We stayed at this hotel for one week in February and had mixed feelings about our experience. We have stayed in other Hilton Hotels and have been very impresses, we have also holidayed in Egypt numerous times and this is the only time we have been disappointed with our accomodation.
We emailed prior to our stay and asked for a refurbished room on the old side as we were celebrating a birthday, we had a reply saying they would try to accomodaye us and that there would be a bitrthday cake in our room. We were in a non refurbished room which was clean but very tired and had a bathroom that was very dated, we also never got a birthday cake. Our room cleaner Abdel was lovely and provided towel art every day.
The public facilities in the hotel varied in standard, the pools were lovely and very clean, however the toilet facilities at the old side were far from ideal and quite often dirty with no toilet roll available.
The food was hit and mss, breakfast was the best meal of the day and then it went down hill. The restaurants all tended to run out of food and you were stood about waiting for replenishments. The variety of choice at each meal was poor with most things being in a stew of some sort. The Italian restaurant was very nice, but the Egyptian Restaurant was poor.
The staff at the hotel were all lovely, some went out of their way and nothing was any trouble, these were Tamer, Wael, Gamal and Ali.
We ate out at Soho Square and had a lovely Meal above The Queen Vic, although at £150.00 for four of us we thouhght it was expensive.
We enjoyed our holiday because of the staff and the people we met. We wouldn't return as there are better hotels in Sharm and we felt that we had payed over the odds for a tired room in a hotel that we wouldn't describe as four star.
- Official Description (provided by the hotel):
- Dive into a Red Sea adventure at the beach side Hilton Sharks Bay Resort, an all-inclusive resort in Sharm El Sheikh. Relax on the private beach, swim in one of 7 pools or try your hand at tennis or mini golf on the onsite courts. Close by the famous SOHO Square where restaurants, bars, entertainment centers, night shows and shopping arcade with less than 4 minutes walking distance. Just 10 minutes from the airport and 20 minutes from the Go bus station, the hotel boasts a fully equipped health club, a private beach, 7 polls, 13 restaurants and bars, 2 kids' clubs, kids' playground and shaded pool and daily evening entertainment with animation team program. Sporty types will love the dive center. Explore the Red Sea coast and top dive sites or visit Sharm El Sheikh Attractions like the Aqua land Water Park. Treat your loved ones with a private dinner at the beach, or enjoy a cool drink over Red Sea views at the Sunset Bar. Hilton rooms boast a balcony or terrace with garden, pool or sea view. ... more less
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- Also Known As:
- Hilton Sharks Bay Hotel
- Hilton Sharm El Sheikh
- Hilton Sharks Bay Sharm El Sheikh
- Bay Hilton Shark
- Hilton Sharks Bay Egypt