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“cheap and clean”
Review of Palm Garden Lodge

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Palm Garden Lodge
Reviewed 3 May 2016

good location, less than 10 minutes walk from the center anyway is full of local restaurant a couple of meters away from the home stay. Very comfy and the family was really gentle and helpful. We did Angkor Wat tour with them and we had a great day. 2 way free transfer arranged through Agoda customer service. Clean enough compared to other hotels in Cambodia and also for the price. Simply breakfast with eggs and bread, coffee and tea.

Room Tip: pay a little bit more for an air-con room
  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank AleInWonderland86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 April 2016 via mobile

I wish I could give it 2.5. My first thoughts about Palm Garden Lodge were mixed feelings. I had scheduled a pickup from the airport but no one came. After 50 minutes of waiting I caught a taxi. When I arrived, I was told "he was there now" which wasn't too helpful. The lobby, which was completely open was very pretty. I loved the decor and greenery. I was shown to my room which was outside and down a couple "sketchy" alleys. But my room was alright! Some of the other guests had nicer rooms but mine was decent enough for $9/night.....!

All in all, the place was pretty decent for the price. I have mixed reviews about the staff and consistency. My tuk tuk driver though, was FANTASTIC. I can't say enough good things about him. I wish I got his name. He took me everywhere, stopped all the time to give me cold water. My other hostel mates weren't so lucky. Their drivers just wanted to get from point A to B and as fast as possible.

Again, leaving to go back to the airport, my ride was a no show. I waited 20 minutes then the reception called for another driver which was supposed to be complimentary. He took me there then demanded money. Can't say I'm too impressed with their airport pick-up/drop off service and to be honest I don't know if I would recommend staying here

There are so many other hostels.. With better amenities and closer access to Pub Street and the Night Market. My tuk tuk driver is the only above and beyond thing I have to say about that place. And the fact that they let me use their kitchen once when I was starving and couldn't find a decent gluten free meal!

Stayed: March 2016, travelled solo
Thank Christina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2016

The hotel was cheap and all the tourist attractions were nearby. However, the room where I stayed, had a poor air-con which did not cool our room. and Cambodia being a hot country, it was very uncomfortable stay.The wi fi was strong in reception area, but very poor in room.

Room Tip: it seemed all the rooms are equal
  • Stayed: March 2016, travelled with friends
    • Value
    • Location
    • Service
Thank Moitrayee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2016 via mobile

I would say that we were a little disappointed.
We had seen online that there is a garden and even free fish massage. There wasn't.
The room was ok, the beds were big and comfy and we got a clean towel and water bottles every day. Free breakfast is definitely a bonus!
The staff was not so friendly and we felt a little bit uncomfortable at times. The breakfast was supposed to start at 7.30 but when we arrived at 7.45 we had to wake the staff up to get any service...
Also we booked a tour through them and the driver was not the friendliest. Actually he just drove us and didn't say a word -- we did not expect a guide but at least a polite 'hello' and 'goodbye' ! The temples of angkor are so amazing that this did not matter too much but still, we heard many people saying their tuk tuk drivers were super friendly in other hostel.
All in all, it's a shame that there is no attention to detail as this could be a very good place.

Stayed: March 2016, travelled as a couple
Thank Anais K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2016 via mobile

It's not far from pub street and night market, room is spacious, nearby food places and laundry.

I like that it offer free breakfast ( bread, jam, egg , free mineral water every day and free airport transfer.

The only thing that bother me is the water in the bathroom taste and smell rusty.
Everything else is fantastic

Stayed: March 2016, travelled with friends
Thank artzyla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2016

Arrived at our booked hotel after 8 hour bus trip. We were welcomed into a nice tropical garden front desk area. We filled out registration form and then after a few moments were told our room was "broken". They said but we have another room at another hotel for you. They took us by tuk tuck to Adan hostel. To be fair they had arranged everything and carried our bags up. The tv in our room did not work but by now we were so tired we didn't care. In the middle of the night I went to bathroom and the floor was flooded from toilet I think. Breakfast was eggs and toast, instant coffee no juice. Found out both hotels owned by same person. Hotel was further out from area we wanted to be in. Staff did try to be helpful. For $3 more per night we moved to Viva Hotel. Much better!

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank Molemontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2016 via mobile

I have no idea what actually happened here. The reviews and pictures look great but many of these are not the Palm Garden Lodge.
We arrived late and couldnt be bothered to search the beautiful garden which we saw on the pictures here, so we went to bed. The room is very spacious but the bathroom has walls which are only halfway up, so you can talk with no problem while sitting on the toilet...
That was somehow even kind of funny but the water stank extremely like rust and after showering one also stank like rust and we didnt feel clean.
The safe at the reception was a simple drawer with no locker or safetytool.

The breakfast was nice. Then we asked were the free fish spa is and the garden with which they are also advertising on their website. The staff replied that there is none. We asked why its on their website then but no reply.

I have no idea where the hell all these beautiful pictures here come from, not from this hotel. The room pictures are accurate and the ones from a sitting/dining area with black chairs and tables and plants around.

All the pictures with the huge garden, the bed in the garden, the cushions and fish spa are not here.

We left after one night although we wanted to stay longer.
I would recommend somewhere else.

Stayed: February 2016, travelled as a couple
1  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Garden Lodge

Address: La Pax Hotel Street, No.132, St. Tepvong | Next to Phsar Gné,Ta Poul Village, Svaydan kum, Siem Reap 855, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #63 of 293 Speciality Lodging in Siem Reap
Price Range: $12 - $24 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Palm Garden Lodge 2*
Number of rooms: 15
Official Description (provided by the hotel):
Palm Garden Lodge & Siem Reap Tours is tropical garden in downtown of Siem Reap with Khmer style furniture, just a simple and peaceful place for your holiday. Closed to Market, Restaurant and Pub Street Area. 10 minutes to Central Market, 15 minutes walking to Old Market, Pub Street, Night Market, Siem Reap River and Artisan D' Angkor. You will enjoy staying in Our Lodge! Free WiFi & Internet 24 Hours Free Pick up Free Breakfast Free Tea & Coffee 24 Hours Free Picnic Box (Minimum 2 Nights Stay). Best regards, Leng Dein ... more   less 
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Also Known As:
Palm Garden Hotel Siem Reap

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