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1 - 6 of 488 reviews
Reviewed December 18, 2017

Nice hotel, good breakfast and nice people. Supermarket opened 24h 200 meters. Many restaurants around. The center is only ten minutes far by taxi from the hotel (around 8000 cop). Some beaches 500 meters.

Stayed: December 2017, travelled on business
Review collected in partnership with this hotel
Thank Fabrice187175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelindaCueto, Gerente at Hotel Barlovento, responded to this reviewResponded December 27, 2017

Dear Fabrice187175;

Thank you so much for this detailed comment about our services on TripAdvisor. It is very good to know that the service and hospitality of our team members were pleasant for you.

It was a pleasure to have you with us in our hotel that will also now be known as your home away from home in Cartagena! Thanks again,

Regards,

Belinda Cueto Sarmiento
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 7, 2017 via mobile

This hotel has a wonderful staff and amenities. It is located near bus routes and I had no difficulty navigating the city with public or Uber transportation. My only criticism of the room was the bed which was much more firm than I would like. Otherwise, comfortable, clean, and an excellent breakfast. I definitely enjoyed it.

Stayed: December 2017, travelled solo
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelindaCueto, Gerente at Hotel Barlovento, responded to this reviewResponded December 27, 2017

Dear Guesst;

Thank you so much for your detailed comment about our services. It is very good to know that the service and hospitality of our team members were pleasant for you. We apologize if you had inconvenience during you stay, our hotel is being renovated

We hope that in a future trip to Cartagena, you will give us another opportunity to welcome you to our hotel, and hopefully provide you with a much more positive experience. Please do not hesitate to contact me for anything that you need!

Regards,

Belinda Cueto Sarmiento
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2017

Not impressed at all With this hotel or the staff. The room was rather small and can be described as adequate at the most. Renovation going on in the hotel from 0700-1900.
also a very noisy street With lots of Construction.

Room Tip: Stay away from this hotel. I was meant to stay for 6 nights but changed hotel after the first night
  • Stayed: December 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Gerald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelindaCueto, Gerente at Hotel Barlovento, responded to this reviewResponded December 7, 2017

Dear Gerald T

Thank you for taking the time to share your experience at our Hotel. Our major purpose is to offer a warm and friendly service in order to exceed our guest expectations. Please do accept our apologies on behalf of Barlovento Hotel for not doing so, and if you had inconvenience during you stay, our hotel is being renovated

We really appreciate your valuable feedback.

At Barlovento we love having you here!

Sincerely,

Belinda Cueto Sarmiento
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 24, 2017

Customer service is good. The hotel is under construction which was not told to us upon booking and there is no cancellation. Also the rooms are very small and the bathrooms are even smaller. It is in a great location.

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank stephanpadil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelindaCueto, Gerente at Hotel Barlovento, responded to this reviewResponded December 4, 2017

Dear stephanpadil;

Thank you so much for your detailed comment about our services. It is very good to know that the service and hospitality of our team members were pleasant for you. We apologize if you had inconvenience during you stay, our hotel is being renovated

We hope that in a future trip to Cartagena, you will give us another opportunity to welcome you to our hotel, and hopefully provide you with a much more positive experience. Please do not hesitate to contact me for anything that you need!

Regards,


Belinda Cueto S.
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 19, 2017

The staff was very helpful and pleasent to deal with for the duration of the stay.

Wifi is a little weak. I could log on with my cell but the laptop would not allow me to log-on for some reason.

The location is in the commercial section. So there are plenty of things within walkable distance. We ate dinner in the area all 3 nights.

Breakfast is complimentary and our return flight was really early and they prepared a simple box breakfast for us to take. It was thoughtful. We did not eat lunch or dinner in the hotel but the food looked really good.

The hotel is doing a renovation which we did not realize. Also, if anyone is unable to do stairs this is not the place to stay since there is not an elevator available from the ground floor. Also, the pool is really tiny but we saw people enjoying it. There is a short walk to the beach so we opted to do there instead.

For the price point this is an awesome hotel and would return in the future.

Room Tip: Ask for the lower number rooms on the floor. The view is a little better.
  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank grandyosecreations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelindaCueto, Gerente at Hotel Barlovento, responded to this reviewResponded October 21, 2017

Dear Guest,

We are very grateful for you excellent comment on TripAdvisor, and are pleased to know that our efforts helped to exceed your expectations. Your feedback are very valuable to us and motivates us to continue taking care of every detail of our hotel, with the most important being the warmth and attention of our team to ensure the satisfaction of our guests.

We hope that in your next trip to Cartagena, you will choose us and give us a new opportunity to demonstrate our changes

Have a good day.

Belinda Cueto Sarmiento
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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