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“Wedding event”

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Rixos The Palm Dubai
Ranked #27 of 563 Hotels in Dubai
Reviewed 15 November 2017

we held our wedding at rixos the palm it was just the best choice we made the venue was so pretty as well the entertainment that was taking care of from the hotel staff mr Berk and of course the food was amazing when it come to presentation and taste and thank u for the chefs Ozur,Nurettin and Rustamjon to make it happen not forgetting Ms Ipek for all her kindness and professionalism to make all this happen

Room Tip: booked 3 rooms 2 junior suits 1132 and 2122 and one senior suit 2105 they were all amazing
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  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Hani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you very much for having chosen us to hold your wedding and let us express our best wishes to you once again. We are so glad to know that our services have met your expectations and we hope to see you again as our guests.

Best regards,
Elena

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Reviewed 15 November 2017 via mobile

We visited this hotel for the day with friends and children. We had the package for the pool and beach area and also lunch. The facilities were fantastic and the food was amazing. The hotel put on a magic show for the children which they loved.
The facilities are ideal for every age group.

Stayed: November 2017
Thank RMorgs100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your time with us!
We hope to see you again in the nearest future.
Sincerely yours,
Hotel Management

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Reviewed 15 November 2017 via mobile

What a fantastic hotel. Amazing place and staff couldn’t do enough to make the stay excellent. Very clean and spacious rooms. The food is fantastic. Absolutely no complaints at all. All inclusive a great option as expensive so worth checking out. A bottle of beer around £8 and cocktails around £13 so can soon mount up. As far out as can be on Palm in terms of location so be aware of that. Don’t let it put you off but a good 30kms from Dubai Mall. Free shuttle bus to Mall and Mall of the Emirates though. Taxis are cheap, around £20 from Dubai Mall to hotel. Also a free water taxi to Dubai Marina but book as soon as you arrive as always full. A brilliant setting. You won’t be disappointed.

Stayed: November 2017, travelled as a couple
1  Thank Dunlopmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that our services have met your expectations and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

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Reviewed 13 November 2017 via mobile

Stayed over October half term and I must say the hotel is lovely, our room on the first floor with a sea view was perfect for some morning sun with sun loungers on the balcony. The daytime service around the pool and bar area is brilliant with a special mention to Manju who works so hard and makes you feel very special. The outside fish restaurant was very good as was the itialian with its superb signature dessert which the whole family enjoyed. Now for the down sides, the buffet food whilst having a good spread it never changed from lunch to dinner and became a bit boring, however the worst part is that they are under staffed, on numerous occasions after queuing to get in we were then sat at dirty tables which for me is far from 5* service. We were unable to book the a la carte restaurants for 4 nights however later told that many people cancel and you can walk in on the night, I’m not sure how this is allowed. In summary if the hotel had 2/3 more restaurants it would be amazing. We stayed all inclusive which I feel is a great option in Dubai for a family of 4, stayed at palm tree court before and the food is amazing but the day times not as good ...

Stayed: November 2017, travelled with family
1  Thank mjanes2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 25 December 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We appreciate all of your valuable remarks and will take every necessary action to improve our service standards.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

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Reviewed 13 November 2017

After looking at multiple venues in Dubai for my daughter's birthday party, we decided to go with Rixy Kids Club located in Rixos on The Palm and we could not have made a better choice. The team at Rixos (including Ipek, Berk and Gokhan) could not have done anymore to make sure this event was tailored to our specific requirements and budget and delivered with top-class service and professionalism that you would expect from a 5 star establishment. Most importantly my daughter loved her party from start to finish. There is great outdoor facilities with gorgeous views including a playground and pool for splash party and the entertainment team were the best I have encountered in Dubai. My daughter is usually terrified of clowns but she happily participated in all the organised activities. The management team were on hand on the day as well to make sure event ran smoothly and even facilitated change of rooms for party food to an air conditioned room as it was still a bit hot at midday in October. I would highly recommend this venue for any kids events in Dubai.

  • Stayed: October 2017, travelled with family
    • Value
    • Service
1  Thank yoc2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 15 November 2017

Dear our valued guest!

Thank you very much for choosing our hotel as a venue for the celebration and we are so glad to know that our services have met your expectations and you had a great time.

