This is my third/fourth time stay in this hotel. I thought that their service will improve and earlier it may be a standalone problem. But my experience on all the occasions have been bad. Hence now writing this review with utmost surety -
Despite advanced booking one has to wait for the room keys to be handed over on arrival (this time for me was 45 mins). It takes more than 1.5 hours to get the menu order book delivered itself for ordering meal. You are not sure when your mean will arrive. The staff is not hospitable and act as they seem to be doing a favour to their customers instead of providing a proactive and prompt service. The management is indifferent to the complaints of the customer.
I have decided now never to stay in this hotel and also suggest my company for removing this hotel from their list.
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