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All reviews latin restaurant q bar executive suite separate bath great hotel spacious bathroom breakfast buffet business trip indoor pool nice room modern hotel pleasant stay room rate five star hotel business hotel qba china
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Reviewed February 10, 2017 via mobile

There is nothing wrong with this hotel in my view. It's modern and fresh looking. Staff service levels are more or less what you would expect in China. As a Platinum SPG member I was upgraded to a beautifully appointed junior suite. However the Exec Club, while having a great view and very pleasant decor, has the most ridiculous happy hour timings for business travelers or tourists. Who is back at the hotel by 5-7pm? Even if you were, who starts drinking at 5? Couldn't Happy be between 6-8pm instead? The food offering is ok but not stellar. By the time I got there at 6.30pm, the food had seen better days.

Date of stay: February 2017
Trip type: Travelled solo
Thank Smatty68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this reviewResponded February 21, 2017

Dear Guest,

We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen, and we would like to offer our sincere apology for the inconvenience caused. We will keep working on our service. Our aim is to make our guests feel at their best and have a relax and renewal stay.We look forward to hearing from you and welcoming you again at The Westin Xiamen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 6, 2017

Stayed here for 3 nights while on business. Had an executive club room which was nice and well appointed. The bed was great, shower was great and had an interesting view of the city. The club lounge was nice with a great view of Xiamen. Food at breakfast and at cocktail hour was ok. Used their gym once and it was nice. Staff were friendly, not much going on around the hotel that i found restaurant and bar wise.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank blingwad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this reviewResponded February 21, 2017

Dear Blingwad,
Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much.

We are delighted with your recognition to our hotel. We will work harder to maintain our service and make it better.Our signature Westin Heavenly Bed promises a superior slumber each night, just sink into the Westin Heavenly® Bed and be enveloped in layers of down cushioning, 250-thread count sheets, five plush pillows and our exclusive pillow-top mattress. Towering above the city, our club lounge offers great space to relax and the view of landmark in Xiamen city.

At Westin it is our aim to make guests leaving feeling better than when they arrived. We will keep developing our services and products and look forward to welcoming you back in the near future.

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Reviewed January 30, 2017 via mobile

Hotel was nicer than expected. Staff was very friendly and willing to help. Everyone I met spoke and understood English. Room was much larger than expected. Bed was wonderful as always. I ate 2 meals in the hotel, both were above average for hotel food. Very happy with the stay.

Date of stay: January 2017
Trip type: Travelled on business
Thank Lee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin X, Guest Relations Manager at The Westin Xiamen, responded to this reviewResponded February 1, 2017

Dear Lee S,

Thank you kindly for sharing you feedback regarding you stay experience with us at The Westin Xiamen.

It is really delightful to find that you had such a great rapport with our associates and your appreciation will most definitely be shared. We do are utmost to satisfy all our guests which is a big challenge therefore positive comments such as yours are always very welcome.

Thank you for making The Westin Xiamen your second home while in Xiamen and please feel very free to reach out to my colleagues and I through westinxiamenexperience@westin.com should there be anything we can assist you with.

Be Well,


Michiel van Dijk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 25, 2017

i stay at the Xiamen Westin for one night, got to the hotel very late, and left very early for a flght. For the time i was there, the hotel lobby was very nice, and the dinner buffet/restaurant was excellent
The room was super efficient and designed very nicely. The bathroom was very clean and excellent
i can't complain about anything here
when in Xiamen, stay here

Date of stay: January 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank lbetesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin X, Guest Relations Manager at The Westin Xiamen, responded to this reviewResponded January 29, 2017

Dear Ibetesh,

Great to hear you had such a delightful stay with us!

It is our aim to let our every guest have a renewal experience and succeeding in that goal is always great. Thank you for your feedback regarding our restaurant and cleanliness and your comments will most definitely be shared with both our associates and management team.

Please feel very free to reach out to my colleagues and I prior to your next stay at westinxiamenexperience@westin.com should you have any special requests,

Be Well,


Michiel van Dijk
Westin Experience Manager
The Westin Xiamen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 16, 2017 via mobile

Very well located hotel. Cab fare from Xiamen Airport is only RMB25! Breakfast is top quality. Choices include dim sum, ice cream, noodle station, fresh juices, congee, bread selection. Adjacent to hotel is Wuyi Square with a big hypermarket Da Yun Fa and lots of eateries like Kang Shi Fu beef noodle and Yoshinoya.

Date of stay: January 2017
Trip type: Travelled on business
Thank Poh Chu C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin X, GUEST EXPERIENCE TEAM at The Westin Xiamen, responded to this reviewResponded January 19, 2017

Dear Poh Chu C,

Thanks for your five-star review to us.

Westin Xiamen is an ultra-modern complex that combines arts, sports, retail and entertainment. Living in Westin, you can reach these places in just five minutes. It only take around 10 minutes to airport and train station. Good for you!

We are delighted with your recognition to our hotel. Our aim is to make guests leaving feeling better than when they arrived. We will keep developing our services and products. Looking forward to welcoming you back in the near future.

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