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All reviews san martin walking tour hotel is centrally located great location front desk excellent hotel free wifi walking distance tv perks casino valparaiso gym ocean
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Reviewed October 16, 2018

This hotel is very well located. Close to the beach, restaurants, bars in case you want to go out. The quality of people is excellent. they treat you very well. The food is great. At walking distance you can find the Vina flower clock, Wullf Museum, The Casino, Sun Clock, The pensante of Rodin and so on.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank manuelcT7407OV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan S, Director de Recepción at Atton Vina del Mar San Martin by Pullman, responded to this reviewResponded October 16, 2018

Dear Guest,

Thank you for you preference and very good comments. It is a pleasure for us having you as our guest and we feel so proud that you could met your expectation during your stay. We feel happy to hear that you could enjoy our location which is definitely the best of Viña del Mar.

Once again, thank you for sharing your experience with us and we hope to see you again on your next visit to our city.

Sincerely,

Alan Sanchez S.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 15, 2018

Quality hotel but wifi not acceptable for business use. Wifi constantly disconnected and occasionally required new login. Connection speed also very slow. Management advised of issues numerous times but after 6 nights still no improvement.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan S, Director de Recepción at Atton Vina del Mar San Martin by Pullman, responded to this reviewResponded October 16, 2018

Dear Guest

On behalf of Atton San Martín team, kindly accept our sincere apologies for not being able to provide you the highest standard of hospitality wich is the general norm of our hotel.

We are already working with our team in order to improve the wifi experience.

Thank you for take the time to share your experience with us.

Sincerely,

Alan Sanchez S.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 5, 2018

A very good hotel to stay in if visiting Valparaiso.The added advantage is that you are staying in a very desirable location.There is easy access to Valparaiso when you wish to explore that city- and then you can return to a safe and upbeat location.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gregi222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan S, Director de Recepción at Atton Vina del Mar San Martin by Pullman, responded to this reviewResponded October 10, 2018

Dear Guest,

Along with greeting, we would like to thank you for your preference. Your comments are so valuable for us and we feel happy to hear that you enjoyed your stay with us and our location which is definitely something to feel proud of.

We hope to see you next time you visit Viña del Mar.

Sincerely

Alan Sanchez S.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 26, 2018

We've spent a night with my partner (with no kids), and had a wonderful stay at Atton San Martin.
Staff at the front desk are quite helpful. They smile and try to get things sorted promptly. We were suggested to upgrade to an ocean view room: good tip, a no-brainer for an extra $20.
Breakfast is generous, packed with assorted items of a continental breakfast. Surprisingly for a Southamerican country, bacon was yummy and lovely cooked.
The bed is spacious. Shower's great. TV and tech perks are up to high standards.
Only two minor things that left us a wee bit disappointed: we were woken up by the housekeeping team, they were having a laugh and chatting extremely loudly outside our door. And we happened to listen -right next to us- a whole arguement between a manager and several employees while having breakfast (I believe a manager should know better, and if he's going to tell someone off, he should find the right place at the right time.
Overall, a pleasant experience.

Room tip: Ocean view is a must!
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lucas_RK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alan S, Front Office Manager at Atton Vina del Mar San Martin by Pullman, responded to this reviewResponded October 23, 2018

Dear Guest,

Along with greeting we would like to thank you for your preference and for taking the time to share your experience with us. We are so glad to hear that you enjoyed your stay and that we could met you expectations.

We hope to see you next time you visit Chile.

Sincerely

Alan Sanchez S.
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018

This is the hotel to stay if you just want to park your car for a couple of days and walk around the beach and restaurants/casino. It is true that the hotel does not have plenty of parking spots but they do offer to park several blocks aways and get a transfer back to the hotel. I will do that next time since this one I found a spot right across the street.

Rooms are small and elevators can be crowded at times, but you gotta remember that Atton refurbished this hotel, which is a kinda old building (Hotel San Martin used to be here).

Service was great, good breakfast with plenty to eat and nice restaurant and bar area, with plenty of street and ocean view. I stayed during the weekend with the wife and kid. Rooms are fully equiped: usb ports, free wifi, smart Tv that you can connect your phone to watch movies, iphone and android chargers, safe, plenty of lamps amd very important: Air Conditioner.

They loan you bikes if you want to move around, I found that very nice.

More important, there is plenty to do right outside the hotel, all within a walking distance: the beach, the Vergara Pier, the Casino, bars and restaurants.

Will definitely come back

Room tip: San Martin street view rooms could be noisy at nights.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank DonRafi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matias S, Gerente at Atton Vina del Mar San Martin by Pullman, responded to this reviewResponded September 4, 2018

Dear guest,
Thank you for choosing us and for sharing your recent experience at Atton San Martin.

We are excited to know that your stay was pleasant, and that you enjoyed our service, our privileged location, our breakfast, restaurant and bar, and our rooms and all the equipment.

We hope to welcome you back again soon to provide the service and quality that characterize us.

Best regards,
Matias Sauvalle C.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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