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“Wonderful guesthouse” 5 of 5 bubbles
Review of Jasmine Garden Villa

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Jasmine Garden Villa
Ranked #142 of 491 Siem Reap B&B and Inns
Zagreb
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Wonderful guesthouse”
5 of 5 bubbles Reviewed 19 February 2012

We stayed at Jasmine GH in January 2012 as part of our SE Asia tour. And it was definitely one of the highlights, if not "the" highlight! The property is very nice, especially the tropical garden. The rooms were very pleasant, clean and comfortable. The breakfast was the usual stuff you get in SE Asia (eggs...) but prepared and served much better than the average. In general, the staff of this GH have been extremely friendly and helpful. They all speak good English and I can say that during our whole trip we have never felt more at home than here.

The only downside to it is about 200m of dirt road leading to the centre of the city, which is not very convenient if you dress up for the dinner or if there's rain! The other was the water in the bathroom. After you take a shower, the whole bathroom remains flooded for a couple of hours because the drainage doesn't work properly. But this was not such a big problem.
Jasmine Garden Villa is definitely a place I can strongly recommend.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rope_ka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 reviews from our community

Traveller rating
    96
    58
    23
    8
    1
See reviews for
9
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Santa Rosa,California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

I stayed at this hotel last year when it was called the Palm Garden and I enjoyed it so I decided to stay again with the new management. It has been upgraded with new paint and decor and is just as good as before. The reception staff, restaurant staff and manager are all very friendly and helpful. The breakfast is good, traditional American eggs and bread or Cambodia food and I took advantage daily of the free bike rental and free WIFI in the room. Although it is down a dirt road it is only a 10 min. walk to Pub St. and the night market. Overall it is a good value and a pleasant place to stay.

  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fotografo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 February 2012

A group of 3 girls stayed here for a weekend trip to Siem Reap. They organised for us to be picked up from the night bus (which didn't happen but all was fine in the end) and for the 3rd girl to be picked up later on in the day. The triple room was fine for what we were after - hot water and air con were definitely a luxury for us!

The staff were amazing and so willing to help us book trips and organise things to do and always asking how we were when we came home. It is within walking distance (it's about a 10-15 minute walk) of the city centre and they also have bicycles to use for free.

Overall - it was a great place to stay and I would definitely recommend it.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alib0209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

We stayed at the Jasmine Garden Villa for three days. We were in Siem Reap to visit Angkor Wat and Jasmine Garden was a great place to stay. It is a guesthouse located about a 5-7 minute walk away from central Siem Reap. The road is mostly dirt and gets dark at night. There is also quite a bit of motorcycle and car traffic on it. This doesn’t differentiate it from most roads in Siem Reap, but because it is dark, one should be careful walking at night.

The staff at Jasmine Garden Villa was lovely and really helpful when we needed anything. The prices they offered for guides for the day at Angkor Wat were competitive and they were able to arrange everything. The restaurant at the guest house has good food (and we got free breakfast with our rate) but the service is quite slow. Don’t eat there if you are in a rush! Again, though, we found this to be pretty common in Siem Reap.

Our room was spacious and nicely furnished. The walls were painted brightly and everything was clean. The bathroom is a little rougher though. The shower is just a spout from the wall, so don’t leave anything in the bathroom that you mind getting wet. The building itself is also really beautiful, with carved wooden railings, bright colors, and a balcony. There is also free internet in the lobby.

We really liked it here and would recommend it, but as it is a newer property some of the service was also rough. We had booked a double bed but there wasn’t one available when we got there, so we got a room with two single beds and had to switch rooms for the second night. There weren’t any towels in or soap in the room either and we had to ask for both. A couple of times our power went out and the staff had to reset it. The staff was wonderful about helping us and we imagine that once they are in business longer, some of these things will smooth out.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 77Molly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phnom Penh, Cambodia
1 review
4 of 5 bubbles Reviewed 1 February 2012

Reception people is very friendly, tour guide and tuk-tuk fee is reasonable as well. Hotel is very quite, 5 mins walk to night market and Bars.

The path back to hotel is dark and bumppy. Bath room water has smell of iron rust.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shuo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 21 January 2012

My cousin and I just got back from a 3 week trip to SE Asia. We spent 3 days/2 nights in Siem Reap. After our first choice (Green Temple) was booked, we were referred to Jasmine Garden. We had a wonderful experience. We were picked up (timely) from the airport and taken to our hotel. They welcomed us with cold towels and a drink, and carried our packs. The rooms are clean. The fan goes a little crazy and the air is super cold. So we had difficulties finding a happy median. But overall we were very pleased with the rooms. The staff was wonderful. They helped us arrange tuk tuks and guides for the temples. They were always on time and our temple visits went smoothly. There are 4 computers for internet and a little restaurant where breakfast is included. I would highly recommend this hotel and would return again if I go back to Cambodia. The hotel is about 5 minutes away from the main street.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dhuey85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pulau Penang, Malaysia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 13 January 2012

We booked 4 nights in this guesthouse, but the experience is rather unpleasant.

1. There was no hair shampoo provided in this guesthouse. The soup provided was rather in poor quality. No remote control for TV in the room.
2. After we told them we have booked our driver for the days in Siem Reap, when we asked if we could pack our breakfast the next day since we were leaving for the sunrise early morning next day, the staff told us he would check and let us know. But there was no answer.
3. We forgot to put the "Make Up Room" signboard, so there was no room service(though I thought by default they should make up the room unless "DND" is put). And at the 4th night when they have come to clean the room, they didn't change the towel even after 3 days we have been using it......

The last day before we were leaving, then the staff became friendly again. They checked with us if we wanted to pack our breakfast before leaving early and seemed to care about our needs again.

Location of the guesthouse would be a good one if you want to get a good sleep and ready for next day's sunrise. The downtown pub street there were rather happening and noisy till late night.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Huiping H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jasmine Garden Villa

Property: Jasmine Garden Villa
Address: Sok San Street, Phum Steung Thmey, Sangkat Svay Dangkum, Siem Reap 17000, Cambodia
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service
Hotel Style:
Ranked #142 of 491 B&Bs / Inns in Siem Reap
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jasmine Garden Villa 3*
Number of rooms: 19
Official Description (provided by the hotel):
Jasmine Garden Villa is tropical garden in downtown of Siem Reap with Khmer style furniture, just a simple and peaceful place for your holiday. Close to Market, Restaurant and Pub Street Area. 5 minutes walking to Central Market, Old Market, Pub Street, Night Market, Siem Reap River and Artisan D' Angkor. Walk in the tropical garden complete with palm trees and fish ponds. Relax on the balconies and watch the sun go down. ... more   less 
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