Awful place , they charge $5 for even to sit in lobby ( must buy a drink), staff untrained in hospitality, choose to speak English when they wanted , and pretended otherwise , fairly racist I noted with Indian and black guest at reception- shouting at them ( the chinese young man).they kept us waiting for 1 hour with no available place to sit as reservation system poor , 1 st supposedly 4 star hotel in view - no coffee making facility in room , dirty poor views all around .
Gave 1 star as breakfast was ok , but staff unbelievably rude .. Worst hotel I have stayed in China in my 4 trips there
Beware when check out as they will try and withhold your money - unless you spend 45 minutes Ina que whilst the room is checked for stolen items !!! - done for every guest checked out - takes ages with only 1 staff handling check in and check out ..
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- Also Known As:
- Century Plaza Shenzhen
- Hotel Century Plaza
- Century Plaza Hotel Shenzhen