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Reviewed June 17, 2018

Nice place along the water. Was fortunate to have top floor with view of convention hall and Ocean. 3 elevators make all 8 floors tolerable. Lobby & other areas under renovations but not in the way of good service by courteous hotel employees. Room was clean, beds comfortable & modern bathroom. Pool area is a plus. Not overcrowded, heated pool and good lunch menu. Dog friendly, close to food trucks, boardwalk and music bars. I will return

Room Tip: Higher floors facing east offer great ocean views
Stayed: June 2018, travelled with family
Thank blazer872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jose A, Manager at Berkeley Oceanfront Hotel, responded to this reviewResponded June 19, 2018

Good morning blazer872,
Thank you for the kind comments about our hotel and staff, we thank you for your candid comments on your experience with us and our growing city. It looks like we just fell short of a five star experience with you, we will be working on making that our goal for your next stay. Thank you for staying with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 15, 2018

The wedding was absolutely amazing and the reception buffet was great. The hotel could have had a few small amenities for people who traveled. The pool was awesome & location just beautiful but just something for breakfast would have helped but overall everyone had a great time

  • Stayed: June 2018, travelled with family
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Review collected in partnership with this hotel
Thank pattyrudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann A, General Manager at Berkeley Oceanfront Hotel, responded to this reviewResponded June 16, 2018

Thank you for your review! We are delighted that your experience was positive and we do have breakfast available everyday now. We appreciate your feedback!

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Reviewed June 14, 2018

Good venue for a wedding. Rooms were good. Food and drinks were good. A good time was had by all. A great location. Easy access to the boardwalk and the beaches. There were many attraction in the immediate area.

  • Stayed: June 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank bvalerie2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann A, General Manager at Berkeley Oceanfront Hotel, responded to this reviewResponded June 16, 2018

Thank you for your review! We are delighted that your experience was positive. We look forward to seeing you again in the near future!

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Reviewed June 12, 2018

We arrived at the Berkeley Oceanfront Hotel and were immediately impressed by the lobby and the friendliness of the staff especially Jose the bellman. The rooms are beautifully appointed and looked even nicer than the photo attached. Bigelow amenities!! We had 4 rooms altogether and all of us were very pleased the heated pool on a 64 degree day was a very welcome touch!!

Stayed: June 2018
Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann A, General Manager at Berkeley Oceanfront Hotel, responded to this reviewResponded June 13, 2018

Hello George,

Thank you for your review! We are delighted that your experience was positive and you were able to enjoy the pool. We look forward to seeing you again in the near future!

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Reviewed June 12, 2018

Listen, if this place were 50 or 100 a night, I'd say it's great. The rooms are clean. Our room with two queen beds was huge. And it's right near the beach.
BUT. For over 300 a night, this is a huge disappointment. There are basically no in room amenities to speak of (you pay extra for an in-room fridge, there's no coffee maker, etc), and things were broken and took forever to repair (ac, shades). Our keys kept mysteriously not working. There's not even a minibar, weirdly enough.
It seemed like 90% of the front desk staff were people here on work visas who didn't speak much English and hadn't had much training, leaving the 1 person who knew anything to do everything.
No one even offered to help with our bags, or explained that there is coffee in the mornings, or really...told us anything. The place just seems horribly mismanaged.
Also, having not enough parking is just crazy, and makes a non-luxury experience even more stressful.
NOT WORTH THE MONEY.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
3  Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann A, General Manager at Berkeley Oceanfront Hotel, responded to this reviewResponded June 12, 2018

Hello Amanda,
It is never our intention to have our guests leave dissatisfied. We are continuously working on upgrades to the hotel and the overall guest experience. I do wish that you would have reached out to a manager during your stay so that we could have rectified the situation before you left the property.
We do hope that you would be willing to give us another chance, please reach out to me personally so that we can ensure we can exceed your expectations moving forward.

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