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Reviewed April 4, 2018 via mobile

The hotel is faultless. From the word go every tiny piece is done correctly. Everyone is helpful and kind here. Always feel
Safe. Clean and tidy rooms. Food is out of the world. No faults at all. Pretty speechless.

Stayed: April 2018, travelled as a couple
1  Thank Kristian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, Manager at Grosvenor House Dubai, responded to this reviewResponded April 7, 2018

Dear Guest,

Thank you for posting your comments on TripAdvisor and we are happy to know that you enjoyed your stay at the Grosvenor House.

We hope to see you again soon.

Kind regards,

e-Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

Enjoyed a 5 night stay in the GH hotel. The hotel was amazing, with fantastic facilities throughout. The bed was very comfy (and massive). The breakfast was delightful, including fresh egg station, fresh waffles, juice and pancakes plus lots more. Staff here very friendly. Great to sit outside with marina views. Breakfast never seemed too busy for such a big hotel.

Hotel conveniently located in the Marina. We managed to walk to a number of nearby attractions without too much issue (beware the lack of pavements) e.g. the walk at JBR, nearby hotels and the sister hotel for pool use. The Royal Meridien had a great pool and decent beach and we enjoyed our time here. The walk to the Royal Meridien took approx 5 minutes (depending on time taken to cross the main road). The hotel did offer a shuttle service, although we found it quicker to walk.

The only negative experience was check in where we had to wait a long time after a late flight. This was more than made up for by the quality of the hotel and staff.

Room Tip: High floor for better view
  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Matthewjrc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, Manager at Grosvenor House Dubai, responded to this reviewResponded April 7, 2018

Dear Guest,

Thank you for writing your review on TripAdvisor and we are really delighted to know that you had an enjoyable holiday at the Grosvenor House.

We do appreciate your kind words regarding your breakfast experience as well as the pool and beach access to our sister property Le Royal Meridien and I am sure that the team will be pleased to hear your compliments.

We wish you well and we look forward to welcoming you back again as our guests in the not too distant future.

Kind regards,

e-Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

The standards at GH are simply excellent, from the front desk to the drivers.
Anil and the team in the Level 5 lounge are exceptional, friendly,professional and always welcoming. I celebrated a major birthday whilst staying and received a number of very nice treats from the hotel team. Again, the pool deck is my only gripe.
A fantastic choice for Dubai, I wouldn`t stay anywhere else.

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank neiljm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, Manager at Grosvenor House Dubai, responded to this reviewResponded April 7, 2018

Dear Guest,

Thank you for sharing your comments on TripAdvisor.

We are happy to hear that you enjoyed your stay at the Grosvenor House whilst celebrating a very special occasion and we do appreciate your kind words regarding the service provided by our associates.

We look forward to your return visit.

Kind regards,

e-Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

This was my first stay at the Grosvenor House Hotel and my first time in Dubai. The hotel was simply fantastic, immaculately clean, beautifully furnished, polite, friendly and knowledgeable staff.

Our apartment was large, comfortable and well stocked. The hotels bars and restaurants are some of the best in Dubai, which is an excellent accolade for a destination that has some of the world's finest restaurants.

We arrived very tired from a night flight and apartment was not available to check into early. Rupesh on reception did his utmost to accommodate our early arrival and had us given complimentary refreshments whilst our apartment was made ready in record time. Being able to use the facilities at the Le Meridian was was huge bonus although we preferred the GH being able to us the pools and beach just added to the experience.
Thank you for an amazing stay, I would not hesitate to recommend this hotel and would definitely stay again when I next visit Dubai.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank kezzles1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, Manager at Grosvenor House Dubai, responded to this reviewResponded April 4, 2018

Dear Guest,

Thank you for writing your review on TripAdvisor.

We are glad that you chose to stay at the Grosvenor House on your first visit to Dubai and it is truly rewarding to hear that we succeeded in providing you a holiday that left you truly satisfied.

Your kind words regarding your dining experience as well as the pool and beach access to our sister property Le Royal Meridien are greatly valued. It is also nice to note that you were pleased with the service delivery and I am sure that the team will be really happy to hear your compliments.

Thank you for recommending the hotel and we look forward to welcoming you back again as our guests in the not too distant future.

Kind regards,

e-Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Amazing hotel residential tower at the best location in dubai marina. You have the best view of both marina and the gulf. Buddha bar is located in the same tower and it has the best resturants and bars.beach is just a walking distance and marina mall is 5 min bay taxi. Overall one of the best places u can stay while u visit dubai.

Stayed: May 2017, travelled solo
1  Thank sanazesfahanii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHLRM, Manager at Grosvenor House Dubai, responded to this reviewResponded April 4, 2018

Dear Guest,

Thank you for posting your comments on TripAdvisor and it is a delight to know that you had an enjoyable stay at the Grosvenor House.

We hope to see you again soon for an even better experience.

Kind regards,

e-Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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