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Strand Beach and Golf Resort Taba Heights
Ranked #2 of 22 Hotels in Taba
Lithuania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Coming back!!!”
Reviewed 23 April 2012

Several years passed after my visit in 2010 and i can't wait to come back to this hotel and this place!!! I have been many times in Egypt;Sharm,cruises and so on but it is the only place where you get the best quality of the holiday!!! Dont pay attention to any bad reviews!I have looked all 5 hotels in this range at the sea and I was very happy that I stayed in InterC.It is the best!My holidays start in the middle of may and I will spend it only there;))

  • Stayed May 2011, travelled with friends
    • Value
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Helpful?
Thank RenataRomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 23 April 2012
Dear Renata!
thank you for making your headline of your 2009 review a reality! " I want to come back!"
We are delighted to see our guests returning happily over and over again!
All the best from the InterContinental Taba Heights Resort
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Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 April 2012

We stayed 4 nights me and my wife, first time in InterContinental Taba Heights first time to Taba, and i have to say i never experienced that level of service.

We were on All Inclusive we really enjoyed their great food & drinks.

I just gave a hint when i was reserving that we are newly married couple and Mr. Jung the general manager gave us 3 presents: a full day to spend in the spa, fruit of basket was left in our room & a free upgrade from mountain view to sea view.

I thank him a lot it was very nice and thoughtful of the management to take the hint.

I will mention every point in detail:
1. Reservation: done by email was very easy and the replies were prompt & efficient.
2. Road: from Cairo the road was safe and secured by the army although we were worried.
3. Check In: we arrived early 9:30 PM i asked the receptionist to make an early check in, he said he'll do his best, and right away we were in our room with free upgrade to sea view.
4. Room: spacious comfortable rooms with bath robes & slippers, tea & nescafe facility. The bathroom was nice with a big shower closet. Room service was very good, you almost feel that the room makes up itself, complementary bottle of water daily.
5. Food: 3 meals are of very good variety & tasty, they make pizza at the reef bar at 1 pm but it really need improvement. They serve ice cream from 4-5 pm, tea and some freshly baked products it's very nice.
6. Drinks & bars: I never seen that number of bars of one resort before, all the drinks are always available with big generous glasses (big plastic glasses on the beach & the pool) which i find a very smart idea for the breaking issue, they serve very nice cocktails.
7. Entertainment: the animation team is very nice they do activities during the day. and at night they make nice and funny shows. They host western and oriental bands from outside the resort.
8. At night: while enjoying the shows at night you enjoy the drinks from The Arches bar and smoke the shisha (which really needs improvement).
9. Service: the best of all, never experienced that level of service before in Egypt, the guys work really hard. The staff treats the people in a very nice & polite way. They never expect tips and when you tip them they show a great gratitude and they try to do something special when they next see you.
10. Spa: Mr. Chris Junger the general manager gave us a full day in spa as a present it was a very nice of him. The sauna, steam & jacuzzi are enjoyable and the guy who helped us A. Elhady was very nice and funny.
11. Pools, beach & salt water lakes: all three are nice to divide your day among them.

Definitely would come back to that lovely resort, it's the first time for me to insist to come back, cause usually i tend to try new places. But this time i will visit InterContinental Taba Heights again.

I met a very nice french guy called Philippe, it's worth mentioning that it was his fifth visit to InterContinental Taba Heights he comes back every year.

Finally the money-to-value is more than excellent, i could not believe that we had all this for such a price.

Thank you Mr. Junger, many thanks to all the workers and staff. I hope we keep up that level of service in InterContinental Taba Heights and spread that level in all Egypt.

Room Tip: I tried a room in the center of the crescent building it was on the pool and sea view. It was very g...
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  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Mina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 23 April 2012
Dear Mina,
Thank you very much for this great and extensive review! We will share this with our team in our Quality Focus Meetings and the monthly team gathering...
It is with great joy to see that you have been a true ambassador to the hotel and the country!
We have already spoken to the Shisha Man to make your experience a perfect one next time.
Looking forward seeing you back soon!
The InterContinental Taba Heights Team
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Manchester, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 21 April 2012

Just had a week at the Intercontinental and I have to say that it was a fabulous experience and will certainly visit again. Transfer time is about 40 mins from the ex military airport and check in was a breeze and the rooms were very spacious and in good decorative order.
There is a sea water lagoon or assorted pools and at the current time it is only about 45-50% full but that should change once people get confidence in travelling back to Egypt and reading the other reviews on this site.
A special thanks must go to the bar staff at the pools who offer an unbelivable service and are always checking whether you need more refreshments during the day even if you are on the beach.
Snorkeling off the beach was not so good when we were there but there are jetties at the Sofitel and Hyatt that you can snorkel off but beware as the Hyatt are now charging non residents.
Food was AI and varied and the selection of salads/breads was very good.
Another good thing is that the staff do not expect tips and I would suggest that you tip them on departure as they are deserving for sure.
Did the snorkeling trip to Pharoe Island from the watersports centre next to the hotel and that was a fantastic day out and well worth the money.
Book this hotel and you will not be disappointed!
Looking forward to my next visit.

