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Traveller rating
9,451
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137
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Reviewed July 22, 2021 via mobile

This hotel is one of the best, this is my second time here and i will definitely come back the food is superb, helen patrick and jensen are very accommodating and friendly theyre amazing. Two thums up guys

Date of stay: July 2021
Trip type: Travelled with friends
Thank gandhi e
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded July 28, 2021

Dear gandhi e,

Always a pleasure for the team to read such encouraging comments. We thank you for your TripAdvisor post and we certainly look forward to welcoming you back again in the not too distant future.

Kind regards,

Nick Patmore
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2021 via mobile

Exceptional hotel. Enjoyed my stay here. 

Pluses:

- amazing service - from check-in, restaurant to housekeeping and concierge - very good, fast, efficient; special thanks to Harshit Dhawan for assistance, help and great reactive service; 
- very good location - 5 minutes from Dubai Mall, 15 minutes from Jumeirah and Kite beaches, 20 minutes from airport, in the heart of famous Business Bay;
- amazing view from room, pool, elevator, restaurants in the hotel. One of the best in Dubai.
- very comfortable beds and cosy rooms;
- very good outdoor pool and gym.
- good breakfast (have many options - Indian, Chinese, Western and etc). 
- inside hotel have great restaurants and one of the highest bar in the world - Vault. Must visit. 

Minuses:
- would a little improve service during breakfast. 

But apart of this small thing - INCREDIBLE AND MUST. Looking forward to be back.

Date of stay: June 2021
Trip type: Travelled solo
1  Thank Alex3004
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded July 28, 2021

Dear Alex3004,

Thank you for sharing your review on TripAdvisor.

It is really nice to know that you had a good stay with us and that the team made your stay comfortable. We very much appreciate your recognition on the service as well as the overall hotel facilities and it was a pleasure to have you as our guest.

Please be assured that your constructive comments have been taken on board positively and we sincerely do apologize for any disappointment caused.

Thank you once again for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity of welcoming you back again as our guest.

Kind regards,

Nick Patmore
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2021 via mobile

Bridge water and Vault has been my favourite bars since long time. Usually comes with my friends to spend some times with them. Special thanks to Rahul from bridge water and Thanmaya from vault who took well care of us. A small suggestion, if you could keep atleast 1 or 2 draught beer at the vault will be great.

Date of stay: July 2021
Trip type: Travelled with friends
Thank rejithkri
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded July 28, 2021

Dear rejithkri,

As a contributor, on trip advisor I thank you for posting your review for JW Marriott Marquis Dubai.

It was a pleasure to have you as our guest and we are happy to read from your comments that you appreciated our food & beverage outlets and our staff.

Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.

Kind regards,

Nick Patmore
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 21, 2021 via mobile

Me and my family have stayed here multiple times and every time we return we are amazed by the hospitality and warm welcome that we receive. All staff are extremely helpful and friendly especially Dorcas at the Executive Lounge on the 37th Floor! The place has phenomenal facilities such as the pool, health club and several restaurants with amazing service. There’s never a dull moment at this hotel we love it here :)

Date of stay: July 2021
Trip type: Travelled with family
Thank sofia_1919
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded July 27, 2021

Dear sofia_1919,

Thank you so very much for taking the time to share the wonderful feedback on TripAdvisor about your positive stay with us. It is certainly the highlight of my day to hear from customers who enjoyed their time with us at the JW Marriott Marquis Dubai and I look forward to recognizing my team members you mentioned for a job very well done!

Best regards,

Nick Patmore
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 20, 2021

The staff at the hotel are very friendly and attentive. Especially at the pool bar! Thank you Avin for the support. The location of the hotel is very central and therefore good starting point for excursions, shopping erc. We would come again.

Date of stay: July 2021
Trip type: Travelled with family
Thank alexhB3039QH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
JW Marriott Marquis Dubai, General Manager at JW Marriott Marquis Hotel Dubai, responded to this reviewResponded July 27, 2021

Dear alexhB3039QH,

As a contributor, on trip advisor I thank you for posting your review for JW Marriott Marquis Dubai.

It was a pleasure to have you as our guest and we are happy to read from your comments that you appreciated our food & beverage outlets and our staff.

Your kind feedback is very much appreciated and we look forward to welcoming you back again soon.

Kind regards,

Nick Patmore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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