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Sightsee27948336825

5++ Stars Experience

5.0 of 5 bubblesReviewed May 28, 2024
I stayed at the Doubletree by Hilton Dubai Jumeirah beach during 15 May 2024 ~ 20 May (5 Nights).

The overall experience of the stay - including room condition, service of the staff, location, hotel amenities, breakfast buffet, swimming pools with private beach – were extremely satisfying. I mean, 5++ stars experience.
Here are some of my observations.

1. Room:
Typical Hilton interior and cleanly managed. But you have to remember, the size of the rooms are very spacious compared to other standard hotel rooms, therefore, you will never feel crowdedness during your stay and you will certainly be relaxed.

2. Breakfast buffet:
Hot egg stations, choice of breads, greens, fruits and meats, Arabic dishes, juices etc.. Pretty nice combination of Arabic and international tastes. I’ve never felt boredom during five straight meals of my breakfast.

3. Pools and Beaches:
One of the shining points of this hotel. Pools are very clean and large enough to accommodate travelers around the world. So many beach chairs and friendly staffs who will serve your cocktails and fries right up to your beach chairs. If you have kids, make sure to spare at least one or two days of your stay to fully enjoy swimming pools and private beaches because they are that great.
Also, the private beach is located right in front of the hotel. Since the private beach is at the left corner of the JBR marina beach, you can really enjoy peaceful waterplay without crowdedness of JBR main beach.

4. Location:
Right in the middle of the Bluewater Island and JBR The Walk, which makes it easier to access both of the tourist attractions with ease. Also, you can find so many restaurants, car rental offices, Carrefour and grocery stores in walking distances.
Some say about the heavy traffic when you come back to hotel at the evening times. But if you move wisely, you can mitigate unpleasant situation of being caught in the middle of the traffics.

Here are my tips.

If you use Taxi, just drop at the entrance of the Bluewater Island and use pedestrian bridge to walk back to hotel. It’s only 500-meter walking and the view from the bridge looking at the JBR in the evening is quite awesome. I mean, people around the world are coming to that bridge to enjoy the night of the Dubai!
If you rented a car and drive back to hotel by yourself, make sure to use “Al Sayorah St” instead of “D94 over-bridge” at the south-west side of the hotel. (Check Google map). The left turn after the D94 over-bridge takes simply 20-30mins at the evening time of Thu, Fri, Sat. Straight access from “Al Sayorah St” will certainly reduce your driving time a lot.

5. Service of the staffs:
Simply great.
I usually could not remember the name of the hotel staffs, but during this stay at Doubletree Jumeirah, I can clearly remember the staffs at the buffet, pools, lobby desk and securities because all of their services and friendliness’s were simply perfect!

As a diamond tier of Hilton members, I’ve been to quite a lot of Hilton branches around the world and Doubletree by Hilton Dubai Jumeirah beach provided one of the most memorable vacation ever so that I can proudly recommend this resort to everybody.
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this review
Responded May 29, 2024
Dear Dongwook,
Wow! Thank you for such a detailed and glowing review of your stay at DoubleTree by Hilton Dubai Jumeirah Beach. Your kind words have us grinning from ear to ear—5++ stars, we might have to add a few extra stars to our sign!

We are thrilled to hear you enjoyed the spacious rooms, never getting tired of our breakfast buffet  and making the most of our pools and private beach. We truly appreciate your valuable tips for future guests and are grateful for your recommendation. Your tip about the pedestrian bridge view is fantastic—now we might take a stroll ourselves just to see it again!

And a special thank you for remembering our staff by their service. We will make sure they know they made a lasting impression on you.

We look forward to welcoming you back for another memorable stay!

Warmest regards,

Elif Yazoglu
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed May 25, 2024 via mobile

We did our Team outing at Double Tree by Hilton and we were amazed by the service and the warm hospitality, suites are fully equipped and spacious with beautiful view, facilities are awesome with many activities around the area.

Especial thanks to Ms. Vanessa and her Team, Reception, reservation and bell team all were great 👍

Thank you all for warm hospitality and delicious Cookies 🍪😋

Date of stay: May 2024
Trip type: Travelled with friends
Thank SadeqS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this reviewResponded May 27, 2024

Dear SadeqS,
Thank you very much for staying at DoubleTree by Hilton Dubai Jumeirah Beach and for sharing your wonderful feedback. It was truly our pleasure to host your team, and we're thrilled that our staff took such good care of you!
We're delighted that you enjoyed our service, warm hospitality, and spacious suites with their beautiful views. Your kind words about Vanessa and her team mean a lot to us, and we'll make sure to pass on your thanks to them.
Thank you once again for your lovely feedback. We look forward to welcoming you back in the future!
Kind regards,
Elif Yazoglu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2024 via mobile

Was an absolutely amazing stay, from hotel location and view overlooking to beautiful JBR beach and Dubai Eye, all conviniences and and everything you need for a pleasant vacation is nearby, super- duper pools and staff, special thanks to Vanessa who made this day special, this experience would not have happened without her.

