We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Grosvenor House Dubai
Nearby Hotels
Jumeirah Emirates Towers(Dubai)(Great Value!)
US$413
US$342
Jumeirah.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
JW Marriott Marquis Hotel Dubai(Dubai)(Great Value!)
US$269
US$222
Booking.com
View Deal
  • Free Parking
  • Pool
Hilton Dubai Jumeirah(Dubai)(Great Value!)
US$272
US$245
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$275
US$233
Booking.com
View Deal
  • Free Parking
  • Pool
US$542
US$406
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$414
US$327
Travelocity
View Deal
  • Free Wifi
  • Beachfront
US$243
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$257
US$219
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$373
US$348
Travelocity
View Deal
  • Free Wifi
  • Free Parking
US$1,476
US$1,300
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (5,001)
Filter reviews
5,001 results
Traveller rating
4,315
533
105
28
20
Traveller type
Time of year
LanguageAll languages
More languages
4,315
533
105
28
20
Show reviews that mention
All reviewsbuddha bartoro tororoyal meridiensiddharta loungepremier roomlevel loungesloanes restaurantbulgari toiletriesnew towergary rhodesbeach facilitiesguest servicesshuttle busmarina areaclub roombars and restaurantsbed apartment
FilterAll languages
Updating list...
3,353 - 3,358 of 5,001 reviews
Reviewed 10 April 2012

This hotel has a real feeling of luxury without any stuffiness. Our room was exceptional with a lovely sun terrace and we were taken straight to it even though we arrived early in the morning. All the public areas are breathtakingly beautiful with amazing floral displays in the lobby which are candlelit at night. Everywhere is spotlessly clean. The restaurants we visited had terraces which look out over the marina which was a spectacular setting for dining. The food was top quality on every occasion. The staff are absolutely charming, constantly smiling, always greeting you and asking if you are enjoying your stay. The hotel has a sophisticated and luxurious ambience. There is nothing I could fault about this hotel and cannot wait to return.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MarieLouise26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this reviewResponded 12 April 2012

Dear Guest,

Thank you for posting your review on Trip Advisor.

We are very happy to know that you had enjoyed you recent stay with us and were pleased with the service of our Ambassador and facilities available at the hotel.

We are delighted to note that you liked the room we had allocated you and were also pleased with you dining experience in one of our restaurant.

Thank you once again for recommending Grosvenor House on Trip Advisor and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2012

My partner and I stayed at the Grosvenor House for Easter which was a short visit but WOW! What an experience, from the moment we were collected to the moment we were dropped off three days later. It was just truly amazing. We travel allot and have stayed in many hotels the world over but the Grosvenor had everything just perfect and will be very hard to beat. Everyone was so helpful, so polite, and so friendly and always smiling, nothing was ever too much trouble and their attention to detail just exceptional. They are all a real credit to the hotel. Our room was in Tower 1 on the 37th floor with wonderful views of the beach, tastefully decorated and large and was cleaned to perfection every day.
We ate every night in the hotel and chose Ottomans on our first night which offers wonderful Turkish food, then Gary Rhodes on the 2nd offering exquisite British Cuisine and Indego on our last night where we were totally overwhelmed by the excellent service, I was a little chilly from the air conditioning and was immediately offered a pachmina and then the staff noticed I was having trouble seeing the menu and offered me some reading glasses – just so thoughtful. We were even left an Easter egg on Easter Sunday.
Thank you for making a short break just so wonderful and memorable.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Corvene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this reviewResponded 12 April 2012

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with us.

We are very much happy to know that you and your partner had spent your Easter break with us and that we were able to provide an amazing and memorable holiday. We are very delighted to note that you were truly pleased with the service of our Ambassadors and found them to helpful, polite and exceptional. Your kind comments will be surely shared with the team.

We are also glad that you were able to try few of our F&B outlets and were able to have an excellent dining experience.

Thank you once again for posting a very nice review for Grosvenor House and we look forward to welcoming you back in a not too distant future.

Kind regards,
Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2012

I stay here all the time now having tried most of the hotels in Dubai. The standard of service is second to none and the very single member of staff makes 100% effort 100% of the time. The new tower is amazing with Level 5 (formerly executive club) which serves breakfast, lunch, afternoon tea and dinner snacks, with 2hrs of cocktails/drinks included too. There is no need to leave the hotel. The spa is out of this world and styled by Buddha...must be seen and experienced to be believed. The restaurants and bars are among the best in Dubai. The rooms and suites are very stylish and modern.
You can use the facilities of the sister hotel, Le Royal Meridien, which is across the road and has a great beach location with stunning gardens.
I am already booked to go back later in the year. What a place!

Room Tip: Ask for club room with Palm View
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MarkTScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this reviewResponded 12 April 2012

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor.

Being one of our regular and loyal guests, we are truly delighted to note that you had always enjoyed your stay with us and pleased with the facilities that we have on offer at both Le Royal Meridien and Grosvenor House.

Your kind words are very much appreciated and look forward tow welcoming you back.

Kind regards,
Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2012

A premier/ club room is a must with access to the executive lounge for breakfast lunch and evening cocktail. A large selection of food and drinks to cater to every guests taste buds.
A pick up from airport by BMW 7series to hotel for check in. I would suggest to the management to begin the check in from the car. As I had to wait for the room to be ready.
Concierge were excellent and were very efficient in helping collect my lost bags from the airport.
Great rooms modern decor cannot fault the hotel would definitely recommend for anyone staying in dubai.
Would also suggest management add more shuttles to the malls

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank darkchild1584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this reviewResponded 12 April 2012

Dear Guest,

Thank you for taking the time to post your review on Trip Advisor following your recent stay with us.

We are truly delighted to know that you had enjoyed your stay with us and were pleased with the benefits of our Level 5 Executive Lounge as wells as with the facilities available at the hotel.

We are also glad to note that our Ambassadors was able to assist you tracking and claiming you lost luggage and found them to be efficient.

We do appreciate your suggestions and would like to assure you that these will be valued for any future changes that we may decide to do.

Thank you once again and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2012

Amazing hotel, Stayed in Tower One for five nights, Staff could not do enough and very friendly
Bar 44 was great, Ottaman's Restaurant is wonderful and the breakfast was first class. Hotel absolutely immaculate in every way. Wine and Birthday cake was in my room on arrival.
All in all fautless, can't wait to go back, tried most of the cocktails.(5 Star +) Marina location was a bonus

Room Tip: Marina view is nice, the higher the better
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank AllanEv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, General Manager at Grosvenor House Dubai, responded to this reviewResponded 12 April 2012

Dear Guest,

Thank you for posting your review on Trip Advisor.

We are delighted to know that you had chosen to celebrate your birthday with us and had enjoyed your overall stay at the hotel.

It is our pleasure to read that you were able to experience Bar 44 and Ottomans and found both to be great and wonderful.

Thank you once again for giving us the opportunity to look after you on this very special occasion and we look forward to welcoming you back.

Kind regards,
Pam Wilby
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews