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“Lovely hotel”
Review of JA Palm Tree Court

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JA Palm Tree Court
Ranked #31 of 563 Hotels in Dubai
Certificate of Excellence
Reviewed 16 November 2017

Second visit here ,beautiful hotel with lovely gardens ,which have peacocks wandering around freely,beach is lovely but don’t expect lovely views out to sea concrete pillars I’m afraid .grounds are kept spotlessly clean as are the rooms. Food is good plenty of it,I would have given this hotel a 5 but butler service wasn’t as good as last year.dont think he understood English that good as kept getting things wrong .one last thing must mention Lakmal at the beach bar ,what a lovely person nothing was to much trouble in my opinion he would have made a better butler.

Stayed: November 2017
1  Thank jackygoding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 19 November 2017

Dear jackygoding,

Thank you for sharing with us your overall positive experience at JA Palm Tree Court.

Repeat visits are always the best compliments. Thank you for choosing to stay with us again and for endorsing our ambience, cleanliness and gastronomy. It is with regret though to know that you felt let down by our butler service. Please accept my apologies for this inconvenience and please feel free to contact us on guestfeedback@jaresorts.com to assist us in addressing your concerns completely.

Nevertheless, Lakmal sends his thanks and regards for your compliments.

Thank you once again jackygoding, we look forward to welcoming you back at the resort for many more future visits to come.


Kind regards,

Mark Irwin
Resort Manager

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Reviewed 16 November 2017

Another amazing time at Palm Tree Court. It just gets better and better every time we stay. The food, drink and rooms are amazing however its the hotel staff that make your stay truly memorable. Thanks again, see you soon.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with this hotel
2  Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

We have just returned from a wonderful 4 nights at the JA Palm tree court. From the start of the holiday until our departure everything was just perfect. We checked in to find that our garden view suite had been upgraded to a sea view suite as the trip was for my 50th birthday, on the second day I received a cake, balloons & card which was absolutely lovely. The resort is luxurious, peaceful, beautiful private beach, amazing food, friendly, attentive staff & great for teenagers. We can't wait to stay at the hotel again in the not so distance future. Thank you for making our visit so special

Stayed: October 2017, travelled with friends
1  Thank _karenhayes67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 19 November 2017

Dear _karenhayes67,

Thank you for choosing to celebrate your 50th birthday with us at JA Palm Tree Court.

Your glowing compliments to our casual luxurious vibe and heartfelt hospitality is truly appreciated. Thank you for endorsing our amenities, gastronomy and warm hospitable service. The whole team sends their thanks and regards for your acknowledgement to their efforts in creating and delivering a truly memorable and relaxing holiday stay for you.

We are indeed looking forward to welcoming you back on your next holiday visit _karenhayes67 for another remarkable visit to the resort.


Kind regards,

Mark Irwin
Resort Manager

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Reviewed 14 November 2017 via mobile

Just returned home from a week at palm tree court! And it was absolutely fantastic!! The staff are all brilliant and always happy to help you!
Our room was fabulous & so spacious...missing the big bed now we are home.
All the restaurants are lovely we particularly liked shooters and white orchid.
If you are a fish fan you MUST try Divaz....we had a fantastic meal on board the floating boat.
Loved the JA rubber duck in the bath and wanted to bring him home as a memory!
See you all next year!

Stayed: November 2017, travelled with family
2  Thank ak8921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 16 November 2017

Dear ak8921,

Thank you for sharing with us the factors that have made your stay with us amazing at JA Palm Tree Court.

Your exciting endorsement of the amenities and restaurants we have at the hotel are very much appreciated. The whole team send their regards and thanks to you for your commendations to their usual warm hospitable service. We are also delighted that you have enjoyed your Bateaux Dubai experience.

We are definitely looking forward to welcoming you back at the resort soon ak8921. And yes this time, please feel free to claim your JA rubber duck as your personal memento of your amazing time with us at the resort.


