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“Pure Relaxation”

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Rixos The Palm Dubai
Ranked #27 of 563 Hotels in Dubai
Reviewed 22 November 2017

We have just returned from a week of total relaxation in the sun and only have the highest of praise for all aspects of the Rixos. The atmosphere within the hotel means it is so easy to just chill out. What sets the hotel apart is the attentiveness off staff who you can tell just want you to have a great time. Special mention goes out to Gari & Mohamed Xhalifa at Guest Relations who helped us with restaurant reservations and other hints and tips about the hotel which helped us enjoy the whole hotel experience. Nothing was ever a problem and they were always around to ask how our day was going. We would also like to thank the hotel for the surprise waiting for us in our room on arrival. Was very much appreciated..... Thankyou to one and all...

Room Tip: If you want to totally chill out book one of the Wellness Suites. Well worth it..
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Stayed: November 2017, travelled as a couple
Thank garry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 24 November 2017

Dear our valued guest!

Thank you very much for having stayed with us and for taking time to write such a nice feedback about our hotel. We are glad to know that you have enjoyed your stay and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to seeing you again.

Sincerely yours,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 22 November 2017 via mobile

First I linkes the Hotel. Amazing Hotel and beatiful atmouspher. The Food was excellente the room was very clean reciption staff is amazing and friendly and warnt to help Me in Any Thing i want the Beach view is wonderful and it was very clean. The staff is amaizing spicially Mohamed in the entertainment he is very funny and he Makes Me do Many exercises , friendly, and care about have fun in the Hotel i Really appretiet this Person he is amazing also Vita, Anna , Gokhan and Dinning staff Jeremy from the manager to waiters all was excellant I recommend Rixos The Palm Dubai to all my Family and Friends. Thank You Rixos

Stayed: November 2017, travelled solo
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 24 November 2017

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your stay with us!
We hope your next stay with us is just around the corner.

Sincerely yours,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

Having just returned from a 6 day stay at the Rixos on an all inclusive basis,I have to say the service and amenities are first class, from the moment you enter the reception to the standard of the rooms it warrants its rating, the staff are very accommodating and I would make a special mention to Paul our room attendant (room 1321)
Another Paul deserving a mention he was our beach attendant he was very efficient and attentive everyday at 12 noon he arrived with our drinks without fail, even when he went on his break he organized his colleagues to keep us well supplied with refreshments
We dined in the main restaurant and the Italian and I was impressed with the quality and variety of dishes especially in the Italian
I would definitely recommend going the all inclusive route as prices are expensive £8.70 for a bottle of beer, our meal and drinks in the Italian would have cost us approx £375 if we were not all inclusive
Overall a very good experience and as a member of staff said to me “it is the staff that makes a great hotel” and he is absolutely right - well said Firzan

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank andrewpetrie061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your stay with us!
We hope your next stay with us is just around the corner.

Sincerely yours,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

Four of us stayed in the Rixos from the 9th-15th November in a Premium room Ultra All Inclusive
We could not fault this hotel, from the minute we checked in we received the very best of service.
We dined in the Italian restaurant 3 nights ,the food was excellent, we also dined in the seafood
Restaurant ,the Aegean 2 nights and we had fabulous service and food, made all the more special by
Manju the manager who went to extraordinary lengths to make our evenings special. Firzan and Chris
served us and nothing was too much trouble, the service was second to none! Breakfast was lovely with
plenty of choice, fresh fruit, omelettes freshly cooked while you wait, a smooothie bar...everything you could
wish for. We didn’t dine in the buffet restaurant in the evening so can’t comment. In the daytime we stayed
around the pool and bar area where Manju was on hand to make sure we received the very best of service.
Jeremy at the pool bar was always smiling and also gave us the best of service.
Our room was delightful 65 sq.metres so nice and spacious with loungers on the balcony and a great view.
The Rixos is at the far end of the Palm but Taxis are readily available to take you where you want and are very reasonable.
We have been in Dubai 4 times now and I can honestly say we received the best friendly service of any hotel
we have stayed in. Previously we stayed in Jumeirah hotels and Atlantis the Palm.
All in all we had a wonderful holiday thanks to the lovely staff and we would recommend this hotel highly.
We look forward to returning in the future.

Stayed: November 2017, travelled as a couple
3  Thank Dorallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that our services have met your expectations and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

We are happy! Thank you Ibrahim Bey and Aslan for the hospitality that you provided to us. I want to mansion a good work of Rixy club, Ilona, Lily, Istay, Melise, Alex THANK YOU GUYS, you made my holiday

Stayed: November 2017, travelled with family
Thank Aidan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you very much for having stayed with us and for sharing your experience via such a nice review. We are glad to know that our services have met your expectations and your appreciation is the highest worth for us.

It was a pleasure for us to have you as a guest and we are looking forward to welcoming you back.

Sincerely yours,
Hotel Managemet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2017

we held our wedding at rixos the palm it was just the best choice we made the venue was so pretty as well the entertainment that was taking care of from the hotel staff mr Berk and of course the food was amazing when it come to presentation and taste and thank u for the chefs Ozur,Nurettin and Rustamjon to make it happen not forgetting Ms Ipek for all her kindness and professionalism to make all this happen

Room Tip: booked 3 rooms 2 junior suits 1132 and 2122 and one senior suit 2105 they were all amazing
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  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Hani R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you very much for having chosen us to hold your wedding and let us express our best wishes to you once again. We are so glad to know that our services have met your expectations and we hope to see you again as our guests.

Best regards,
Elena

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Reviewed 15 November 2017 via mobile

We visited this hotel for the day with friends and children. We had the package for the pool and beach area and also lunch. The facilities were fantastic and the food was amazing. The hotel put on a magic show for the children which they loved.
The facilities are ideal for every age group.

Stayed: November 2017
Thank RMorgs100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RixosThePalm, Manager at Rixos The Palm Dubai, responded to this reviewResponded 20 November 2017

Dear our valued guest!

Thank you for your positive feedback. We are so glad to hear that you enjoyed your time with us!
We hope to see you again in the nearest future.
Sincerely yours,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 563 Hotels in Dubai
Price Range: $222 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the fronds of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is the UAE’s first luxury multi-concept resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 231 rooms and suites that provide a wealth of comfort and luxury. ... more   less 
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