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Reviewed January 23, 2015

This hotel was booked by our travel agent for us when we visited Harbin to see the Ice & Snow Festival in January 2015. Hotel was quite adequate for our needs. Not much English spoken by staff, but that was OK as they tried hard to satisfy our needs. Rooms were in need of an update, but otherwise were perfectly clean and amenity generally very good. Breakfast was geared to Asians taste but some effort made to cater for Western style. No English speaking TV channel. Overall the hotel served our purposes well and we really have no complaints.

Room Tip: Choose a room with windows facing the Main Street.
  • Stayed: January 2015, travelled as a couple
    • Sleep Quality
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Thank Terry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 20, 2015

Stayed here in January 2015 with a tour visiting the Harbin Ice & snow festival.

Rooms were clean with good quality linen and usual extras TV, internet in lobby (not room). Mainly Chinese guests with some efforts to accommodate western needs at breakfast.

A fairly typical hotel.

Room Tip: Few staff speak English in the restaurant so be prepared to point and sign.
  • Stayed: January 2015, travelled as a couple
    • Cleanliness
    • Service
1  Thank Bob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 16, 2013

We were there for 3 nights as part of a tour. Breakfast was good but the rooms were basic and needed new carpet and a paint job. The bathroom looked like something from an isolated mining camp.
The staff were very good and helpful.
The beds are the hardest I have ever experienced and friends told me the mattresses were stuffed with straw and had no "give".

Room Tip: Bring something to put on top of the mattress.
  • Stayed: January 2013, travelled with friends
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Thank ColinGMcA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 16, 2013

We were here in January 2013 as part of a tour group visiting the Ice Festival - Harbin's top attraction making this the peak time. The room was nice and comfortable with all the amenities you would expect except that the TV provided only Chinese channels - no CNN or BBC. But we were only there to sleep so no real problem. We did notice a few holes in the skirting board but didn't have any unwelcome guests. Breakfast was the usual east/west mishmash.

The only problem came when we tried to change some money. First denying they could do it, I pointed to the "exchange" sign. They then said they could only change US Dollars or Japanese Yen.

  • Stayed: January 2013, travelled with family
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 24, 2012

we stayed 3 nights at the milky way as part of a tour group....so could not tell how handy we were to the ice and snow festival...(something not to be missed ).......breakfast was satisfactory although mostly asian 7/11 shops not far away....down fall... the state of the carpet in the bedroom, it is a good job they provide slippers and the beds were the hardest I have ever slept on.
We found the staff to be very pleasent and helpful

Room Tip: ask for non smoking
  • Stayed: January 2012, travelled as a couple
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1  Thank Welltraveledtt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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