  • Stayed April 2012, travelled with family
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Helpful?
3 Thank Greaseater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 23 April 2012
Dear Greaseater,
We shall certainly do our utmost to keep up the service, friendliness and genuine hospitality spirit until your next stay and beyond this! Spoken to my colleague at the Hyatt and he assured me that only outsiders using the easy chairs on the jetty would be charged... he will follow up and correct if necessary... hence no need to move there on your return :)
The InterContinental Taba Heights Team
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Sheffield, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 April 2012

Visited 3rd to 17th April, reception was fairly quick, we were recognised as returning guests and given a room upgrade to sea view, 1510.
Room was spacious, very clean and well appointed with tea/coffee, hair dryer, TV with usual obscure channels, free safe and chargeable mini bar. Large shower good towels, robes and slippers...fair selections of shampoo and body wash....intermittent problem with the hot water was not resolved despite prompt response from maintenance...not a great inconvenience
Main restaurant provided all meals, no better or worse than most Egyptian hotels of this rating. Trying to cater for different nationalities and cultures cannot be easy but Chef Gilbert manages to provide something for everyone at each meal....fair choice, good quality but does get a little 'samey'...guests handling food is really not acceptable but staff do not seem confident enough to challenge them...
Pool area was very served by the staff, both from the bar and pool attendants...excellent service throughout our stay...nice towels provided for sunbeds...
Reef Bar was a haven for a light lunch, pizza or sandwich...staff again were beyond reproach... their patience was, however,constantly being tried by badly behaved guests, adults and children...
Bar service throughout the hotel could not be faulted, very efficient and polite...
All in all, fantastic holiday, great hotel with staff that are a credit to the Intercontinental Group.
An aside....Thomson are making it very difficult to travel to Taba from the north of England...so...returning may be difficult

Trevor and Elaine

Room Tip: Ask for what you want, they will try to help
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  • Stayed April 2012, travelled as a couple
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Helpful?
Thank trevor2906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 23 April 2012
Dear Trevor and Elaine,
thank you for your well balanced review. Overcoming cultural differences in buffet habits, dress codes, etc. is not always an easy thing to do, especially if there is certain language limitations and a commitment to hospitality, however we all are supporting each other there and generally having a great mix of fantastic guests. We will continue pushing to make this a fabulous place for all our guests, everywhere at all times...
We will see you back soon!
The InterContinental Taba Heights Crew
PS: Thank you for leaving your letter upon check-out. Hoping you have received our reply.
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w.mids
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 April 2012

We have recently returned from our 3rd visit to this lovely hotel which is made really special because of its brilliant staff. I might add that we have NEVER RETURNED to the same hotel before and are both welltravelled pensioners. Despite the obvious problems that Egypt has faced in the last year or so the people at the Intercontinental pulled out many more stops than we expected.It was wonderful to be so sincerely greeted and recognised by many of the staff who have been there for all three of our visits.
One slight (though understandable) criticism this time was that there was not the vast array of cheeses and cooked meats to go with salads,however, how people can complain abput the food is totally baffling as there are so many other choices. We were not as happy as before with the volume of the aquaaerobics team but this only went on for about 3 quarters of an hour.
We were delighted to welcome back in our second week the brilliant ,Lewis Hamilton, and the smiling chef from Luxor. I do wish that the hotel could make entry into the sea much easier...As a golden oldey I was dubious about avoiding th coral and would not like to bring our grandchildren to this beach which looks dyllic until trying to go into the sea for a swim.I do understand the problems with preserving the coral but perhaps there could be some sort of pontoon or a purpose built paddling pool for chiuldren on the beach.
We shall return but not perhaps until next year...there is a lot of world to see.
Rooms are brilliant,service is super,weather greata great place to return to. see you all later.

Room Tip: try to get a sea view but all rooms are great.
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank jan502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 17 April 2012
Dear Jan,
thank you so much for your constructive review and feedback.
As we are trying to support the local community we have most recently introduced a local "Parmesan" cheese wheel to go with the buffets in BayView... give it a try next time you are around!
For the access to the sea we are the only hotel where you have a stretch to access by foot. We need however signpost this better! 100% agreed. Any additional man-made structures or changes are currently impossible due to the Nature Reserve character of the house reef... It s therefore great for snorkeling though! Alternatively our guests love the Lagoon for swimming and relaxation.
Looking forward to your 4th!
Your InterContinental Taba Heights Resort team
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Norwich
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 April 2012

having visited several ICH I was looking forward to this one. We tend to go to Egypt at least once a year and have stayed at the Hyatt,Marriott and SAS Radisson in Taba.

