We travelled as a family of 4 and stayed at this hotel whilst visiting the Yungang Grottoes and the Hanging Temple in Hunyuan County.
As it was off season, and we arrived late in the evening, the hotel was very quiet and check in was a breeze with our guide. Unfortunately once our guide left us, communication became extremely difficult as most of the staff could not speak English. However, whilst communication was difficult, the staff were extremely helpful trying to answer our questions and even when we gave up ordering room service, the reception staff came up to our rooms with a menu to help us order which was most appreciated. This was not requested and I was most impressed by the initiative taken by the various staff to help us order our meals. Perhaps they were short staffed; unfortunately our meals took close to 2 hours before our room service order was totally filled. It was nice but after waiting for close to 2 hours somehow your appetite becomes quite suppressed when you are tired and it was close to 1.30am before our order was finally delivered.
The room was comfortable and well appointed. Unfortunately the carpet was soiled which gave the impression that cleanliness was not ideal. Perhaps they should not use light coloured carpets in their rooms.
The buffet breakfast was rather ordinary with mostly Chinese breakfast dishes. The biggest detraction for us was the fact that the guests did not seem to observe “no smoking” signs and smoked as they wished in nearly all the public areas including the lifts which was most annoying.
As the restaurant close very early 8.45 pm we had to order room service again however this time it only took 30 minutes before food arrived!
Overall an average stay but I was told that its the best in Datong.
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