Date of stay: May 2024
Trip type: Travelled with family
Thank Aijana1074
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this reviewResponded May 23, 2024

Dear Aijana1074,
Thank you very much for sharing your amazing experience with us! I am glad that you enjoyed our hotel's prime location, the stunning views of JBR Beach, as well as the nearby conveniences that made your stay more pleasant.
It means a lot to hear that Vanessa made your stay memorable, she is really happy knowing her hard work paid off. Our team takes great pride in providing exceptional service, and it is always rewarding to receive such positive feedback.
We look forward to welcoming you back for another amazing stay!
Kind regards,
Elif Yazoglu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 22, 2024

Wonderful hotel with very nice swimming pool which opens till 21:00 and gives you a chance to have a good time enjoying, breakfast is amazing, and service is high quality, reception team are wonderful check in was very smooth and we have been upgraded to 2-bedroom suite which give us enough space to enjoy and be comfortable. Would like to thank Vanessa the FOM for her welcoming to me and my friends and being very knowledgeable and accommodating, also Chef Juan who prepared the delicious amenities for us and was very friendly, last and not the least Vishva who accommodated me and my friends in the evening time at the pool and next day morning at breakfast, exceptional service and exceptional hotel. thank you all and definitely will come back.

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ahmed K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this reviewResponded May 22, 2024

Dear Q539QTahmedk,
Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and taking the time to share your wonderful feedback with us.We are so happy to hear that you enjoyed your stay and had a memorable experience at our hotel.
We are pleased to know that you appreciated the swimming pool, breakfast, and high-quality service. It is wonderful to hear that the reception team provided a smooth check-in process and that you enjoyed the upgrade to a 2-bedroom suite.
A special thank you for mentioning Vanessa, Chef Juan, and Vishva by name. We will certainly share your kind words with them. It is feedback like yours that motivates our team to continue providing exceptional service.
We look forward to welcoming you and your friends back on your next visit. Thank you once again for your lovely review.
Kind Regards,
DoubleTree by Hilton Dubai - Jumeirah Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 21, 2024

It was really amazing experience i had ever, the hotel team are very friendly and knowledgeable, the room view wss amazing in front of Dubai eye, i stayed at room 2205 on 18th of May thanks a lot for the HK team, front office team and F&B team also need to mention that the breakfast was amazing and has many varieties

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Samehabdelkader
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this reviewResponded May 21, 2024

Dear Samehabdelkader,

Thank you so much for sharing your wonderful experience with us! We are so happy to hear that you had an amazing stay and that our team made a positive impression on you.
It is fantastic to know that you enjoyed the beautiful view of the Dubai Eye from your room. We are especially pleased to hear your kind words about our friendly and knowledgeable team members. Your appreciation will be shared with our housekeeping team, Front Office team, and Food & Beverage team. They will be delighted to know their efforts contributed to making your stay memorable.
We are also happy to hear that you enjoyed the breakfast and the variety it offered. Our culinary team works hard to provide a diverse and delicious selection to start your day off right.
Thank you once again for your feedback. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Dubai!
Warm regards,
DoubleTree by Hilton Dubai - Jumeirah Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 19, 2024

Hotel facility, breakfast and staff is really good. There is only problem which is the bed and pillow quality. I think it is really bad. I was staying in hotel since 2 weeks without any issues after the first night in Doubletree JBR, i had a severe backpain and neckpain. Doubletree deserves better

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mehmetbarutcuoglu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SABA JAVED, Other at DoubleTree by Hilton Dubai - Jumeirah Beach, responded to this reviewResponded May 20, 2024

Dear Mehmetbarutcuoglu,
Thank you for choosing to stay at DoubleTree by Hilton Dubai Jumeirah Beach and for taking the time to share your feedback with us . We are delighted to hear that you enjoyed our hotel facilities, breakfast, and our friendly staff.
However, we sincerely apologize for the discomfort you experienced with the bed and pillow quality. We are concerned to hear about your back and neck pain and understand how important a good night's sleep is. Please note that we are always here to assist with any issues during your stay, including providing alternative pillows upon request. We wish you had informed us so we could have addressed the problem immediately.
We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future!
Warm regards,
DoubleTree by Hilton Dubai - Jumeirah Beach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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