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All reviews carrefour supermarket minutes walking early check executive club ironing board and iron what impressed me most roller blind middle road comfortable beds hotel location food street nice city high floor comfortable stay easy access staff service short visit
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Reviewed May 25, 2016

Pros and cons:
Pros:
Good location, friendly staff, spacious room with nice bedding, early breakfast from 6 am.
Cons:
1. Restaurant:
-Sticky tile floor and very dirty carpet.
2. Guest room: Be aware of wet floor. No bare foot.
-Water leaks out from shower recess. Perhaps more than one floor mate should be provided before totally redesign the shower recess.
- Too much stain on carpet.
3. I was over charged to airport by the taxi specially arranged by Hotel. Technically faulty meter I guess. Do not trust “pay by meter”

  • Stayed: May 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank CRMA1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnQingdao, Public Relations Manager at Holiday Inn Qingdao City Centre, responded to this reviewResponded May 26, 2016

Dear CRMA1950,

Thank you for staying at Holiday Inn Qingdao City Centre.

We are very delighted to receive your sincere comment at the first time. Thank you very much for the recognization on our location, friendly staff and breakfast, etc.

Based on your feedback, we are also very sorry to hear that some of aspects are not exceeding your expectation during your stay. We do appologize for any inconvenience that may caused to you. Hotel management will strictly focused on them accordingly.

Being our valued guest, we are responsible for providing a most pleasant and comfortable environment for each guest. We will keep ongoing and do more whatever we can.

Once again, thank you very much for your concern and support. Looking forwarding to welcoming you back soon.

Kind regards,

Maggie Zhang
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2016 via mobile

We found this Holiday Inn great value for $$$. Rooms were clean and kept tidy, they were spacious enough and the beds were super comfortable. We did not eat here or order room service because you are surrounded by amazing eateries that serve the freshest and finest food that Qingdao has to offer (and it's so cheap). Do yourself a favour and buy a bag of Tsingtao beer and a couple of straws (can't go wrong)
Finally, there is a front desk attendant here who is wonderful. Her name is Riki and her English is faultless - she is warm, patient and extremely helpful with local tips and info. She's a legend.

Stayed: May 2016, travelled with friends
Thank axeloser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnQingdao, Public Relations Manager at Holiday Inn Qingdao City Centre, responded to this reviewResponded May 24, 2016

Dear axeloser,

Greetings from Holiday Inn Qingdao City Centre.

On behalf of hotel management team, we are very delighted to welcome you to stay at our hotel. We are quite happy to see that you are very satisfied with our hotel location, service and staff. Being our valued guest, we are responsible to create a very comfortable environment by excellent location and hospitality service, either you are coming for business trip or leisure travel.

Looking forward to welcoming you back in the near future and hope to be able to serve you better at here.

Yours sincerely,

Maggie Zhang
Marketing Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 2, 2016

This is a great hotel to choose if you are on a budget and that is the exact reason we choose it. Overall, it was OK but nothing special. The rooms are quite small but have comfy beds. It really depends what you are looking for. The location is down a side street, nothing picturesque but only a short walk to the main street and about 10 minutes walk to the waterfront.
The fitness centre was good with new equipment, so that was an added bonus.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnQingdao, Public Relations Manager at Holiday Inn Qingdao City Centre, responded to this reviewResponded May 4, 2016

Dear Lauren S,

Greetings from Holiday Inn Qingdao City Centre. Meantime, we do appreciate for your sincere comments you have forwarded to hotel at the first time. We are very happy to see that you are satisfied with hotel location, as even our bed and fitness center. Yes of course, our hotel is well located, only a 10- minutes walk to the May Forth Square and seaside.

We would highly recommend that Holiday Inn Branded Hotel is very focusd on guests' comfort, so one of our special features is the Bed and Pillow. We have both Soft and Hard Pillow, as well as several kinds of healthy pillows for your different choice.

We are sincerely looking forward to welcoming you back soon in the near future and hope to be able to serve you better at here.

