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12 - 17 of 66 reviews
Reviewed October 22, 2010

I can not describe the service. We were pleasantly surprised when we walked in but from the moment we got to our rooms it was terrible. Things were dirty, there were no towels, not toilet paper, the air con, fridge and television did not work. We reported the problems 3 times to reception and then went down stairs. The reception staff were hopelss at assisting me, and my partner had to come down to get some sort of response. We were changed to another room, which again had poor cooling, the fridge did not work as the power cable was broken. This time they played with the cable to make it work and it was extremely unsafe.

The hotel is also situated so far from the beach and is quite a walk- especially when they run out of beach towels and you have to walk back. On both days we decided to go to the beach there were no towels left and the guy had no idea when he would get more, he didn't even seem to care. The beach space is also quite small for the volume of people there.

The meals were inclusive but were absolutely horrible. We tried dinner there once and it actually made us ill. We also tried the breakfast which was horrible. The food was bland and the same every day we checked; we ended up eating elsewhere each day for ALL our meals.

I would never stay here again and never recommend this hotel to anyone on any budget!

  • Stayed: October 2010, travelled as a couple
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11  Thank evo6chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2010

Rooms we received were very dirty, bedrooms not cleaned at all. No towels in the rooms, terrible smell. A lot of Egyptian guests - they had their own restaurants and one swimming pool (bigger) only for them. We - non Egyptian guests had only small swimming pool for us. Hotel supposed to have 3 swimming pools - somehow there are only 2. Meals each day the same, sometimes there was no choice of drinks during meals - in All Inclusive offer. Hotel was cleaned (corridors) only once during our weekly stay. There were cockroaches in the hotel.
Terrible place to saty!!!

  • Stayed: July 2010, travelled with friends
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7  Thank JoankaWroclaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 15, 2009

The hotel itself is quite basic not anywhere near as luxurious as some of the amazing 5 star hotels in the area, this however is reflected in the price since it is very cheap.

The staff are always happy to help and the rooms are spacious and clean.

The food is quite basic but since its so cheap to stay there you can experince the local restaurants which serve delicious inexpensive food.

It isn't right in the hub of the city but taxis are cheap and the city is too hectic to stay in anyway. The location is 5 mins from the airport which is a relief when you arrive/leave and only 10 mins from the new marina which has an excellent night life.

  • Stayed: March 2009, travelled with friends
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3  Thank sabBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2017 via mobile
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Stayed: August 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 29, 2017 via mobile
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Stayed: July 2017, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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