i want to start this by thanking the rooms division manager ahmed youssry who from the moment we walkin into the hotel started our holiday off with the best possible service, welcoming myself and my partner with a genuine welcome and offers, he could not do enough and handed us his business card and invited us to contact him at any point throughout our holiday if we needed anything, if we seen ahmed at any point he made a point of kindly checking we were fine.
i must say this was continued throughout by ALL the staff with the hotel, from the cleaner (who daily cleaned to a very high standard and left petals on the bed daily along with towel made swans, crocodiles and our favourite LOVE hearts), the pool and beach bar staff were amazing, a gentleman called melad offered us daily drink and was very polite and often brought them over to us even when we hadnt gone upto the bar (please note this isnt in the package so this was a lovely touch), the pool was cleaned daily by khalil and daily laid our towels on the sun lounger along with fresh flowers for my partner, when we visited the beach we were equally looked after by mohammed shabl again smiles all the way, in the bar of an evening mahmoud again look after us and would not allow us to carry out own drinks (just expeptional service and again they couldn't do enough for us), finally bassam offered superb, friendly and excellent rates in the soft spa, again manners from him was just soo touching!
i feel awful not knowing all the staff but as english visitors they just loved us and we loved them.
all the staff i am positive in sayig did more than i am sure they are employed too, they did this because they were just all genuine, kind hearted, polite people who are so sooo proud of their hotel, their country and wanting to make sure we had only good to say about our holiday which i have.
on leaving all staff mentioned made a point of saying goodbye and they were genuine in saying please come back.
we are going back again in february 2013 and i say once again upon leaving we were dealt with as we arrive by ahmed youssry.
ahmed and all the staff made our holiday extra special and ahmed has personally emailed us to make sure we arrived home safely.
food, rooms, pool, beach, EVERYTHING was just the best and i am sure this will now become our early year destination.
i cannot thank them enought and i am counting the weeks down already to next years holiday.
if you are english and looking to be catered for by polite, friendly people in a peaceful, warm, stunning part of sharm then this is your hotel
see you all very soon
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- Also Known As:
- Continental Plaza Beach Hotel Sharm El Sheikh
- Hotel Inter Plaza Beach