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All reviewsnice breakfastroom was cleanfree breakfastyogurtlittle thingsother hotelsbriarwood mallstayed here for one nightshort driveconvenient locationbusiness tripwould stay againmini fridgecleaning staffbig houselobby areaoff the highway
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Reviewed April 17, 2017 via mobile

The mattresses are amazing and there are several pillow types to choose from. The breakfast is also good. They have real oatmeal instead of only instant packages. I will stay there again! It is very quiet because it is set back a little. Very conveniently located to many things to do.

Stayed: April 2017, travelled with family
Thank Michelle0614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chai j, General Manager at Fairfield Inn Ann Arbor, responded to this reviewResponded April 19, 2017

Dear Michelle0614,

We are pleased to hear that your stay with us was a pleasant one. We understand the importance of getting good rest while on the road, and it looks like we were able to deliver. Thank you for the feedback, and we look forward to serving you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 8, 2017 via mobile

Very friendly staff including maintenance people
Quiet
Great deal, well maintained in all areas. I always like top floor and use the stairs,when the stair well is in good shape you know that place pays attention to details.

Stayed: March 2017, travelled as a couple
Thank matthewcT49SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chai j, General Manager at Fairfield Inn Ann Arbor, responded to this reviewResponded April 10, 2017

Dear matthewcT49SA,

Thank you for taking the time to share your recent stay experience with us. We are pleased to hear your stay with us was a pleasant one. It is our priority to deliver well maintained property with friendly service to our guests. We appreciate you recognizing our team's attention to detail when it comes to maintaining our property. Once again, we appreciate your feedback, and we hope to serve you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2017

Stayed here for one night during a conference in Ann Arbor at UMichigan. The building itself is set far back off the street, so finding it is a bit of a challenge for first time visitors. (It's behind the Courtyard and beside the Extended Stay America.)
The hotel seems to have been recently remodeled and everything works just fine--including a great shower with lots of pressure. The separate sink outside the bathroom is also convenient for two people sharing a room to get ready in the morning.
One small issue was the fact that freight trains go by next to the hotel early in the morning--at a little after 7am on the day I was there. I was awake so it was not a great issue, but might be for those who wish to sleep in. The LOWER your room number the closer you are to the tracks (01 is closest and 19+ is furthest away from the tracks)
The staff kept the breakfast nook filled up with food in the morning, though the seating area seemed a bit small for the number of rooms.
Special thanks to Colleen at the front desk who was amazingly helpful and let me have a late check-out to let me fight off a migraine...Thanks Colleen!

Room Tip: The higher your room number (ending in 19 or higher), the further you are from the train tracks.
  • Stayed: March 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank NYUCanadian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chai j, General Manager at Fairfield Inn Ann Arbor, responded to this reviewResponded April 2, 2017

Dear NYUCanadian,

We appreciate you taking the time to share your recent stay experience with us. Our property was recently renovated offering fresh, updated guestrooms, and public space.
Furthermore, Fairfield Inn Brand has rolled out new breakfast program which delivers more healthy choices, greater variety throughout the stay. Its great to hear that Colleen was able to accommodate a late check-out request. We will relay the message to Colleen. Once again, thank you for the feedback, and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

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Reviewed February 8, 2017

First time here. Adequate parking in front and on the side of the building. Very friendly and professional staff. Very. Hotel is quiet and modern. Rooms have microwaves and medium sized refrigerators. Breakfast was well presented and well serviced. Connor and the other staff are to be commended.

Room Tip: Higher floor and facing the north.
  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank CobaltConnection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chai j, General Manager at Fairfield Inn Ann Arbor, responded to this reviewResponded February 10, 2017

Dear CobaltConnection,

We appreciate you taking the time to share your recent stay experience with us.
We are glad to hear you enjoyed your stay with us. Furthermore, thank you for recognizing our staff for their effort, and top notch service they provided during your stay. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

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Reviewed January 31, 2017

This hotel was nice and clean and you can't beat the price. There were plenty of other hotels in the area that are much more expensive. All I needed was a place to lay down for the night. Nothing fancy. The ride from Detroit Metro Airport was about 40 mins. Arrived after midnight and checked out 7am the next morning. The complimentary breakfast was very convenient. Hotel seemed centrally located as it only took 5 mins to get to the office.

  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Moses L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chai j, General Manager at Fairfield Inn Ann Arbor, responded to this reviewResponded February 2, 2017

Dear Moses L,

Thank you for the feedback regarding your recent stay at our property. We are glad to
hear you enjoyed your quick stay with us. Furthermore, I am thrilled to hear you received great value for what you paid. Our new breakfast program offers more variety and selection to get your day started. We have received great compliments from our guests about our new breakfast program. Once again, thank you for the feedback, and We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.

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