My first review on TA because we were so dissapointed in this Hotel, having saved for this holiday for 2 years. Like most people arriving on early flights, it seems we weren't alone in not getting our room until very late afternoon and as this seems to be the daily routine, the Hotel do nothing about it. Even although the Manager said he would compensate us for being late with our room, he done nothing. We took the All-Inclusive deal because we thought we would save, but after a few days of the 2 main restuarants, (the 3rd restuarant offered nothing for us), we were just desparate for a nice meal with nice service. The Turkish Buffet was not our cup-of-tea at all - cattle market, noisy, with no ambience and nothing out of the ordinary in terms of fine dining you might expect. Italian was nicer but you had to book quite a few days in advance during our time there. The worst thing was when we asked to get a reservation for the Italian 2 nights in advance and we were told very abruptly to book further in advance. The manner was very arrogant on a few occasions and not what you expect for 5 stars and the high prices we had paid. We decided to not let the hotel spoil our trip to Dubai, so the last 2 nights we went downtown to some really nice restuarants. This hotel does have a nice pool area and beach and great views, but it's not worth what they want for all inclusive, unless you drink 6 cocktails each afternoon which isn't a great idea in the Dubai heat. This hotel needs a couple more genuine 5 star restuarants and some of the staff need nicer manners.
- Official Description (provided by the hotel):
- Situated on the fronds of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is the UAE’s first luxury multi-concept resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 231 rooms and suites that provide a wealth of comfort and luxury. ... more less
- Reservation Options:
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