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“excellent service”

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Premier Le Reve Hotel & Spa (Adults Only)
Ranked #2 of 222 Hotels in Hurghada
Certificate of Excellence
Reviewed 11 December 2017

Recently returned from our second visit to this excellent hotel and already looking to go back. All the staff worked really hard to look after you. Beach waiter Mohammed Noby worked hard to keep you comfortable on the beach. Ann & John

Room Tip: Pool or sea view rather than garden view
See more room tips
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank johnchristian999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 5 weeks ago

Dear johnchristian999,
Thank you so much for your review about Premier Le Reve, we are delighted to see that you enjoyed another wonderful stay with us! We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!
We look forward to welcoming you back in the future!
With Warm Regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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72 - 78 of 5,705 reviews

Reviewed 11 December 2017

Another great holiday at PLR.seven days without seeing a cloud although sometimes a little breezy.As usual the food was great in the Turquoise Restaurant and we enjoyed the Italian as well.No problems with sunbeds always some available.Too many good staff to mention all very good.Met some old friends and new ones as well.Getting ready for our next visit.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 5 weeks ago

Dear Jane A,
Thank you so much for your review about Premier Le Reve, we are delighted to see that you enjoyed another wonderful stay with us! We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!
We look forward to welcoming you back in the future!
With Warm Regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

We have just returned from this fab hotel after a two week holiday. I seriously cannot understand anyone complaining about this place. Food was great, alcohol was better than most Egyptian hotels, staff were amazing and the atmosphere was so relaxing. Anyone mentioning children were not at this hotel as it was adult only !
People complaining about this hotel do not deserve to be holidaying here as they obviously cannot be satisfied. Please book as you not be dissappointed.. I can recommend to everyone looking for quality and tranquility.

Stayed: November 2017, travelled as a couple
3  Thank cariad72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 5 weeks ago

Dear cariad72,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017 via mobile

Stopped here the 1st week fo December, lovely temp of 27 deg. The room & bathroom are an excellent size, I did think the pillows where a bit hard and I couldn’t just get them right, but as my wife said I should of said something, but TBH it happens in other hotels.

There was enough sun beds just, but they where not enforcing the rule of 2 hours & remove towels. I would suspect at a busier time it may be difficult to get a bed. Nice touch was there was a umbrella for each double sunbed. The pool side service was excellent & generally already had your drink. They also gave everyone two bottles of water first thing in the morning.

Food was excellent from the buffet, to the Italian & Chinese. We did not pay extra for the Japanese or Indian, didn’t feel the need to.

Staff was always friendly & attentive.

Another minor negative & again this happens in other hotels. Men had to wear long trousers in the restaurants which I do not have an issue with, however why can women where shorts or 3/4, doesn’t make any sense.

We had a minor issue with the WiFi in our room, the IT manager came & installed another booster which resolved the issue. The speed of the internet is slow, but you do get coverage all over the hotel.

Overall would definitely come again and as I said I am really nit picking on the above minor issues!!

Stayed: December 2017, travelled as a couple
Thank Johnsupport1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 10 December 2017

Dear Johnsupport1969,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

This was our first visit to PLR and as many, many reviewers have previously stated, the hotel is absolutely top quality throughout. If you want to relax, chill and have a thoroughly peaceful time this should be the hotel for you.

Without covering old ground, the stand outs for me were the service, food (especially gala night and the a la cartes), cleanliness and the general attitude of all the staff there.

Improvements? Small ones only - improve toilet signage around the hotel, more ladies toilets by the pool, a more 'adult' cereal choice for breakfast and the biggest one for me, stop all smoking inside the hotel (sorry you smokers!)

Can't wait return in 2018.

