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Reviewed June 20, 2017

Last January, I came to the flight stop.

It is about 55 km from the airport and 11 km away from the city center.
The hotel is located in the new city center, not in the old city center.
Therefore, it is not favorable.

This hotel offers amazing service.

Service that is hard to see in China, Friendly and professional service.

Filipino singers perform in the lounge bar in the evenings, while Diamond Lounge serves as much as Macau Conrad, Breakfast Provides deluxe food.
The wines in the lounge were especially impressive.

concierge service was also excellent.

When I asked about the recommended tourist attractions for the remaining 3 hours, he introduced three planes without hesitation.
Desk manager, concierge, lounge manager, breakfast everything was perfect.

When I stayed at the hotel, I stayed in the suite, I really recommend it.
The price is cheap, the room is large, night view is also good.

The worst problem with this hotel is that all the taxi drivers in the neighborhood are all cheaters.

The problem with jinan city is very rural, so there is no consideration for foreigners, taxi drivers are not interested in English, prices are always different.

The hotel is willing to use the daily limousine service.

Room Tip: House keeper does not speak English well, use concierge or service call well
  • Stayed: January 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank iris3847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, 总经理 at Hilton Jinan South Hotel & Residences, responded to this reviewResponded June 23, 2017

Dear Guest,

Thank you for staying with us Hilton Jinan South Hotel & Residences. The hotel is located in Jinan South commercial and residential area, providing easy access to South Road of Second Ring Highway, which is conveniently connected to strategic locations including CBD, Jinan High-Speed Rail Station and High-tech Zone. JI LOUNGE is the only library-themed lounge bar in the town. Guests are welcomed to take in the peace and live music while taking a sip of our specially chosen fine wine. OPEN is providing deluxe breakfast spectacular views all at same time, while Executive Lounge is providing refreshment and customized check-in and check-out service. We are happy to know that you enjoyed your stay in our spacious suite that is fully equipped with convenient facilities. Guests could enjoy stunning views of the city in all guest rooms, suites and apartments, which feature French windows. It is thrilled that our team members were able to assist in making your stay enjoyable. Please do not hesitate to come to our lovely team members when you have any inquire. We are looking forward to creating another memorable travel experience to you with our service.

Daniel Alcaraz
General manager

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Reviewed June 13, 2017

The price-quality is extremly good. The staff was very professional and helpful. The rooms are spacious and very very clean. The Chinese restaurant on the 37th floor has an amazing view and the food is delicious. 2 thumbs up!

  • Stayed: June 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank kennethv60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, 总经理 at Hilton Jinan South Hotel & Residences, responded to this reviewResponded June 22, 2017

Dear Guest,

Thank you for staying with us Hilton Jinan South Hotel & Residences.
We are happy to know that we provided the foundation for memorable travel experiences to you with our service. Every room in the hotel is more than 46 square meters. Guests can enjoy beautiful views of the city in all guest rooms, suites and apartments that feature French windows. OPEN restaurant offers buffet of local cuisine Southeast Asian food and many other international delights, together with spectacular view. I already share your positive comments with all Team Members. We look forward to welcoming you back. Have a nice day!

Daniel Alcaraz
General manager

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Reviewed June 8, 2017

The people at the Hilton Jinan South exhibit a fresh enthusiasm; the team is newly hired for this newly opened hotel. They like their work and are proud to be a part of the Hilton Team. The result is service that is excellent even by Hilton Standards. The location is South of downtown and might not be the first choice for businessmen, tourists, or travelers. However the location is very good if you want to mix with modern middle class Chinese people. Next to the hotel is an upscale shopping mall, named "Grand Heights". Behind the hotel are two public parks, one of which is rather long and extends, like a snake, off toward the mountains. At the shopping mall you can shop for yourself and observe Chinese people shopping. There is an indoor ice rink, which for 60 CNY I skated for 1 hour; outside the temperature was pretty hot. The park attracts many local people who fly kits, practice Tai-Chi, and play with "Chinese Yo-Yos" that fly about, choreographed by each individual player, humming all the time. Then too, you can just take a walk in the park, and wander through other residential and business areas. The Jinan South is my favorite hotel in China: 1) the service from the staff; 2) the location which allows me to rub elbows with the rising middle class of China; and 3) Hotel facilities, reliably attractive and delicious food.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Marty C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, 总经理 at Hilton Jinan South Hotel & Residences, responded to this reviewResponded June 14, 2017

Dear Guest,

Thank you for staying with us Hilton Jinan South Hotel & Residences.
We are thrilled that you enjoyed your experience in out hotel and that you enjoyed our location. The hotel is located in the Jinan South commercial and residential area, providing easy access to Grand Heights Shopping Center - Elite City for great shopping, dining and entertainment. It is also near South Road of Second Ring Highway, which is conveniently connected to strategic locations such as city center, Jinan High-Speed Rail Station. It is awesome that our Team Members managed to make you feel cared for, valued and respected. I already share your positive comments with all Team Members. We look forward to welcoming you back. Have a nice day!

Daniel Alcaraz
General manager

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Reviewed June 1, 2017

We've stayed at a lot of hotels and this was by far the nicest hotel visit ever. Everything from the room to the restaurants and especially the staff was incredible.

I would like to give a special thanks to Loro Chen and the entire staff for their helpfulness and very kind treatment we received.

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Travel_Chooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, 总经理 at Hilton Jinan South Hotel & Residences, responded to this reviewResponded June 11, 2017

Dear Guest,

Thank you for staying with us Hilton Jinan South Hotel & Residences.
It is awesome to know that we were able to assist in making your stay enjoyable. We always keep trying to provide the foundation for memorable travel experiences and to value every guest who walks through our doors. I already share your positive comments with all Team Members. We look forward to welcoming you back. Have a nice day!

Daniel Alcaraz
General manager

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Reviewed May 8, 2017

The wife and I stayed at the Intercontinental (city center, formerly Crowne Plaza, and it felt it) before staying here, and boy did we wish we had stayed here earlier instead. Not that the Intercontinental was bad, it was alright, aside from being a bit older and somewhat noisy in the morning - lower floors, busy city center - the Hilton was just a level above in both presentation and service.

Lobby's on the 35th floor and the lounge a floor below, which served wonderful food/snacks and drinks at night. Guest rooms are around the same elevation, offering a good bird's eye view of the city. The buffet breakfast was pretty standard for hotels around the same caliber, ok selection and food, everything seemed clean but nothing to wow about. If hotel food isn't your forte, there's a pretty big shopping mall next to the hotel, probably a few dozen restaurants spread across a few floors.

Highly recommended for those looking to stay away from the crowded and noisy city center.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank knchen2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, 总经理 at Hilton Jinan South Hotel & Residences, responded to this reviewResponded May 11, 2017

Dear Guest,

Thank you for sharing your impressions of Hilton Jinan South Hotel & Residences.
We are thrilled that we were able to assist in making your stay enjoyable and that you had a great experience in our Executive Lounge. It is lovely to hear that you enjoyed the beautiful view of the city in your room. In terms of breakfast, we provided a wide range of breakfast items following the Hilton Standard. However, we will be working on improving it further in the future. We look forward to welcoming you back. Have a nice day!

Daniel Alcaraz
General manager

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