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“Nice city hotel”

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Four Points by Sheraton Downtown Dubai
Ranked #123 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 29 March 2012

We used this after arriving late into Dubai airport. Very nice city hotel. Very clean and good service. It is good place by airport and also not far from cruise terminal. I don't think it would be good to stay as base for exploring Dubai. There are much better areas.
Fitness center was also very nice with decent equipment. Rooftop pool also a nice amenity.

Stayed: March 2012
Thank de113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 March 2012

Three night stop-over in Dubai required a hotel within walking distance of the Creek, the Metro Station and the "Hop-On-Hop-Off" bus. This Hotel was ideal for this. It was comfortable and very friendly. It has a good roof top pool. It is a quiet area of the city. As there are four Sheraton Hotels in Dubai, make sure you have the full address for the taxi. Try no to have to spend too much time in Emirates Airport, which we found poor compared with many.

  • Stayed: January 2012, travelled as a couple
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Thank WillTraveloften
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Very nice hotel, close from the airport and the port for the cruise ship. Stayed there 4 nights (before and after the cruise) and it was perfect. The bathroom is big and the room and clean and very big. People are very nice. The food is wow for breakfeast, lunch and dinner (we tried all). Just mentionned that you want to go at the Four points by sheraton on Mankhool Street.

  • Stayed: March 2012, travelled as a couple
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2  Thank JulieL753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

The rooms are new and spacious and very well furnished. The hotel staff are friendly and very helpful. The location is excellent if you are here for business and you are already familiar with Dubai, but if you are here for a vacation, its a bit far from all the attractions except for Burjuman Mall which is very near and the traditional Souks.

Room Tip: The Hotel has a free Shuttle Service to the Beach and to Dubai Mall.
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  • Stayed: March 2012, travelled on business
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1  Thank Bassilio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

Stayed here for 3 nights on a business trip- A very modern generic feel to this hotel, a typical 4 star hotel as far as amenities are concerned- the rooms are spacious as is the bathroom. Tea-coffee amenities provided. Overall, clean and comfortable. Free wi-fi provided in the lobby.

The service of the staff here varies on who you speak to- for me, the concierge, bell-boys and hotel drivers are lovely and helpful. The front desk staff however, are indifferent and impatient. We arrived past mid-night and when we arrived in our room, it smelt musty and of old-smoke and we asked for a non-smoking floor- when i spoke to reception they confirmed the room was indeed non-smoking and reception gave me a look as if i were mad to even suggest the room smelt of smoke. Until further prompting, they agreed to spray the room with air-freshener (which smelt terrible anyways) which covered up the smell temporarily- had to sleep with the windows open.

Other times speaking to the front desk, isn't a welcoming experience and you're treated as a bother rather than a customer. Not a hotel I'd come back to willingly, but shame because there are some staff members there that were nice that are let down by their colleagues.

  • Stayed: February 2012, travelled on business
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1  Thank pinkmambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

As a regular traveller to Dubai on business I have stayed in some hotels of variable quality. This was my first stay at the Four Points and it was a very positive experience. Typical Middle Eastern 'glitz' in the reception, comfortable rooms, good food and good service. Roof top was excellent (although very windy!). Friendly service in the bar, although in common with many ME hotels, a smoking environment. I will be returning next month and would recommend as a quality, relatively inexpensive hotel with easy access to the airport.

  • Stayed: March 2012, travelled on business
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1  Thank AandAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2012

BUDGET PRICED 4-STAR HOTEL

OVERVIEW:
Four Points by Sheraton Hotel lives up to the Sheraton Hotel standards. It is a 4-star hotel at half the price. The rooms are spacious, well appointed and very clean. While the hotel is typical of 4-star hotels in Dubai, the standout feature in particular is the budget price. The safety and amenities offered are well suited for first timers in Dubai. The staffs are friendly and courteous. Service standards vary, yet are generally sufficient. The rooftop swimming pool although somewhat small was great for relaxing and absorbing a little sun.

TRAVEL DATES:
October-2010

LOCATION:
Centrally located in Bur Dubai, approximately 15 minutes from Dubai Airport (DXB). Gold souks, Electronic shopping district, and other shopping opportunities are a short taxi ride. I found out that there’s another FPSH in Dubai, therefore, ensure that you tell your taxi driver that you want the hotel located in Bur Dubai.

POSITIVE NOTES:
Good location; Friendly staff; Clean Rooms; Good Customer Service.

NEGATIVE NOTES:
Surcharge applies for Wi-Fi access.

AMENITIES:
Continental breakfast, Wi-Fi Access (surcharge), Mini-Bar; Coffee Maker, Hairdryer, Clock/Radio, In-Room Safe, Outdoor Pool, Fitness Center, On-Site Restaurant.

NIGHTLY RATE:
$85+ with corporate discount

DISCOUNT ACCEPTED:
Starwood Hotels Corporate Discount. (Must be booked online)

NOTES:
Please click the green “YES” button below if you find this review helpful. Thank you!

Room Tip: 1) Allow plenty of time when leaving for the airport during rush hour (0700-0900 & 1400-1800). T...
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  • Stayed: April 2011, travelled solo
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14  Thank TravellingTroubadour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Downtown Dubai

Address: Mankhool Road, 4C Street | Bur Dubai, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 Family Hotel in Dubai
#106 Romantic Hotel in Dubai
#106 Business Hotel in Dubai
#110 Luxury Hotel in Dubai
Price Range: $91 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Downtown Dubai 4*
Number of rooms: 244
Official Description (provided by the hotel):
A four star property located in Bur Dubai which features 250 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Dubai Museum and Dubai Metro. Provides free bus shuttle to beach & major shopping malls. ... more   less 
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Also Known As:
4 Points By Sheraton Downtown Dubai
Four Points By Sheraton Downtown Dubai Hotel Dubai
Four Points Downtown Dubai
Four Points Dubai
Sheraton Dubai
Dubai Sheraton
Dubai Four Points

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