Certainly not the cheapest but great value for money. Go and see for yourself you will not regret it.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank WakefieldKurt039
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 10 December 2017

Dear WakefieldKurt039,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017 via mobile

This was mine and my daughters second visit and can not fault the hotel. The staff are amazing and the rooms even the standard rooms are well equipped with plenty of space. The staff are a credit to this hotel and all remembered us. Special mention to Carlos round the pool who keeps you hydrated all through the day. Abdo in the towel hut, so friendly and helpful, always on hand to turn sunbed to face the sun. Amir in the lobby kept us well stocked up on our drinks, didn’t even need to ask for them they just kept coming. He works tirelessly in the lobby clearing glasses and re stocking as he goes and always has a smile on his face and time for a quick chat without keeping guests waiting. And not forgetting the reception and management always on hand and friendly and dealt with any thing so speedily. X

Stayed: December 2017, travelled with family
1  Thank Krog20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 10 December 2017

Dear Krog20,
Thank you so much for your review about Premier Le Reve, we are delighted to see that you enjoyed another wonderful stay with us! We will pass your kind comments on to all the staff who work hard at making sure each guest enjoys a high level of service from all the team. We are pleased to see that you are a regular guest and have chosen our hotel as the place to create special memories from family holidays!
We look forward to welcoming you back in the future!
With Warm Regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017

We needed a relaxing break in the sun after a very busy few weeks. We have never been to Egypt and some people did try to put us off. However, the temperatures looked good and the reviews about PLR tempted us to book fairly last-minute.

We were not disappointed. Many people have gone into great detail, so I won’t repeat everything - you can believe the praise that is heaped on all the staff and the fact that the managers seem to lead by example. To be made to feel welcome and valued as a guest is very refreshing.

The food is good - the only problem is that you need self-control at the buffet. We particularly enjoyed the variety on offer and the speciality restaurants which have an intimate atmosphere. The drinks were fine for us and we enjoyed the white wine. We aren’t bothered about lack of sparkling wine.

We did have one of the rooms on the side with the poorest view, the room itself was good and spotless, but agree that the corridors need a bit of a facelift. We had some wonderful towel-art - swans we have seen before, but never a crocodile or elephant!

The gardens were lovely. We don’t subscribe to the getting up at the crack of dawn to get a sun bed philosophy. However, we could usually get a couple together after 9 a.m. but preferred to go onto the beach where we were looked after Mr. Saleh and the rest of the team.

We rarely return to the same hotel, however, I think we will be making an exception and look forward to another chill-out time in the not too distant future.

We were dreading our departure through the airport, however, by keeping hand luggage to a minimum, accepting that you will be checked several times and accepting that the high security is all for a very good reason, it was fine.

Keep up the good work PLR and we look forward to hearing that phrase ‘welcome back’.

Stayed: November 2017, travelled as a couple
3  Thank lynp611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hossam M, General Manager at Premier Le Reve Hotel & Spa (Adults Only), responded to this reviewResponded 10 December 2017

Dear lynp611,
Thank you for choosing our hotel for your holiday! We are delighted about your comments and to hear that you enjoyed our facilities and services .Thank you for your positive rating of our staff and thank you sincerely for this nice review.
We are looking forward in welcoming you back in order to offer another perfect stay!
With warm regards,
Hossam Mandour
General Manager
Email: gm_ler@premieregypthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Le Reve Hotel & Spa (Adults Only)

Address: Sahl Hasheesh | Hurghada, Hurghada 84521, Egypt
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Hurghada
#1 On the Beach Hotel in Hurghada
#2 Romantic Hotel in Hurghada
#7 Business Hotel in Hurghada
Price Range: $190 - $311 (Based on Average Rates for a Standard Room)
Number of rooms: 372
Official Description (provided by the hotel):
Set in extensive landscaped grounds, this luxury hotel leads you from pool to beach to sea in one beautiful vista. With Premier's unique Ultra All Inclusive standards, you can dine in one of seven different restaurants, enjoy a relaxing drink in numerous bars or swim and play in a choice of pools or on the private beach. Each evening entertainment is offered or spend some quality time in the hotel's spa facilities. This is affordable luxury in a superb Red Sea setting ... more   less 
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Also Known As:
Premier Le Reve Hotel And Spa
Premier Le Reve Hotel Hurghada

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