three Italian Channels. The restaurant was good enough and soon they will open an Italian Restaurant too, good idea! We liked a lot the long white beach with confortable sunbeds. It is very clean, good service for drinks too. The Spa is wonderfull, we had a Thai stone massage ... great! Let's me say that the staff was always very nice, smiling all the time, very professional. We thank you very much and we will come back next year. We wish you all the best, greetings from the cold Switzerland, ciao!

Room Tip: from second floor right side we will had an amazing sea view. Choose Premium Room bigger and high quality
  • Stayed: January 2013, travelled as a couple
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Thank GioChiasso_Svizzera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalmDubai, General Manager at Rixos The Palm Dubai, responded to this reviewResponded January 17, 2013

Dear Guest,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We look forward to welcoming you again,

Kind regards,
Mouhamad Hadla

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2013

We stayed for 5 nights , and i will call as a perfect vacation.Door man opned our taxi with a smile , escorted to reception.The receptionist welcomed us with a smile and check in was smooth . we arrived at 8 am and got the room at 10am which we were not even expected as check in time was 3 pm . while waiting we were gievn nice drink and was informed us to use pool and beach .room was also beautiful and amazing view.breakfast was also superb with many options.checkout was also very quick and smooth.
i will recommend everyone to go and stay in rixos the palm .
looking for our next visit next year.

  • Stayed: January 2013, travelled as a couple
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1  Thank marc g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalmDubai, General Manager at Rixos The Palm Dubai, responded to this reviewResponded January 13, 2013

Dear Guest,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us.
We look forward to welcoming you again,

Kind regards,
Mouhamad Hadla

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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