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All reviews cavalli club exchange grill gold lounge world trade metro station sheikh zayed road sports bar one bedroom suite business trip excellent hotel special thanks excellent stay burj khalifa pools issa spa concierge
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Reviewed September 19, 2018 via mobile

The best hotel Near to DWTC area , very good price , very helpful staff specially mr.John at the front office , high quality room setup and amenities , just steps from the metro station , many restaurants around the hotel .

Date of stay: September 2018
Trip type: Travelled on business
1  Thank mohamed a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Manager at Fairmont Dubai, responded to this reviewResponded September 20, 2018

Dear Mohamed a,

Thank you very much for this great review.

We are extremely happy to read that you enjoyed your stay and you met the outstanding service of our colleagues that are known for, along with our hotel facilities.

Your compliments to our colleague John will be shared with the entire team.

We certainly look forward to welcoming you back again soon.

Kind regards,

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018

We stayed 3 nights en route to Botswana for safari. What a treat. We opted to purchase the concierge package for breakfast and cocktails. What a great choice. Breakfast was a fabulous buffet and the hors d'oeuvres during cocktail hour fantastic. The location is so very convenient and the staff gracious. Of particular mention were Mark Ishac Soliman, the manager, front desk and Adielaine Gallardo Manager, Fairmont Gold. We were there in July, yes, terribly hot. The doormen always made sure that we left with cold water. The suite was spacious and comfortable with a great view. We will be returning in September 2019 and the Fairmont will definitely be our first choice.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank karenJupiter_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Manager at Fairmont Dubai, responded to this reviewResponded September 19, 2018

Dear Karen Jupiter_FL,

Thank you very much for this great review.

We are extremely happy to read that you enjoyed your stay and you met the outstanding service of our colleagues that are known for, along with our hotel facilities.

Your compliments to our colleague Mark Ishac Soliman & Adelaine Gallardo will be shared with them and the entire team.

We certainly look forward to welcoming you back again soon.

Kind regards,

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018 via mobile

Being a club member at Fairmont the one thing that makes me happy is Friendly and Cooperative staff. Special mention to Ann and Mark at the club desk. They always greet with a smile and make sure we always have what we need. They are very helpful and supportive. I thank them for making my experience with Fairmont great

Date of stay: September 2018
Thank Romit D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Manager at Fairmont Dubai, responded to this reviewResponded September 19, 2018

Dear Romit D,

Thank you very much for taking your time to write this review.

We are pleased to hear that you enjoyed your health club membership with us and you met the outstanding service of our colleagues that are known for.

Your compliments to our colleague Ann and Mark at The Spa & Health Club at Fairmont Dubai will be shared with them and the entire team.

We certainly look forward to welcoming you back again soon.

Kind regards,

Hotel Manager

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Reviewed September 16, 2018 via mobile

I stayed at fairmont hotel and had an issue with the no show fees that i was not aware of. Issa took care of my booking hence it was done through the hotel and found a way to communicate with his manager to make exception and made me stay another night again as i was very happy with his prompt action and the flexibility that you showed to your customer.

Thank you fairmont dubai and thank you Mr Issa for your kind help and hospitality.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank ahmedhad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Manager at Fairmont Dubai, responded to this reviewResponded September 17, 2018

Dear Ahmedhad,

Thank you for taking the time to write your review.

It was a pleasure to have you as our guest and we are glad to know that you enjoyed your stay with us at Fairmont Dubai.

Your compliments will be shared with our team and we certainly look forward to welcoming you back again soon.

Kind Regards,

Hotel Manager

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Reviewed September 14, 2018 via mobile

Though being on the busiest street in Dubai,this place makes you feel relaxed and peaceful.
The Srilankan chef at the breakfast buffet,perfectly fits for his job role.Helpful staff with a good knowledge on the dishes and creating the variety on the menu.

Date of stay: May 2018
Trip type: Travelled with family
Thank NishanFdoTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontDubai, Manager at Fairmont Dubai, responded to this reviewResponded September 15, 2018

Dear Getaway439820,

Thank you for taking the time to write your review.

It was a pleasure to have you as our guest and we are glad to know that you enjoyed your overall dining experience with us, particularly with regards to the service by our Chef. Your compliments will be shared with our team and we certainly look forward to welcoming you back again soon.

Kind Regards,

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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