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Maya A

Great hotel

5.0 of 5 bubblesReviewed Feb 16, 2024
All very good service and extremely friendly staff
Chef Ajay and Chef Purusha both provided great breakfasts and the food was always amazing
Good location near the train station and easy to get around Dubai
Highly recommend staying here
Thank you
Date of stay: February 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Mövenpick Jumeirah Lakes Towers, responded to this review
Responded Feb 18, 2024
Dear Maya,
We very much appreciate your comments regarding your stay at the Hotel Jumeirah Lakes Towers.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guillermo Carlos Salvatori
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,375)
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Reviewed February 16, 2024

Our prefered hotel in Dubai,
Special the breakfast restaurants and it’s crew make the stay an enjoyable experience every time.
Enjoy every morning sitting outside,
Tasting the mornings special variety of international and Middle East breakfast.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Henrik S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Movenpick Jumeirah Lakes Towers, responded to this reviewResponded February 18, 2024

Dear Jenrik,
We very much appreciate your comments regarding your stay at the Hotel Jumeirah Lakes Towers.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guillermo Carlos Salvatori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2024 via mobile

If you are a resident looking for a cool bar after work or a tourist seeking a nice chill ambiance, it’s the place to be! From the moment we arrived having the best experience with RISAAT at the valet, he was the most helpful and positif person ever encountered in a hotel ( and i have been to so many) to the waitress ( indonesian) who made our time so much fun and finally the manager Wasantha who been very accommodating. love this place

Date of stay: February 2024
Trip type: Travelled with friends
Thank OnAir25500550311
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Movenpick Jumeirah Lakes Towers, responded to this reviewResponded February 18, 2024

Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Hotel Jumeirah Lakes Towers.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guillermo Carlos Salvatori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2024

Receptionist staff were very helpful and quick! Vishal and Anas.

The breakfast at this hotel is excellent! One of the best I've ever had in terms of taste and quality, Chef Ajay checked in and was very kind .... very warm and friendly restaurant staff Ali and Valdine!

The room was beautiful and very clean.

Date of stay: February 2024
Trip type: Travelled with friends
Thank Linda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Movenpick Jumeirah Lakes Towers, responded to this reviewResponded February 18, 2024

Dear Linda,
We very much appreciate your comments regarding your stay at the Hotel Jumeirah Lakes Towers.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guillermo Carlos Salvatori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 14, 2024

The gym trainer kate was fantastic her attention to her clients stood out the most along with her welcoming warmth and her efforts.the hotel staff is good the gym equipment is also very nice along with the metro connectivity it has
Overall very good.

Date of stay: February 2024
Trip type: Travelled solo
Thank Rishit B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Movenpick Jumeirah Lakes Towers, responded to this reviewResponded February 18, 2024

Dear Rishitib,
We very much appreciate your comments regarding your stay at the Hotel Jumeirah Lakes Towers.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guillermo Carlos Salvatori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2024

Most of the staff are absolutely polite especially Imran, after getting to know some of them it was evident they were very proud of their workplace with high standards and care shown throughout the stay. Please give Imran a promotion as Operational manager for hospitality I highly recommend. The kitchen staff were extremely kind as well, what a memorable stay.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Tour01461128299
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mövenpick JLT, General Manager at Movenpick Jumeirah Lakes Towers, responded to this reviewResponded February 14, 2024

Dear Tour01461128299,
We very much appreciate your comments regarding your dinning experience in UBK.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.


Kind regards,

Guillermo Salvatori
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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