We went for the all inclusive option as usual in Egypt as we do not enjoy the discussions over the bar charges at the end of the week.

The food was at best mediocre in terms of selection, presentation and qaulity. It was clear that due to the Hotel being only a third full that staff had been laid off and the cooking team reduced. There was little organistaion either in the restaurant at breakfast or at dinner. Tables were not laid and unused knifes and forks from previous guests were used on our table and not changed for clean ones.
There seems to be a reluctants at Egyptian hotels to let grown ups have wine at dinner it comes in very small glasses and one is often left waiting for a glass which I am sure is rationed,although the qaulity is always questionable.

This hotle has a great beach and one of the few that allows guests to walk into the sea ,however the beds are in dire need of updating with the mattress,s split,dirty and worn out.The beach waitering staff were good and over worked due to staff cut backs.

Our room was okay not up to the usual ICH level and no where near a 5* level.

The Airport at Taba never fails to surprise me .A complete lack of thought and process on arrival. A plane holding 200+ people are made to Q for passport control due to ONE official checking passports. Another checks his ckeck and another and another ,you get the picture. I cannot believe that Thomsons - Longwoods etc have not told or asked the guys running this place that a first veiw of the country is an important one and this aint good.

We will go to Egypt again but beware 5* aint 5* and AI means you are continually asked to go Al a carte I guess this is for better food although this should not be the case !!!!!!!!!!!1

Room Tip: Ask for a sea veiw
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  • Stayed March 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank DrinksmanNorwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 18 April 2012
Dear Drinksman,
thank you for expressing your view. It is a shame that we did not manage to convince you of our true capabilities of hospitality delivery. Our F&B and our Recreation team is taking your observations seriously and will be seeking immediate action to make a positive impression on all our guests now and in the future. Organisation is key in this quest which we will be very openly tackling. We hope to get this opportunity to show you what we are usually capable of and known for!
Your InterContinental Taba Heights Resort team

PS: On a small side note, despite the challenging times in Egypt, none of our team members has forcefully been laid off.
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Louth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2012

We returned from the Intercontinental in Taba nearly 2 weeks ago and have to say we were very impressed with the hotel and its wonderful staff. It is the first hotel we have returned to and are so pleased we did, in fact we had such a great stay i'm sure we will visit again soon. The hotel was just as we remembered, very clean, tidy from the public areas through to the well maintained gardens. The room was very clean and big and the shower was huge! Tea and coffee making facilities provided and kept well stocked. All of the staff were very friendly, helpful and welcoming, nothing was too much trouble. The quality and choice of food was really good and couldn't be faulted, the Thai salads were lovely. If you want to relax and unwind in a beautiful location then this is the place to go. We would also like to mention Andrew the Thomson rep and thank him for his help whilst there and with his knowledge of other resorts. Finally a big thankyou to Chris and all of his staff for making our stay such a pleasurable one, we can't wait to see you all again soon.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Claire_Steve_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Your_dedicated_host, General Manager at Strand Beach and Golf Resort Taba Heights, responded to this review, 13 August 2012
Dear Claire,
Dear Steve,
you are more than welcome! Your happiness is our biggest reward!
Looking forward seeing you again soon!
Your InterContinental Taba Heights Resort Team
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Additional Information about Strand Beach and Golf Resort Taba Heights

Property: Strand Beach and Golf Resort Taba Heights
Address: P.O.Box 10 Taba Heights | Taba Heights, Taba, Egypt
Region: Egypt > Red Sea and Sinai > Taba
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Taba
#2 Top resorts Hotel in Taba
#2 On the Beach Hotel in Taba
#2 Spa Hotel in Taba
#2 Luxury Hotel in Taba
#2 Romantic Hotel in Taba
#3 Family Hotel in Taba
Price Range (Based on Average Rates): $
Hotel Class:5 star — Strand Beach and Golf Resort Taba Heights 5*
Number of rooms: 503
Official Description (provided by the hotel):
Strand Golf Beach & Golf Resort Taba Heights is part of a premier resort community on the Red Sea coast. Surrounded by desert mountains, white sand beaches and turquoise waters, it offers a wealth of leisure options including golf, water sports, shopping and gaming. A short drive away are Pharaoh s Island, Colored Canyon and the Taba Protected Area. ... more   less 
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Also Known As:
Intercontinental Taba Heights Hotel Taba
Hotel Intercontinental Taba Heights
Intercontinental Hotel Taba Heights
Taba Intercontinental
Taba Heights Intercontinental
Strand Beach And Golf Resort Taba Heights Egypt - Red Sea And Sinai

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