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All reviews washing machine tianfu square rice cooker massage room full kitchen bedroom suite home away from home kitchen area carrefour supermarket dining table swimming pool great view of the city excellent stay shopping mall steam room last stop jinjiang hotel
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Reviewed October 9, 2018 via mobile

You get a nice city view from the 31st floor! The room has all the facilities you need such as cook top, washing machine & dryer etc. It has a lovely breakfast restaurant on level 7. Their is an attached coffee shop in the foyer and a walkway access to a mall, which has 5 levels, with restaurants and a liquor shop plus more! The hotel is a slow 10 minute walk to Tianfu Square and metro station. Bright and modern, with all the comfort things you need and Good value for money! The staff are friendly with most having limited English language communication skills! The gym & pool are fantastic! Highly recommend!

Stayed: October 2018, travelled as a couple
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Icyna, Manager at Fraser Suites Chengdu, responded to this reviewResponded October 10, 2018

Dear Mark P,

Thank you so much for this wonderful review and for recommending us here on TripAdvisor. My team and I are so happy that we have given you a wonderful stay experience. We do hope to have you back again soon.

Your Sincerely,

Reginald Wang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2018 via mobile

It is a great hotel. And we all had fun at the birthday party. Specially thanks to LUKE AND VEAR. They helped us decorate the room. They did provides a very high quality services! Definitely will come back.

Stayed: October 2018, travelled with friends
Thank DanniW63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Icyna, Manager at Fraser Suites Chengdu, responded to this reviewResponded October 8, 2018

Dear DanniW63,

Thanks for staying with us and having a exceptional birthday party. We are so happy you really had great experience and thank you for your vote of confidence. Love to have you back again in the near future should you travels bring you to Chengdu again.

Your Sincerely,

Reginald Wang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018

I stayed at this hotel with my family during our vacation to Chengdu. It was one of the nicer hotels I ever stayed in. The rooms are huge and extremely comfortable, and the suite style offers plenty of room for a family of 4 - it was an ideal way to be in the same room but still have enough privacy (2 bedrooms). Common areas and bedrooms are all very comfortable. Pool is beautiful and gym is great! The breakfast at the restaurant was delicious (I would book to include breakfast online in advance; the rate is better) - so many options that were changed daily. The staff was also exceptional, going out of their way to assist us with things as basic as providing extra water, all the way to helping us book a driver for a tour to providing dining recommendations. Gabriel and Michael in particular went out of their way to ensure we had a pleasant stay and had any assistance we needed which was appreciated as it was my parents' first visit to China. Location was good - 5 minutes to the metro, easily walkable (within 2 miles) to Tianfu Square, People’s Park, Wide & Narrow Alleys (Khuan Zhai), Jingli Ancient Street, Waterfront walkway, shopping street and much more. I believe it to be good value for the money, and would recommend a stay here.

  • Stayed: September 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank BudgetBackpacker_TA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Icyna, Manager at Fraser Suites Chengdu, responded to this reviewResponded October 7, 2018

Dear BudgetBackpacker_TA,
Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities and location. Thanks for your vote of confidence and we look forward to your return visit.

Your Sincerely,

Reginald Wang

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Reviewed October 1, 2018

Very efficient staff; spacious and clean apartment; great views. Perfectly located in walking distance of city center and plenty of restaurants and shops. The breakfast (buffet) was a bit disappointing: few Western dishes and even the Asian dishes were not of the best quality.

  • Stayed: September 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank IvoFromBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Icyna, Manager at Fraser Suites Chengdu, responded to this reviewResponded October 7, 2018

Dear IvoFromBelgium,

Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities, we will be continuously improving on breakfast. We look forward to your return visit.

Your Sincerely,
Reginald Wang

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Reviewed September 30, 2018 via mobile

We travelled to China as a family group of 24 and stayed at the Fraser Suites Chengdu for 3 nights. The hotel exceeded our expectations on all accounts. The staff were excellent to deal with and couldn't have been more helpful, they spoke enough English to communicate with ease and went above and beyond to make sure we had everything we wanted and needed. The rooms were beautiful with all essential facilities including washing machine/drier/cooker/fridge freezer. The restaurant was spacious and comfortable and the breakfast had a wide variety of food to suit all tastes. We were accommodated with a late check out for our whole group and had access to a lounge area to gather on our last evening. There is a coffee shop in the hotel lobby and it is central to walk to shops, markets and supermarkets. I would highly recommended a stay at this hotel.

Stayed: September 2018, travelled with family
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Icyna, Manager at Fraser Suites Chengdu, responded to this reviewResponded October 1, 2018

Dear Amy H,,

Thank you so much for your wonderful review on you stay at Fraser Suites Chengdu. We are so happy that you and your family were satisfied with your stay and found our services exceptional. We do hope to have you back again one day.

Your Sincerely,

Reginald Wang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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