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“Good hotel, food is ok”

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Highland City Hotel
Ranked #418 of 545 Hotels in Dubai
Surat, India
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Good hotel, food is ok”
Reviewed 12 October 2011

Hotel location is good, located near to many indian restaurants. hotel rooms are good and clean. hotel food is not good enough, especially breakfast which contains very less amount of varieties of food item, also many items gets repeated evey alternate days. Staff is good.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank blackcaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
East Maitland, Australia
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2011

There was some confusion with the reservation with this hotel as we had made a reservation a Highland City Hotel but the reservation was at Howard Johnson Hotel. Having said that this hotel was great.
The hotel is in the older part of Dubai which is not a problem. There are some good eating places nearby which is a great help.
We arrived in Dubai at 5.30am not expecting to have a room available until 2.00pm. The hotel made the room available at 8.30am which after a long flight from Australia was greatly appreciated. Also they provide breakfast which was also not expected.
The rooms at the hotel are very good with a great breakfast provided. The hotel can also organise a tour of Dubai directly from the hotel.
There is also transport available from and to the airport but you have book before arriving.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Ian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2011

i stayed there on my own,and the place was clean and service was prompt,the reception staff was very friendly and so do the house keeping,stayed there for 5 nights and never had any noise complain as some members did,only thing was the reception manager as he was thinking in his mind he is something above other staff as he wasn't paying attention to guests, been to the club on 1st floor nice and well controlled. nice Indian breakfast,

Room Tip: all is good
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  • Stayed July 2010, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank aisaaee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 March 2011

Hi, Would like to give a detailed review about this Hotel.

The biggest negative before deciding on this hotel was the reviews down that the music played by DJ was too loud. But there was no DJ music disturbing even on second floor (were our room was). Not even on weekends! Not even for a minute! The sleep was quite silent.

The check-in time of hotel is 2.00 p.m. & check out is 12.00 p.m. We expected that being check-out time 12, we would get room by atleast 12.30 or utmost 1.00. We reached hotel by 12.30 p.m. As we reached, we were told that the they could give room only by 2.00. So we went out for Lunch. We came @ 2.05 and asked that whether room is free to check-in now. The receiptionist looked at the Watch and said that now she can give the room. SHE WAS VERY RUDE IN TALKS TO EVERYONE. No Flexibitlity at all. At check-out also, she called up at 11.00 and asked that when are we checking out (though the check-out is at 12)

Regarding Hotel: The hotel & rooms are very neat & clean. Location of the hotel is okay though there are much better hotels on the same road in terms of location. One has to walk around 15-20 mts to find a good resturant. Burjuman Mall & Metro stations is also far off and not at walking distance (though on same road). The bus stops are just 2 minutes from the hotel.

Breakfast is just ok. Lot of options for Non-vegetarian but very less for Veg. It was repeat on almost all days. Jain breakfast available on request. They would give only one hot breakfast for Jain Veg. Rest one has to choose from the spread. Overall it was filling to keep you going till late afternoon.

Overall I would recommend this Hotel.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shalinagrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 February 2011

Rooms were good (not big though), furniture was really good, clean bedding, and clean bathrooms. Breakfast wasn’t the best, because every morning was same thing, not much variety either, but nevertheless it was filling. Swimming pool and area on the roof was really lovely. By the way, cannot swim if there a strong winds, as dangerous to be on a roof in such weather. Adjacent room was full of people and we cannot properly sleep one night – was so noisy. The music from the club was really loud, we could hear it in the passage, but nothing could hear from the rooms - 7 store. Staff was helpful, they don’t smile here a lot, do they? The restaurant area, lifts, lobby, passages look like outdated.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busybeefriend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2011

Breakfast was not very pleasant, hot food only luke warm.
Nightclubs downstairs playing thumping music and disrupting sleep, I heard the bass from the 7th floor!
Laundry service, I had to call them to find out where my laundry was 2 days after handing it in.
Not much decent in walking distanceof hotel, restaurant choices limited.
I heard a lot of people complaining at reception at various things.
The fitness centre was poorly equipped with outdated equipment

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chindelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Dubai hotels

Copenhagen, Denmark
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 6 January 2011

Most of the other reviews are dead on - but breakfast is not that bad. The problem with loud musik from the night club in the hotel is well known - also by the hotel itself. In my room on the 4th floor (night club is on the 1st floor) the music was only hearable when I went to sleep, but if you are boteherd by this, then do as I did: use earplugs. Worked for me!
The breakfast mentioned in other reviews is a buffet with simple and cheap food, but OK to keep you going until midday. Just don't compare with high class hotels. Than you will be fine.
I appreciated the top floor and roof: large area for sun bathing, a small pool and a great view (see photos taken from there). Inside is a well equipped and well functioning gym with everything to keep you fit. Two steam rooms also (men+women), good facilities, a guy handling you towels and selling drinks.
I never tried the hotel restaurants, plenty of places in the area. I did try the hotels city sightseeing tour (cost 150.- for 4 hours), and this was very good, skilled guide and good places. Also flexible to the passengers whishes (small minibus for 8 visitors).
Good Wifi (but costy at 40.- for 24 hours), buy an access code in reception.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacob57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highland City Hotel

Property: Highland City Hotel
Address: Khaleed Bin Waleed street, Bur Dubai, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #418 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $
Number of rooms: 123
Reservation Options:
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Also Known As:
Highland Hotel Dubai

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