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All reviewsdubai mallburj khalifathe double deckerwalking distanceexcellent locationbusy roadclub roompool areabedroom apartmentvery nice hotelafternoon teaearly checkspecial thanksrotanataxipharmacylounge
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Reviewed April 3, 2018

The location is a good starting point for sightseeing tours in all directions. The hotel is located opposite the Dubai Mall which you can reach in a few minutes by foot. Burj Khalifa and the fountains are also not far away. The Hotel is clean and tidy and the staff very kind and polit. The breakfast buffet was alway delicious and offered a plenty of coice. We enjoyed our stay an would come again.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank christinewiche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded April 5, 2018

Dear Ms. Christine,

Thank you very much for your wonderful review of your recent stay with us at Roda Al Murooj Hotel.

It is with much pleasure I read your kind acknowledgment of our warm hospitality, exquisite facilities as well as our culinary offers. We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.

Sincerely,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018 via mobile

My wife and I stayed at this hotel for 7 nights in March 2018. We don't usually book fancy hotels but because we were going to be in Dubai for a long-ish period we wanted our stay to be enjoyable, memorable and most importantly, comfortable!

As soon as we arrived at the hotel we were welcomed with such amazing hospitality. The staff treated us so well that it kind of made us question whether we were at the right hotel! The check in was very smooth, we didn't even take our own luggage to our room on the 11th floor, the staff insisted on doing that for us!!

The room itself was just perfect. It had everything we required for our stay. The view from our window overlooked the famous Dubai Mall which we visited frequently throughout our trip.

The actual hotel itself has some fantastic features. It has one of the best hotel gyms I have ever seen, it has a good sized swimming pool, sauna, jacuzzi, a souvenir shop, a barber shop, a fantastic restaurant and a very convenient business centre where you can print off things like boarding passes for your flights. However, it's not the features which make this hotel great, it's the staff! Everyone is commited to helping you with absolutely anything! This really does make all the difference with your stay.

One night when my wife and I had returned to the room after an evening out shopping we were pleasantly surprised to find the bed had been decorated with rose petals and gifts! This was to celebrate our long awaited honeymoon. We were very overwhelmed with this thoughtful gesture.

If you are thinking of booking this hotel then don't delay! It is one of the best hotels I have ever stayed at. Also, what's really convenient is that it's a stone throw away from the Dubai Mall and the very popular Burj Khalifa (which looks surreal at times).

Although this hotel was more or less perfect, one thing which could be improved is the iron in the room. This is very basic and doesn't reflect the overall quality you see throughout the hotel.

We loved our stay here! Thank you to all at Roda!

Stayed: March 2018, travelled as a couple
Thank AsifakaAk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded April 4, 2018

Dear Valued Traveler,

Thank you very much for your very positive review of your recent holiday with us at Roda Al Murooj Hotel. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time.

Your recognition of our staff is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.


Sincerely,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

not value for money. Hotel looked very old and not renovated. So much noises from out side which the windows were bot preventing well. Very friendly staff, special thanks to Esma and Ekrami. Best part was the pool specially for family. Also very good location.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank VahidSalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded April 4, 2018

Dear Mr. Salim,

Thank you for sharing the kind review about your recent stay with us at Roda Al Murooj Hotel on TripAdvisor.

While we are glad to read that you appreciated the service provided by our team, we regret that your value for money was not met and that the noise from outside impacted your stay.

Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously. Your willingness to share your recent experience is genuinely appreciated.

I have passed on your compliments to Asma & Ekrami who were most pleased with your gesture.

It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again.


Kind regards,

Nael Elwaary
Cluster General Manager



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Reviewed April 3, 2018

We were booked in the Executive Room. Us as a couple and our 2.5 years old daughter. The room was a bit cramped for space. There was an option to get an extra bed, but honestly there would not have been space for that probably. However, this was the only issue, everything else was amazing. Very helpful and friendly staff, and good services.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank usahi233244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded April 3, 2018

Dear Valued Guest,

Thank you for your comments about your recent stay at Roda Al Murooj Hotel posted on TripAdvisor.

Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations.

With much regret we learnt that your stay was not an entirely satisfactory one for which we sincerely wish to apologize for any inconvenience caused.

Your comments with regards to the space in the Executive Room will be assessed and improve as required.

It was a pleasure for us to have you as our guest, and we are looking forward to welcoming you again in the near future!


Kind regards,

Nael Elwaary
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Chose the Roda purely on location as we wanted to experience this area of Dubai that is bang opposite the iconic Burj Khalifa. Fairly smooth check in but an issue to note is the Roda apartments check in is totally different from the hotel hence do not get off your taxi till ur sure. We got off at the Hotel and were told we were at the wrong place but the ever so friendly staff arranged for a buggy for us and our luggage to get there. Excellently laid out and fitted out apartment with grand view of the Burj. One tip is that though we were on the sixth floor street noise can be disturbing hence forsake the view and opt for a inner courtyard facing room. Superb housekeeping and common area ambience. The large central courtyard with its varied levels, pathways, landscapes and water bodies is magical. Opt for the bigger pool and not the one attached to the hotel it is superb. Great health club. Huge spread for breakfast though there are limited indian options. What makes this Hotel stand out is it’s staff, they are well motivated and extremely hospitable. Definitely my best stay in Dubai.

Stayed: March 2018, travelled with family
Thank rammysore2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RodaAlMuroojHotel, General Manager at Roda Al Murooj, responded to this reviewResponded April 3, 2018

Dear Valued Traveler,

Thank you very much for your wonderful review of your recent holiday with us at Roda Al Murooj Hotel.

It is with much pleasure I read your kind acknowledgment of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery, and we are delighted that we have been successful in achieving this during your stay. Your comments with regards to the hotel & apartment check in area will be noted for further assessment.

I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to Roda Al Murooj Hotel in the future.

Sincerely,

Nael Elwaary
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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