So we weren't enamoured. Having paid around £100 a night for a double room, we were not expecting a practically windowless room that backs into reception. Unless you want staff/guests peering in the room, you have to keep the internal window closed. But that doesn't mean you don't get the sound - of breakfast being laid up, staff chatting, guests coming and going, lobby music.
when we arrived there were a number of issues with our room, and we were not delighted to be paying to effectively sleep in the entrance hallway. while the staff (once they had finally decided to acknowledge our arrival) tried hard to fix the issues in the room, we really wished we'd saved our money and booked elsewhere.
Am sure if you're booking one of the better rooms you'll be treated a bit better and have a better experience, but as standard double occupants we felt like poor cousins (even for £100 a night). We were relieved to leave following more shoddy service on checkout.
- Official Description (provided by the hotel):
- The Santo Toribio Boutique Hotel is located at the heart of the walled city of Cartagena de Indias, declared a World Heritage Site since 1984. A beautifully restored home for a new generation of world travelers that preserves the Caribbean magic behind its doors. Its 8 room color blended HOTEL DESCRIPTION scheme was inspired by the city’s history and some of its important personalities combining local culture and modern service requirements. It is the perfect place to spend magnificent days and nights.Located in a privileged and safe area, it is the perfect choice for travelers who enjoy wandering down ancient alleyways leading to nearby squares, iconic parks, historically significant sites, restaurants and bars.Every room has a special name, evoking characters that are part of the local culture giving them a special tribute through photographs captured by a well-known Colombian artist.The hotel features a wide range of on-site facilities including pleasant walkways surrounded by vertical gardens, a rooftop solarium and outdoor jacuzzi, bbq area, kitchen, a swimming pool on the ground floor, dining areas in small patios, music and bar with a special screen for enjoying Cable sporting events.Begin your day in Caribbean style with local flavors served at breakfast (included in the fee). Room service, prepared by our expert chef, offers a distinct variety of land and sea food for an unforgettable dining experience.We provide reliable vehicle transport to and from the airport as an additional service, as well as tour guides, historic sites guided tours, arrangements for beach days or visits to the Rosario Islands. Our Special Plan additionally offers room arrangements for romantic nights and focused massage sessions for total relaxation.DOUBLE CELLAR ROOMA refurbished wine-cellar room on the underground floor is ideal for those who wish for complete privacy as it offers guests a space away from public areas. Total area of 17 sqm.DOUBLE ROOMA classic room on the first floor, near the reception and public areas. Average Area 15 sqm.SUPERIOR DOUBLE ROOMLarger rooms with windows opening up into balconies on the first and second floor, give a better view of the inner hotel areas, gardens, pool, neighboring roofs and Caribbean blue sky. Area average 18 sqm.DOBLE DELUXE ROOMThe brightest and most spacious room, 20 sqm, with balconies facing the inner gardens right by the terrace area, with desk space and room for a third guest, if so required.Each room has a King size bed with high resting mattresses and pillows, reading lights, air conditioning, ceiling fans, bathrooms & showers, hot water & bathrobes, closet with shelf-space and safety box, Wi-Fi, interactive TV, minibar and room service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Travelocity.ca, HotelQuickly and getaroom.com so you can book your Hotel Santo Toribio reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.