We stayed here on the recommendation of a friend. Small family-owned hotel, just a few blocks from the waterfront and restaurants. Attractive lobby with plenty of seating and decent WiFi. Clean and comfortable rooms with good air-conditioning. Breakfast was $5 per person and it was delicious and plentiful, with organic orange juice and bananas from the owner's farm in the highlands of Santa Cruz Island. You can get plenty of cold bottled water at the little store two doors from the hotel. To the left and then to the right around the corner is Lava Flash, where you can get excellent laundry service at a reasonable price.
The desk staff is courteous and speaks some English but could use a little customer service training. We were put on the second floor and going up the steep old stairs was a challenge for someone 50+. We had met Sra. Aguirre the owner and when she realized where we were she changed our room immediately with apologies to us and strong words to the clerk on the policy of putting older guests on lower floors. If you have a problem you can't get resolved she is usually downstairs in the mornings in the dining area with her daughter and grandchildren. Her English is limited but her daughter does speak some. All in all it was an excellent stay.
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- Also Known As:
- Hotel Espana Galapagos Islands/Puerto Ayora, Santa Cruz