Kind regards,

Mark Irwin
Resort Manager

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Reviewed 14 November 2017 via mobile

This was brilliant resort especially for kids who stay free
Funky buggies whisk you around
You will get a peacock in your garden
But it's a long 45 min drive from airport and long way from central dubai
Still highly recommended

Stayed: October 2017, travelled as a couple
1  Thank trev1865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

A very relaxed 10 days spent in JA Palm Tree court - family thoroughly enjoyed the experience once again - cant wait for next year to revisit. If you are looking for an experience that is away from the hustle and bustle of Dubai JA Palm Tree court is the place to be.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
3  Thank Cathal C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 15 November 2017

Dear Cathal C,

Thanks a lot for your very enthusiastic endorsement of JA Palm Tree Court.

We are honoured to know that you are one of our many returning guests. Your appreciation of the memorable and relaxing experiences we strive to create and deliver, is truly heart-warming.

Once again, thank you Cathal C and we look forward to hosting many more of your future holiday visits.


Kind regards,

Mark Irwin
Resort Manager

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Reviewed 12 November 2017

We stayed here on our way back from the Maldives. We had stayed at the JA Ocean View several times and highly rated that resort - however we thought we would try the all-inclusive at this resort,. The resort is a little out of Dubai, although there are daily shuttles to and from. First impressions were good with the grounds leading up to the hotel - very green and well kept. The hotel itself has a wow factor straight from reception. A nice cold towel and drink was appreciated on arrival and the whole check in process was very easy. We chose to upgrade to block 100 and this was a good choice as its much nearer the hotel, beach and bars.
Our room was very nice and well appointed - leading out onto a grassed area with our own sun loungers and direct access to the beach. Room was well equipped and comfortable.
We chose to eat in the a la carte restaurants and booked through the hotel services - which was followed up with an itinerary sent to our room. One of the restaurants is off site - but easily reachable via the complimentary shuttle.
All the restaurants were excellent, with a good range of wines - which are available by the bottle on the AI package. Particularly liked 'Deevas' the floating fish restaurant in the harbour.
The beach was clean and raked every morning and the sea is fine to swim in - warm and clean - it was great to watch the seaplanes landing and taking off in the bay. There are plenty of places to eat lunch - we particularly liked the 'Anchor' bar and the 'Captains' bar - good menu at lunchtime.
Friday gets busy with lots of families coming in for the weekend.- although we never struggled to get a sun lounger or seat at lunch.
We also enjoyed the entertainment in the 7th Floor bar - an excellent trio of musicians playing a wide range of good music.
Finally the staff are a credit - very focused on ensuring you have a great time. Would highly recommend

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Durham_KB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 13 November 2017

Dear Durham_KB,

Thank you for sharing your detailed review of your experience at JA Palm Tree Court.

Your generous appreciation regarding our amenities and hospitable service warmed our hearts.

The entire team will definitely be delighted to read your radiant and glowing compliments regarding their unified efforts in delivering our unique JA Resorts & Hotels brand of casual luxury and heartfelt hospitality.

Once again, thank you so much for your kind words and we eagerly look forward to welcoming you back soon.


Warm regards,

Mark Irwin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JA Palm Tree Court

Address: Tariq Bin Ziyad Rd | PO Box 9255, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dubai
#13 On the Beach Hotel in Dubai
#21 Romantic Hotel in Dubai
#25 Spa Hotel in Dubai
#29 Luxury Hotel in Dubai
#113 Business Hotel in Dubai
Price Range: C$235 - C$988 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JA Palm Tree Court 5*
Number of rooms: 208
Official Description (provided by the hotel):
The luxurious Palm Tree Court & Spa is situated within the award-winning Jebel Ali Golf Resort & Spa. A stunning palm-lined private beach and three swimming pools are just steps away from the suites and junior suites, surrounded by lush gardens, waterfalls and fish-filled streams. A championship 9-hole golf course, academy, spa, restaurants, bars, kids club, deep-sea fishing trips and horse riding can also be enjoyed. ... more   less 
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Also Known As:
Jebel Ali Palm Tree Court And Spa
Jebel Ali Palm Tree Court Hotel Dubai
Palm Tree Court Dubai

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