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Reviews (6,241)
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5,289
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All reviewsmr fouquetgala nightthe executive loungeturquoise restaurantsky pooloperations managerdeluxe roomthe salt water poolmain restaurantwalk in wardrobelow keya la carte restaurantslobby barfishthomson reppool waitercold towels
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Reviewed December 11, 2017

Another great holiday at PLR.seven days without seeing a cloud although sometimes a little breezy.As usual the food was great in the Turquoise Restaurant and we enjoyed the Italian as well.No problems with sunbeds always some available.Too many good staff to mention all very good.Met some old friends and new ones as well.Getting ready for our next visit.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded December 14, 2017

Dear Jane A,
Thank you so much for your review about Premier Le Reve, we are delighted to see that you enjoyed another wonderful stay with us! We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!
We look forward to welcoming you back in the future!
With Warm Regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 10, 2017

We have just returned from this fab hotel after a two week holiday. I seriously cannot understand anyone complaining about this place. Food was great, alcohol was better than most Egyptian hotels, staff were amazing and the atmosphere was so relaxing. Anyone mentioning children were not at this hotel as it was adult only !
People complaining about this hotel do not deserve to be holidaying here as they obviously cannot be satisfied. Please book as you not be dissappointed.. I can recommend to everyone looking for quality and tranquility.

Stayed: November 2017, travelled as a couple
3  Thank cariad72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded December 14, 2017

Dear cariad72,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 10, 2017 via mobile

Stopped here the 1st week fo December, lovely temp of 27 deg. The room & bathroom are an excellent size, I did think the pillows where a bit hard and I couldn’t just get them right, but as my wife said I should of said something, but TBH it happens in other hotels.

There was enough sun beds just, but they where not enforcing the rule of 2 hours & remove towels. I would suspect at a busier time it may be difficult to get a bed. Nice touch was there was a umbrella for each double sunbed. The pool side service was excellent & generally already had your drink. They also gave everyone two bottles of water first thing in the morning.

Food was excellent from the buffet, to the Italian & Chinese. We did not pay extra for the Japanese or Indian, didn’t feel the need to.

Staff was always friendly & attentive.

Another minor negative & again this happens in other hotels. Men had to wear long trousers in the restaurants which I do not have an issue with, however why can women where shorts or 3/4, doesn’t make any sense.

We had a minor issue with the WiFi in our room, the IT manager came & installed another booster which resolved the issue. The speed of the internet is slow, but you do get coverage all over the hotel.

Overall would definitely come again and as I said I am really nit picking on the above minor issues!!

Stayed: December 2017, travelled as a couple
Thank Johnsupport1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded December 10, 2017

Dear Johnsupport1969,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 10, 2017

This was our first visit to PLR and as many, many reviewers have previously stated, the hotel is absolutely top quality throughout. If you want to relax, chill and have a thoroughly peaceful time this should be the hotel for you.

Without covering old ground, the stand outs for me were the service, food (especially gala night and the a la cartes), cleanliness and the general attitude of all the staff there.

Improvements? Small ones only - improve toilet signage around the hotel, more ladies toilets by the pool, a more 'adult' cereal choice for breakfast and the biggest one for me, stop all smoking inside the hotel (sorry you smokers!)

Can't wait return in 2018.

Certainly not the cheapest but great value for money. Go and see for yourself you will not regret it.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank WakefieldKurt039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded December 10, 2017

Dear WakefieldKurt039,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 9, 2017 via mobile

This was mine and my daughters second visit and can not fault the hotel. The staff are amazing and the rooms even the standard rooms are well equipped with plenty of space. The staff are a credit to this hotel and all remembered us. Special mention to Carlos round the pool who keeps you hydrated all through the day. Abdo in the towel hut, so friendly and helpful, always on hand to turn sunbed to face the sun. Amir in the lobby kept us well stocked up on our drinks, didn’t even need to ask for them they just kept coming. He works tirelessly in the lobby clearing glasses and re stocking as he goes and always has a smile on his face and time for a quick chat without keeping guests waiting. And not forgetting the reception and management always on hand and friendly and dealt with any thing so speedily. X

Stayed: December 2017, travelled with family
1  Thank Krog20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded December 10, 2017

Dear Krog20,
Thank you so much for your review about Premier Le Reve, we are delighted to see that you enjoyed another wonderful stay with us! We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!
We look forward to welcoming you back in the future!
With Warm Regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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