It was an honor for us to have you as a guest and we are looking forward to seeing you again very soon.

Best regards,
Hotel Management

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Reviewed 13 November 2017 via mobile

This is only the third time in about 10 years that I’ve marked a review with 5 stars and I think the first or second hotel.
The Rixos is simply magnificent. From the time our taxi rolled up at the main entrance to when we left, we were looked after exquisitely.

Upon arrival we were upgraded to a suite as it was the anniversary of our Nekar (Islamic wedding) and found champagne and an anniversary cake in the suite. Later on the bed was decorated with rose petals and towels in the shape of a heart/swans. Our grateful thanks to the hotel management for treating us so very well. It was very much appreciated.

In general nothing was too much trouble for the staff who were plentiful and very visible.

We had booked half board, breakfast and either lunch or dinner. All the meals were buffet but what a buffet!! I won’t attempt to list the multitude of choices at all meals and the variety each day suffice to say it was almost more than the mind could comprehend! Lol so unusually for me I’ve posted a few pics to illustrate the array of food available.

The grounds were expansive and well maintained with a large pool, sun loungers (about the right amount for the demand) and a private beach overlooking part of the city in the background.

Bar prices were on the hefty side (£12 for a beer or glass of wine) but this is the norm oh! and no alcohol sold until midday.

Quite a lot of activities in the evening noisy but generally finishing around 11:00pm

My wife took advantage of the beauty salon and spa, and had a couple of therapies which were generally around what you’d expect to pay in a hotel spa but the sauna/steam room/ jacuzzi were all free to use. She commented on the quality of the spas signature full body massage she had (and she has had massages all over the world!!) and how therapeutic and thorough it was.

We visited the gold market, avoid the “corporate” shops in the posh bit, it’s like Hatton garden in London, not much room for negotiation but the “back street” jewellers (they’re not back street really just behind the posh outlets) are great. We were looking for a 24inch necklace but hadn’t had any luck until one of the chaps in a shop said no problem, took 2 of the same style necklace and had his “factory” down the road use part of the second necklace to extend the first and no sign of the join!! He also took us to a different factory through a shop and up a set of stairs that was almost a ladder to a room with various people working on jewellery and we watched as one guy took my wife’s rings and cleaned them using 4 or 5 different processes including running an electrical current through water in which the rings were submerged, the result was 3 rings literally as good as new!

We also went up the tallest building in the world (separately reviewed but don’t bother going!)

Back to the hotel, a great experience, we’re planning on returning to Dubai and indeed this hotel something we wouldn’t ordinarily do preferring to experience new places but the Rixos has spoilt us!!

Stayed: November 2017, travelled as a couple
3  Thank MaxLondon2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 14 November 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that our services have met your expectations and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

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Reviewed 12 November 2017

We booked the premium room so we would have extra space for two cots for our 14 month old twins. We took the night flight out there so arrived at the hotel at 6.30am... we were assured that they would give us the first available premium room, and were told to go and have breakfast in the meantime. We were in our room by 10.30am! this was great for us as our twins were exhausted and cranky and just wanted to sleep. The staff at the hotel are excellent... they all made so much effort with our children and always tried to make our stay comfortable. Within a few days both of the children were looking around for certain staff that they had become familiar with and looked forward to seeing them!
A special thanks to Manju at the pool restaurant and to Marylinda at La Turca, however, all of the staff are wonderful and a true asset to the hotel.
We went all incl which meant we didnt have to think twice about costs. We took advantage of the free boat to the marina and free shuttle to Dubai mall as well. La Turca food is OK, not wow but the italian and the seafood restaurants do lovely food.
The hotel is a little out of the way if you want to do lots of sight seeing but we just wanted to spend time at the beach and pool with the kids and for that, this hotel was perfect.

  • Stayed: November 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Dipa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 14 November 2017

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your stay with us!
We hope your next stay with us is just around the corner.

Sincerely yours,
Hotel Management

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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 563 Hotels in Dubai
Price Range: $265 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the fronds of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is the UAE’s first luxury multi-concept resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 231 rooms and suites that provide a wealth of comfort and luxury. ... more   less 
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