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“Booked again this year” 5 of 5 bubbles
Review of JA Jebel Ali Beach Hotel

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JA Jebel Ali Beach Hotel
Ranked #57 of 544 Hotels in Dubai
Certificate of Excellence
Blackwood, United Kingdom
2 reviews
“Booked again this year”
5 of 5 bubbles Reviewed 28 March 2012

Can't believe anyone could say anything negative about this resort. From the time we arrived to the time we left we found all the staff friendly & courteous.food excellent.Drink excellent.Weather best i've ever had on holiday.All inclusive package is a must.Counting the days till we go back in september.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Les H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 2 April 2012
Dear Les H,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa on the All Inclusive package.

You have kindly mentioned that you found the food and drinks to be excellent, and I would like to thank you for your praise for the associates who looked after you during your stay whom you found to be very friendly and courteous.

I am also very pleased to read that you will be returning to the resort in a few months’ time!

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to the resort in September this year.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,820 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (515)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

The hotel is modern, clean and the staff are helpful with excellent English.

The pool area is clean and the restaurant was immaculate. If you are looking for lots of activities, there is not alot of things to do, except golf and sunbathing - but that was the main reason for our trip.

If you are looking for peace and quiet, this is the hotel for you. The only drawback is that you need to travel a far distance by vehicle to get to any of the tourist attractions.

I would certainly recommend the excursion packages, you get to see main attractions on a guided air conditioned coach with friendly tour guides.

Woman only need cover up (in certain areas) but the majority of areas allow you to dress in Western clothing.

Room Tip: Chose a sea view room, they are spacious and bright.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pawpicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 2 April 2012
Dear Pawpicat,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your relaxing visit to the resort, and that you found the resort to be very peaceful and quiet.

I would like to thank you for your kind words in relation to the pool area, the cleanliness of the resort, and also for mentioning the friendliness of the associates who looked after you during your stay.

I do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 March 2012

It is a very beautiful hotel. The pool, food, the sea and the services were really good. The peacock and amazing birds were enchanting! The horses were really amazing too. The people who were working in the hotel were kind and helpful to us. Thank you very much Jebal Ali Hotel!

Room Tip: If you are a family, you can choose the room 415 and 417 it has a really nice view of the sea and th...
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  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank metin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 2 April 2012
Dear metin b,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I would like to thank you for your kind words in relation to the resort, and I was pleased to read that you found the service to be very good, as well as your praise for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donegal Town, Ireland
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

from the minute we arrived at check in to check out we were treated like old friends, food excellent, staff excellent, facilities at hotel, gun club (except the one on the Olympic team so rude and patronizing) overall a wonderful wonderland

xx gp

Room Tip: balcony very very small no room for a chair to sit on also i only gave sleep quality average as air...
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  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank carol186602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 2 April 2012
Dear carol186602,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was very pleased to read that you felt like old friends returning to the resort, and I would like to thank you for your kind words in relation to the facilities available, the excellent food, and also for your praise for the associates who looked after you during your stay.

I do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 21 March 2012

I have just recently returned from the Jebel Ali hotel and have to say it was top class in all areas, Fantastic range off restaurants from Italian,Asian,Steak and a recently refurbished Steak/Mexican restaurant. Location was great right on the beach, Facilities were great and courtesy busses to the nearby shopping mall and Marina you really have the best of both worlds here.
I was really impresseed with this hotel and the all inclusive was excellent value for money with top branded drinks and cocktails at the captains bar were amazing.
I would urge anyone who usually goes to the caribbean to try this hotel as you will be well impressed with the excellent services and facilties offerred by this hotel.
The spa was one of the best experiences I have ever had and a must for everyone.I had the signature treatment and it was fantastic, would recommend to everyone.
I will be returning to this hotel as it was a great holiday experience.

Room Tip: Upgrade to Superior Golf view room and you have own private Peacock lounge with staff mon hand to ma...
See more room tips
  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gillian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 24 March 2012
Dear Gillian R,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa on the All Inclusive package.

It was a pleasure to read your review, and I would like to thank you for your kind words in relation to the resort, its facilities and the service that you received which you felt was excellent.

You have also kindly mentioned the spa which you felt was one of the best experiences that you have had in a spa, as well mentioning that you will be returning to the resort in the future.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
staffs
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

This hotel has it all, excellent restaurants, excellent food, great staff and numerous bars and swimming pools. My husband and I stayed here for 2 weeks in September. Can not fault anything.
We ate in the a la carte restaurants every evening, the Italian was our favourite a la carte and Captains bar did a great lunchtime snack.
The bar on the 7th floor of the hotel is great for a drink in the evening with some entertainment, the bar is also adult only which is strictly adhered to, you can also smoke there but there are 2 sections if you are a non smoker.
The beach was really clean and the pools are constantly manned with life guards.
We managed to book when this hotel offered an all inclusive deal which made the whole stay great however the same deal is now no longer avialible we beleive.
The food and drink in the hotel for non all Inclusive guests is very pricey however this is the same throughout Dubai e.g £7 a pint and approx £10 per cocktail and £25 for a salad.
The manager of the hotel came around everyday ensuring all guests were OK, which was a nice touch.

Room Tip: Ask for a sea view room
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andem1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 25 March 2012
Dear andem1,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa on the All Inclusive package.

I was very pleased to read that you had a very enjoyable vacation, and that you found the restaurants excellent as well as the food, and the overall facilities available.

I would like to thank you for your kind words in relation to the associates who looked after during your stay, and for highlighting the cleanliness of the beach.

You have kindly mentioned in relation to the menu prices, which you felt to be on the higher side. At the resort we are constantly monitoring our prices to ensure that we remain competitive within the local market, and as such the prices that you have mentioned are not completely reflective at the resort. I am however pleased to advise you that the All Inclusive package continues to be available.

I do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future, and once again thank you for taking the time to post your review on TripAdvisor.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 13 March 2012

I have spend an evening in your poolside bar on Friday February 10th 2012.
I want to log a complain that the service was sub-standard and the prices were extremely high.
I ordered a double tequila shot which was the size of a single shot and I ordered a mai tai that was really really bad, prices charged were high compared to other hotels and quality was the worst I have ever experienced in dubai.

  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Imad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, 17 March 2012
Dear Imad D,

Thank you for sharing your feedback on TripAdvisor following your recent experience at Jebel Ali Golf Resort and Spa.

I was extremely disappointed to read your feedback, and I would like to sincerely apologise if the service was not to your expectations in any way when visiting one of our restaurants.

To allow me to understand more about your experience, and to restore your faith in Jebel Ali Golf Resort and Spa, I would welcome the opportunity to discuss your feedback in more detail. I can be contacted at generalmanager.JAGRS@jaihotels.com.

I look forward to hearing from you, and to be able to have the opportunity to discuss your feedback in person.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JA Jebel Ali Beach Hotel

Property: JA Jebel Ali Beach Hotel
Address: Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#23 On the Beach Hotel in Dubai
#42 Spa Hotel in Dubai
#44 Family Hotel in Dubai
#54 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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