Kind regards,


Maggie Zhang
Marketing Communications Manager
Holiday Inn Qingdao City Centre



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Reviewed April 25, 2016

This Hotel is a well-oiled machine. The check-in didn't take more than 3 minutes, performed by smiling and efficient front-desk staff. The room is spacious and it feels welcoming and comfortable. The room offers all you need during a short but busy trip - iron, safe, water, electric kettle, bathrobe, enough wooden hangers for suits and shirts. I stayed in Room 2122 for 2 nights, and the floor was very quiet. Breakfast starts at 0600 am, which is very convenient for those who want to have an early start and avoid the morning traffic. It's a plenty of food, mainly Chinese dishes. They have a couple of vegetarian options. And plenty of pastries. The special mention goes to the Croissants, really delicious indeed!
Checking-out on a Friday morning at 0830, there was a waiting line, of course. But it took the staff no time to clear it.
If I have to find a negative point, I would say they must upgrade their WiFi and equip each room with individual routers to offer a super-fast Internet.

Room Tip: The higher the room, the more spectacular the view while taking a shower!
  • Stayed: April 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank HkgAlj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnQingdao, Public Relations Manager at Holiday Inn Qingdao City Centre, responded to this reviewResponded April 27, 2016

Dear alainlejalle,

Thank you for chooing Holiday Inn Qingdao City Centre as your priority hotel to stay. And also thank you very much for sharing with us your feedback at your first time. We are quite delightful to see that you are very satisfied with our hotel operations and staff service.

Our hotel is a well located, mid-scaled international branded hotel in Qingdao, which is very convenient for both business traveller and leisure tourist. Being our respectable guest, we will continously provide a more satisfied and comfortable environment in future.

Regarding the comments you mentioned the in-room WIFI, yes fore sure, we will take proper actions to monitor or even upgrade the system step by step.

Last but not at least, we are sincerely looking forward to welcoming you back in the near future.

Yours sincerely,

Maggie Zhang
Marketing Communications Manager
Holiday Inn Qingdao City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2016

You could hardly ask for a better location in Qingdao. The City Center Holiday Inn is within walking distance of some good restaurants, a Starbucks, and shopping. The service at the hotel is top-notch, better than many other five-star hotels I've been to in China. The staff all speak very good English and are eager to help. The breakfast buffet is quite nice, with a large variety of food, and the executive lounge is comfortable. My biggest complaint is that, for the price, the room is very small. One wall of the bathroom is glass and looks right onto the bed, so that in the morning if you shower you'll disturb anyone who's still in bed.
As a side note, I also wish hotels in the IHG group would bar children from the executive lounge. I pay extra money for the privilege of having a quiet place to relax and do my work. However some Chinese guests feel it's entirely appropriate to let their kids run around in the lounge, playing in the happy-hour snacks, and making all kinds of noise.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ted M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnQingdao, Public Relations Manager at Holiday Inn Qingdao City Centre, responded to this reviewResponded April 27, 2016

Dear guest Ted M,
Dear alainlejalle,

Thank you for chooing Holiday Inn Qingdao City Centre as your priority hotel to stay. And also thank you very much for sharing with us your feedback at your first time. We are quite delightful to see that you are very satisfied with our hotel operations and staff service.

Our hotel is a well located, mid-scaled international branded hotel in Qingdao, which is very convenient for both business traveller and leisure tourist. Being our respectable guest, we will continously provide a more satisfied and comfortable environment in future.

Regarding the comments you have forwarded to us, we do apologize for any inconvenience may caused to you. For the room type issue, actually we have many kinds of guest rooms, whic you can choose the most comfortable style when you make reservations. For the issues of kids noise in Executive Club Lounge, for sure, we will ask related department to highly focus on it and do our best to reduce the noise to other guest.

Last but not at least, we are sincerely looking forward to welcoming you back in the near future and hopefully you can enjoy a more satisfied experience at here.

Yours sincerely,

Maggie Zhang
Marketing Communications Manager
Holiday Inn Qingdao City Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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